Gran Hotel Concordia

Breakfast was not included with the reservation so we did not eat there, but it smelled good. We weren't able to buy a plate and take upstairs because it was a buffet either. The hotel is at an excellent location. The room is very wide and the beds were super comfortable. Staff was courteous but did not go out of their way to make sure that your stay was exceptional. I will say that the housekeeper assigned to our room did an excellent job not only was our room neat and tidy but I received flowers from a family member and did not have a vase or anything to put them in so they just laid o the desk. When we returned from our outing she made a vase out of a plastic bottle and put my flowers in with some water. That was awesome! Kudos to her.

I loved the technology in the room, you push a button to turn everything on (TV, AC and lights) and request for room service, but I was not happy with their towel policy. We were three people and for two days I had to verbally request more towels and it was like an act of Congress. They did not have face or hand towels only large body towels. Finally after the three day we each received one towel. There are also no extra amenities in the room like a microwave or mini fridge so leftover foods that need heating later is not recommend taking back to your room. The little coffee shop made the best coffee but they didn't open until like 9am - being a 4 star hotel with international travelers I think they should open earlier. Tourist usually wake up early and need coffee before exploring city.