2.0 MediocreMar 23 2021
Pros: Nothing. The customer service was horrible they called me to confirm I showed up to pick up the rental they didn’t have it then they said they were going to bring me a car within the hour didn’t happen. Then they called me six hours laterCons: Been more professional ahead better customer service
8.0 ExcellentSep 29 2020
2.0 MediocreFeb 18 2020
Cons: The enterprise that the rental was booked through, did not have the reservation and then proceeded to try and put us in a smaller vehicle for more money. Told us they didn’t have have a similar vehicle to what was reserved and good luck finding one. Will never use them or Kayak again.
9.6 ExcellentSep 2 2018
Pros: The saleswoman was very professional and nice. She gave us a nice, clean, new car and worked us through the controls before we drove away. I’ve never had that experience before when renting a car at the airport. Overall, it was a great experience!Cons: The saleswoman tried very hard to talk me into taking the insurance on the car because the street in front of the rental office was under construction and she acted like I was going to get into an accident pulling out of there. First of all, the car she gave me was similar to the car I drive at home and second of all, I’m not stupid. I took it anyway because she was too pushy about it and made me uncomfortable.
10.0 ExcellentJul 23 2018
Pros: The value for the money. Car was clean and ran well, Gas mileage was great.Cons: Pick up time was later than we wanted due to location opening hours. Other than that there was nothing wrong.
9.6 ExcellentMar 14 2017
Pros: Fast easy rental , reliable vehicle, ease of extending rentalCons: Returned vehicle at a different location. Took 30 minutes to be helped, while employees were talking on cell phones, eating lunch at the counters etc. Very unprofessional at clermont fl location.
10.0 ExcellentDec 1 2016
Pros: It got me to and from without any problems or complications.
8.8 ExcellentJul 3 2016
Great rental co, not so great carPros: Gas mileage was great, the car looked nice, enterprise rental was great to work with.Cons: The vehicle was not very comfortable, wasn't a very smooth ride, hard to get in and out of for my husband who is 6'0.
2.8 MediocreNov 5 2015
i was unable to rent from enterprisePros: Allianz insurance experience was easy and attentive, also, a good price.Cons: Pushy service, hard sold insurance to an already insured car, car ended up being rented by my GF , paperwork was incomplete and incorrect, overall horrid.