Mantra on the Inlet Port Douglas

We have stayed at this property several times over the last 5 years and liked it but felt, after the last couple of visits, that it was on a bit of a downhill slide. There were a few issues such as a mostly unmanned reception and dusty furnishings. However, this visit, all that was fixed in that our room was spotless and there is now 24 hour reception just a phonecall away (the reception area continues to have limited hours the desk is manned but not an issue for us when you can access help via a phonecall...not that we needed it anyway). Its very pleasing that Management listened to some of the more common guest issues and instead of just a token 'we appreciate your input' response, actually set about fixing it. There is also now a baggage lift which is really handy as your legs do get pretty tired lugging suitcases etc up flights of stairs if your room happens to be on the second floor. All that aside, the hotel location is perfect, rooms are tastefully furnished, the bed was comfy, and the spa was very relaxing after a busy day.

Nothing at all this visit. The kitchenette is very compact but it had everything we needed and we didn't mind that we had to spread out to the dining table to do a bit of cooking