Poor
1,0
Cons:
Smelled cigarettes in the room
Good
7,9
Pros:
The rooms were clean. The location was perfect, in the heart of the city. Staff were welcoming, offered help whenever needed. A great value for the price you'll be paying Breakfast was good too, but could be better.
Cons:
Staff were barely able to speak English. The internet wifi connection would fall every 15-20 minutes. Very unstable and slow at times. They could no nothing about it but ask me to sit close to the door where the router access point is. You could hear neighbors talking on the phone or water flushing in the next room. Sound isolation could've been better. But that didn't annoy me much, the neighboring visitors have checked out right the next day.
Good
7,9
Pros:
Good management and stuff
Okay
5,4
Cons:
The day before my checkout I spoke with the guy who deals with checking in. The staff don’t speak English, so communication was primarily done through google translate. I informed the guy that it would be difficult for me to checkout at the designated time of 12:00 and whether it would be possible for me to checkout at 19:00 due to work. He understood and said I would receive an additional 30 lera surcharge, which I accepted. Coming to the next day at the time of checking out, the guy says I would be charged 50lera instead. I was 20 minutes late due to the traffic in Ankara I hesitantly agreed to the terms. I requested a taxi and whilst I was waiting for it to arrive, the same employee calls me up to the desk to say that the taxi will cost 100lera (on a route that I have previously travelled and know that it cost 80lera) and that there will be another 50lera charge. Initially I thought that he was informing me an estimate of the taxi fare, but I didn’t understand why he was charging me an additional 50lera. After trying to communicate with google translate, the employee was informing me that he was charging me an extra night. At this moment the taxi has arrived and the porter has started loading my luggage into the taxi. I tried explaining to him that I had spoken to him yesterday regarding the late check out and we had agreed on a price. He seemed determined that it was his boss (patron as he described) that made the decision and he couldn’t do anything about it. I requested him to call his boss, but conveniently he was unavailable. Upon further argument, the employee tried to blame his the situation on his misunderstanding. He explained that he thought I was checking out at 7am rather than 7pm, even though I unequivocally made it evident that it was 19:00 the day before(I wrote it down on a piece of paper for him).
Excellent
8,3
Pros:
Eating area
Cons:
The distance to the bus station and airport.
Good
7,5
Pros:
Good location in the city, cheaper than other. Near significant objectives, can walk in any direction. Good car parking, interesting neighbors.
Cons:
Internet speed - a joke. The hotel knowed good times long time ago, but overall is good for few nigts.
Mediocre
3,3
Pros:
Nothing
Cons:
Surroundings, breakfast was awful, room carpet was not clean.
Excellent
9,3
Pros:
Great hotel, great staff, convenient location to touristy things. One of our best free breakfasts while on vacation. Good washroom (enclosed shower). Comfortable bed. Price was very good for us. We liked it so much we booked a second night.
Cons:
There was some complaining online from others about seedy location BUT it was nice for us. We came in late at night a couple of times and it was not an issue. There are spots across the road that men drink coffee/tea/beer and smoke and talk but that's all it was., seemed innocent.