Pros:The car ran very well. I had a big trip to take and found my transportation absolutely comfortable and reliable and that was a big help!!
Cons:Unlimited miles is within a region. I traveled outside the "region" and there was an extra $20/day fee. But, I did know this ahead of driving off and made the choice to stay with this car company. It beat the $200 surprise payment I had on my last car rental.
8,8 Very Good
Pros:I was able to rent a full size sedan for the price of a sub compact.
Cons:The car smelled like smoke and the head liner had chocolate smeared across it in the back seat. The back seat also had white crusty stuff on it.
Pros:I liked that i could cancel both the rental and insurance with no penalty. Be aware that the insurance that is first offered through Kayak partners is not usually through the rental agency itself. Investigate the rental car's coverage and price and compare. Lesson Learned. I walked away.
Cons:I bear some responsibility as i chose the "Our Choice" option. But know that it does appear to be a ploy of getting more money out of you. Here's the rundown of my experience. 1. They first ask you the purpose and mileage of your proposed trip. 2. They then give you the least compatible vehicle for such a trip. 3. Then when you ask for an obviously more suitable vehicle they get into the upcharge/upgrade game. 4. This deal quickly turns into getting an economy car at the intermediate grade price. The Compact car rental price was just $1 more than the "Our Choice" option. So, never again. I'm sure, depending on the scruples of the attendant one might get a good deal, but as i experienced it this is an unethical practice.
Cons:Thrifty's manager's choice at Tri-City airport was a pickup. They wouldn't even hardly tell me what it was until they handed me the keys. The pickup had been smoked in and they had tried to cover it up with a cleaner that smells worse than the smoke.
8,0 Very Good
Pros:Received free upgrade. Car was clean. Price was great.
Cons:Waited for 15-20 minutes at pick-up even though there was only one other customer. No one was there for the return at 930 in the morning. Just left the keys in the box.
Cons:I reserved a "Chevy Spark or similar", when I arrived they said the only thing I could get was a very large quad-cab truck or pay an additional $120 to get a different vehicle. A large quad-cab truck would not work for our needs, was forced to stay at the airport for several hours while working out other means of transportation.
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8,0 Very Good
8,0 Very Good
Pros:Excellent staff in Elizabethton, easy rental and pickup. Good car.
Cons:Drop off before hours was quite confusing. Easier access to instructions would have been helpful.
Pros:Enterprise always takes good care of me- have not been disappointed
Cons:nothing- spot on service
Pros:The staff was professional, courteous and QUICK- Not to mention the car was clean, new and wonderful. Thank you Enterprise
Pros:The representative was extremely friendly. She took time to explain all the details as well as any additional charges we incurred. She gave us a vehicle nicer than we expected which make the trip we planned even better.
Cons:With a debit card, I did have to pay a deposit, but the deposit was less than other companies we checked with and it is returned to the customer shortly after the return of the vehicle.