Poor
1,0
Pros:
it’s within walking distance to the cave temple.
Cons:
I hate writing bad reviews as I’m aware the impact it can have on the hotel however I do not want anyone else to go through what we have been through. the pictures that the hotel have posted on booking.com are very misleading. firstly we arrived and was informed that during the power cuts they won’t have a generator. this is a four star hotel they should have one. our room wasn’t ready when we arrived and they asked if we would like to sit by the pool. all of what I could describe what we were greeted with was a swap. how they could recommend anyone to swim in that pool is unsafe. it was green, couldn’t see the bottom of the pool. we were taken to a sitting area which looked like it hasn’t been be cleaned in months or years. I felt so uncomfortable I couldn’t sit there. we were then taken to our room. to get there you have to go up many flights of stairs and it more looks like a apartment block. in the room the TV didn’t work. When we walked in the room was really hot and thought this was because the door had been left open. how wrong was we. the Air Con did not work and we didn’t sleep at all. when the power cut was on we were given a candle for the room. to be honest I thought this was very dangerous for all hotel guests to be left with a candle in their room. when it came to dinner there was only two choices and decided not to eat there. due to our experience we decided not have breakfast and left as quickly as possible. this is not a four star hotel. it’s more a home stay.
Excellent
10,0
Pros:
Super nice staff, they will help you with everything and will explain everything about the country, culture and wildlife. The rooms are clean and are cleaned everyday. Perfect swimmingpool with bar inside.
Good
6,0
Pros:
friendly welcoming staff who try their best to give you a good experience bar staff very accommodating. rooms could be cleaner and the sink waste flooded the bathroom but we still had a good time
Cons:
has potential with a bit of a tidy up
Excellent
8,0
Pros:
Excellent staff. We thoroughly enjoyed our evening with them chatting.
Okay
5,0
Pros:
The pool and garden
Cons:
Staff except siddhu..
Okay
5,0
Pros:
Staff were fantastic!
Cons:
A lot of mosquitos, very little evening entertainment, food not that amazing
Good
6,0
Pros:
loved the pool! beds were comfy friendly staff
Cons:
noise and jacuzzi not working. breakfast not great and not much choice
Mediocre
3,0
Pros:
The stuff tried its best. The trips are nice.
Cons:
It's close to main road. The city it self is not really a tourist area.
Good
6,0
Pros:
Damian the host was very helpful and made our stay as comfortable as possible. We stayed in a newer room. The chef / head of restaurant was also extremely friendly. The staff here really made us feel welcome and were interested in their guests. Very leafy & green and the pool is very inviting. Pool bar will help create a social atmosphere.
Cons:
I would suggest putting a mosquito net above the bed as there were many bugs flying around the room and also many migies or flies on our bed. Also perhaps a TV in the room as there is not much to do in Dambulla in the evenings so after a day trip it would be nice to have a tv. I think the older rooms had one.