Hotel Jen Beijing by Shangri-La

Can’t think of anything

Not suitable for family with small kids. They should put it in big block letters upfront on booking, my kids couldn’t use the pool because the 5 year old boy can’t come to the ladies changing room with me, he was so traumatized by the staff harassing us the whole time, suggesting a male employee should take him to the male Changing room, it was a nightmare and horrendous! Food are all industrial pre packed and produced, nothing fresh, like any big hotels. No effort was given at preparing food, just used the same big catering like other. The pool is not part of the hotel, it is a fitness club that open too all people, very massy, non private. No love! Just none! I feel sad for them!