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One location in Balice
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2,0 Poor
Oct 2022
8,4 Very Good
Sep 2019
Pros:
Drop off was easy, car was clean and basically brand new.Cons:
The cost of the insurance was outrageous. We have rented from Sixt in other countries and the cost of insurance (for full coverage) was more than half as much. Not sure what the deal was but the insurance costs 2.5 times the cost of the car itself!2,0 Poor
Sep 2019
Pros:
The site is misleading and does not show all complete data. After arriving at the counter we realized that we were being cheated and we had to pay an extra of over 2 times what we paid. Nothing that was listed anywhere on the site.Cons:
The site is misleading and does not show all complete data. After arriving at the counter we realized that we were being cheated and we had to pay an extra of over 2 times what we paid. Nothing that was listed anywhere on the site.2,0 Poor
Sep 2018
Cons:
when i got there they told me that i need international license in order to take the car, otherwise i could take an EXTRA insurance which costs 5 times the cost of the car per day2,0 Poor
Aug 2018
Pros:
I did not like how the employee treated me.. nothing to like...Cons:
Basically, this company Sixt treats its clients as prays, wants to make money as much as possible .. they refuse to rent me the car bcs I don't have international driver's license.. I have Canadian driver's license that I use anywhere in Europe every time I travel ... They asked me to pay almost € 100 per day just avoid not having DL.. and they also refused to give me the car without insurance even though I told them that I have my own insurance. and of course they asked to pay more for that... I ended up canceling my reservation with them and renting from a company next to them.. the new company gave me no hard time at all.. no international driver's license and no insurance..Thanks Sixt.. no more dealing with you...6,0 Okay
Jun 2018
Pros:
Car was great and I got an excellent price from your website for it.Cons:
Upon picking up my rental from Krakow the Sixt staff proceeded to up sell me additional insurance and explained the insurance I purchased through your website, which was sponsored on the rental confirmation I recieved; Allianz Global Assistance did not mean anything to them. Sixt explained if I did not buy insurance through them I would be personally liable for any damages to my rental and would have to separately/privately file a claim with Allianz. I do not appreciate this not being explained when I booked my car on priceline. I also do not appreciate being sold a $200 insurance only to pickup my car and be sold more insurance. You should train the companies your partner with such as Sixt to have an actual understanding of what you communicate to customers internationally. Terrible overall customer experience.One location in Balice
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1,9 Poor
Jul 2021
One location in Balice
One location in Balice
One location in Balice
One location in Balice
One location in Balice
One location in Balice
One location in Balice
One location in Balice
One location in Balice
One location in Balice
One location in Balice
Locations in Balice
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One location in Balice
Locations in Balice
Krakow airport
+48 660 003 773
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One location in Balice
Locations in Balice
John Paul II Kraków-Balice International Airport
+48 22 292 21 42
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One location in Balice
Locations in Balice
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Most popular car type | Compact |
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