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Cons:I will never use enterprise again. They have closed many of their locations, so the one I rented from was closed. I then had to drive thirty minutes to a new location. And then pay a fee to pick up from the city I initially rented from. Terrible customer service. Plus they are only open 7-7 so if you need help after that, you are out of luck. Will never use again.
Cons:I had a car booked for a time that they were closed. I arrived to pick up and the office was closed. I called enterprise for help and was told there was nothing they could do. I’m never booking a car here again and told several people about this experience.
Pros:Picked up on time...very easy rental as far as paperwork ..and drop off was fast
Cons:I had to call them night before to schedule pick up time...before someone called me...
Pros:Not a thing
Cons:My car was not ready they had no cars. I had to make other arrangements.
Pros:Driver assist technology
Pros:The value was the best in town. I was offered a bottle of water as I waited to pick up my car. Service was fast, fun and friendly to a T. No malfunctions on car. Perfect trip! Will definitely visit again!
Cons:The one thing that would make this a 100% as opposed to a 99% would be if bluetooth in the car would be able to sync with my phone. But not a huge deal, I would think about adding that if possible, however. Other than that, perfecto!!!
8,0 Very Good
Pros:Staff was great and everything was super easy
Pros:Drop off was the only successful part of this rental.
Cons:Quality of vehicle, cleanliness of vehicle, shorter wait time, have vehicle ready at appointment pick up time.
Pros:Donna Baker was wonderful in correcting an error made by an employee “Jay.” Am hoping all will go smoothly with final billing; therefore cannot give star rating for value.
Cons:It took an hour to make correction and the car I rented had a scratched front bumper, which I was informed would not be a problem for me when I returned car to a different location. It was.
Pros:Ease of drop off
Cons:Disheveled office. Tons of people standing around with no clue where to go or what to do. Didn't have a car ready at my pick up time. Had to take one that hadn't been cleaned in order to make my deadline.
Pros:The fact that they had a car!!
Cons:People were late in opening office