Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2,0
Didn't have a car ready for me...
Cons: First time renting with hertz over enterprise, and I'll never do it again. They called me a half hour before I was supposed to pick up the rental stating they were trying to find a car for me, even though I had booked the car well in advance. They took over an hour before calling me back, and by that time I had booked a car with enterprise within 10 mins. I understand mistakes happen, but when it's around the holidays and people are on a schedule, rental places need to be a bit more on top of things.
review from
-
2,0
Never use them again.
Cons: No car and i had a reservation. When i called customer service they said sorry and gave me a higher price 8 miles from this location. Told me also take a taxi there we cant pick you up. Worst experience ever never HERTZ again.
review from
-
2,0
Cons: The office was closed. We had to change plans and cancel the morning of our reservation because their phone voicemail said they're "permanently closed" Kayak rep was unable to switch our reservation.
review from
-
2,0
Didn't have a car ready for me...
Cons: First time renting with hertz over enterprise, and I'll never do it again. They called me a half hour before I was supposed to pick up the rental stating they were trying to find a car for me, even though I had booked the car well in advance. They took over an hour before calling me back, and by that time I had booked a car with enterprise within 10 mins. I understand mistakes happen, but when it's around the holidays and people are on a schedule, rental places need to be a bit more on top of things.
review from
-
2,0
Never use them again.
Cons: No car and i had a reservation. When i called customer service they said sorry and gave me a higher price 8 miles from this location. Told me also take a taxi there we cant pick you up. Worst experience ever never HERTZ again.
review from
-
2,0
Cons: The office was closed. We had to change plans and cancel the morning of our reservation because their phone voicemail said they're "permanently closed" Kayak rep was unable to switch our reservation.
review from
