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3 locations in Berea
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2,0 Poor
May 2021
Cons:
The staff did not honor my reservation. Ruining my trip, they waited until pickup time to let me know that they had no cars available and that if a car were to become available that they would not honor my booking price.2,0 Poor
Mar 2021
Cons:
They called ten minutes before our reservation and said they do not have any cars2,0 Poor
Mar 2021
Cons:
They didn't have a car available and my ride had already left7,6 Good
Aug 2020
Pros:
The staff was very polite and helpful. The pickup and drop off was very easy.Cons:
The car we rented had been smoked in. I should have asked for a different car.9,6 Wonderful
Jul 2020
Pros:
Van was almost new and in great shape. Easy pick up experience and quick drop offCons:
Put some sort of sign visible from street at San Diego drop off. Took me quite some time to find the office, unlike in Lexington.5,2 Fair
Jun 2019
Pros:
At drop off in Hanford California the staff was very helpful and apologetic for the condition of the vehicle that I received from the pick up location in Kentucky.Cons:
The company in Kentucky where I rented the vehicle did not clean the vehicle, wash the dead bugs off the windshield, did not service the vehicle before I rented it. I had to replace the windshield wipers before I could drive it on vacation.7 locations in Berea
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9,6 Wonderful
Oct 2020
Pros:
A stone hit and cracked our windshield while traveling, and they swapped out our van at a different location in under 1 hour. Outstanding!10,0 Wonderful
Apr 2020
Pros:
Price was awesomeCons:
Nothing6,8 Okay
Apr 2018
Pros:
Vehicle was fine and convenience to airport was amazing!Cons:
The fact that I was charged $34 per day plus taxes, etc. for a rental that was “booked” at $25 per day.10,0 Wonderful
Dec 2016
Pros:
Good value.10,0 Wonderful
Dec 2016
Pros:
pickup, dropoff, email bill, wait time,carCons:
none6,8 Okay
Oct 2016
Cons:
The car was not ready when I arrived to pick it up. I really dislike getting a car that doesn't have a full tank of gas and being tol to bring it back with the same amount of gas. It means that Enterprise will always get back more gas than you had at the beginning!Most popular car type | Compact |
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