Hotels near Kotoka Airport, Accra

Pros: Everything!! Impeccably friendly and professional customer service and the room was absolutely fantastic! Breakfast menu was on point and covered everything. I booked on the morning of my Destination Wedding for that night and as I held it out of town. During the wedding (around 8pm) I asked our coordinator to contact VM to request a very late booking. She must have told VM who we were as on arrival into our room we received a lovely surprise of an complimentary upgrade, champagne and complimentary breakfast! Impressive! I was told I should've contacted them earlier as they'd done something special however in my head I was thinking "more than this???!" I'll definitely be back - no doubt!! :-)

Cons: That we couldn't stay there long enough!! :-D

Pros: Staff are incredible, even asssited with visa letter far in advance.

Cons: Nothing!

Pros: Everything

Pros: The staff were very friendly and attentive. The rooms were spotless , spacious and comfortable

Cons: If only there was a pool

Pros: Impeccable service and excellent food!

Cons: That it has no pool

Pros: THE PROFESSIONALISM OF THE STAFF AND THE CLEAN ROOMS

Pros: It has its own private beach which is very well maintained. They also rope off a section so you can sit without the hawkers continually approaching you trying to sell something. The food is excellent, although quite expensive. We preferred the bar area which was much cheaper.

Cons: The lighting is quite low in the rooms which makes it difficult to apply makeup. The hair dryer is attached to a drawer but there is no mirror. Staff were not as helpful as we would have liked and when there were issues, you always had to wait for the manager who never seemed to be there. Overall, it was nice though.

Pros: Staff was friendly

Pros: This is my third time at the Labadi Beach, and while it's not the shinest, newest place in Accra, it has amazing staff, beautiful facilities, and comforting spaces to lounge. Every time I come to the Labadi, I have such a relaxing, stress-free stay.

Cons: I wish the rooms were updated - a fresh coat of paint, a little TLC. They're a bit worn. And while I absolutely love the outdoor bar and pool areas, after three days the limited menu can wear thin.

Pros: The people and staff are excellent

Cons: priced a bit high

Pros: Room was large and comfortable with tea/coffee maker. Breakfast was good with variety. Restaurant is to notch!

Cons: Air conditioner in my room was not working properly so it was changed upon complaint at the front desk

Pros: The breakfast in Labadi Beach has a broad offer of different choices, starting from traditional continental to regional Ghana, always with a good choise of fruits. The location is quite nice close to the beach and the pool bar. The gym is also quite good equipped. The rooms have and "older" design, but are very clean and spacious. And Maintenance came quickly to repair some minor things in my room.

Cons: Unfortunately the beach is less clean than the rooms, which is actually not the hotels fault. The breakfats area would need a kind of improved ventilation I believe.

Pros: Loved the pool area

Cons: They treated the pool early in the evening so we couldnt swim

Pros: Best location

Cons: N/A

Pros: This hotel surpassed expectations

Cons: Nothing

Pros: variety breakfast both local and international.

Pros: What is there not to like about the property? Everything, from the security it provided, right when you get to the gate, to the warm reception we received when we checked in, the ambiance, artwork, stunning grounds, the food/drinks/entertainment to name a few. The breakfast had a wide variety of dishes- from traditional African dishes to European style. The staff members were well dressed, helpful and pleasant In my humble opinion, the hotel is > 5 stars.

Cons: N/A

Pros: More staff attention during the check in and checkout . The desk agent wasn't at all welcoming more over charged my are instead of only keeping a copy. During

Cons: During checkout the desk agent delayed so long I missed my flight to Monrovia, costing me extra two days in Accra and about $200.00 more.

Pros: This hotel us wildly overpriced as a "five star" hotel when the service it delivers is somewhere btwn a one and two star hotwl. The "Guest Services Center" is often unmanned and your call can ring and ring foe an hour without any one answering. When someone finally picks up, they barely speak intelligible English and they're just rude. As far as actually attending to your need? No, not a chance. Really, the service at this hotel is an absolute disaster. In particular the restaurant manager is extraordinarily rude and I professional. And the breakfast buffet is a total disappointment, FYI.

Cons: Everything.

Pros: Everyone was extremely courteous...

Cons: My short stay

Pros: It's all very nice, as you would expect from a chain of this calibre. The restaurant and lunch menu is superb

Pros: Place and facility

Cons: Price

Pros: Breakfast buffet is great and servers were friendly. Rooms were clean and the grounds are attractive.

Cons: Our first room had some much air freshener that I started getting a headache. I never get headaches. The front desk was a little reluctant in giving us another room. Had to wait about 30 minutes to get another room.

Pros: great atmosphere, clean, comfortable, half the price of LaPalm and very similar in comfort.

Cons: none

Pros: clean, amazing buffet, great atmosphere, helpful staff, great airport location, uber friendly, on par with LaPalm

Cons: nothing

Pros: Lovely grounds.

Cons: Some services seemed disorganized like airport shuttle and handling guest complaints. Listed as 4 star but would rate it closer to a budding 3 star based on consisty of service.

Pros: The hotel is refurbishing the already good, spacious rooms. I had the pleasure to stay in a refurbished room, all nice and modern. The rooms at the Fiesta are really large compared to rooms in the other good hotels. The location of the hotel on the George Bush road is good, you avoid a lot of traffic by being there. The hotel also has a very nice garden area, with a good size pool.

Cons: Nothing

Pros: The food was so delicious. The staff is so intelligent.

Cons: The property is situated at the right place. It is unique

Pros: Superb breakfast...serene atmosphere with a lovely temperature!! The iron with the ironing board is a plus.. ✌

Pros: Location may be

Cons: Price too high the hotel is poor, not the Holiday Inn standart over the world as I know

Pros: Location close to the airport, shuttle service at location at airport. Nice restaurant for 1 nights dinner. Check in and out smoothly

Cons: The rooms are a bit on the old side, however they are busy remodeling. For the price paid I would expect a better room. It is very humid and they have a slight problem from keeping room linen "dry" due to this. Nothing serious. Over all good and I will be back.

Pros: Very Close to the airport

Cons: Cleanliness, not maintained

Pros: The selection of items accounts for most eating plans and special diets.

Cons: The shower in Room 209 had virtually no pressure from the HOT water. This resulted in a cold shower!

Cons: The wifi internet is no good

Pros: Location and staffs friendliness

Cons: Can’t think of anything

Pros: Perfect

Cons: Very nice

Pros: This hotel was an excellent example of a luxury hotel- decor, ambiance and service was top class. Would definitely stay again.

Cons: Nothing

Pros: Very polite, friendly and efficient staff

Cons: The Internet Wifi around rooms 3001+ is terrible

Pros: Staff was friendly

Cons: Staff was very slow I didn't have towel in my room time to time. They didn't bring after I asked them

Cons: I was not met from the airport and was not allowed late check out as promised earlier. That was really awful.

Pros: Hospitality and customized care, and kindness.

Pros: Proximity to airport.

Cons: All was good.

Cons: I arrived at the property with a non refundable booking for 4 nights. i stayed only one and had to leave for an emergency and still payed the full stay. Of course it is within their right, but no effort was made to at least cancel part of the stay. I payed for 3 nights for an empty room and the facility blamed booking.com

Pros: Friendly staff, very clean, good food and service.

Pros: Breakfast, location

Cons: Beds uncomfortable

Pros: Warm and friendly. The room very clean and confortable. Very nice breakfast. Fast and efficient reception service.

Cons: Shuttle delayed and now it is no more a free service for hosts, unfortunately.

Pros: The breakfast was very well done!

Cons: The bed was not comfortable. Food was ok... They seemed to be cutting corners...thin bathroom towels, small breakfast plates that appeared to be encouraging the diner to take a small breakfast. Restaurant staff were few in number and not very attentive...in fact, no one greeted me at the door for breakfast or spoke to me at all.

Pros: The location is good but the service is poor

Cons: Good services

Pros: Buffet breakfast

Cons: No beach access

Pros: the staff was very friendly.

Cons: The place is more run down than the pictures on booking.com made it seem. Bed was not comfortable, air conditioner smelled moldy, pool area needed construction work for safety. Beach is not as accessible as one may assume and you have to pay to set foot on it.

Pros: The common areas, pool area, proximity to beach (even if no one swims) and grounds are very nice. Staff is generally good esp by pool, breakfast staff and gardeners.

Cons: Water is not filtered/treated so no ice or raw veggies for the sensitive stomachs; first room had noisy neighbours (esp due to the connecting door, which is locked but makes that sounds go through); second room was fine but too basic vs the price esp the bathroom and the hard mattress. Breakfast has nice staff but the food is unappealing other than the fruit.

Pros: Fantastic

Cons: Nothing

Pros: All the staff are very nice and welcoming. They make you feel like you are part of the family and always ready to help you. Having breakfast was something I always look forward to because the whole staff are soooooooooooo nice. I will alway come back when ever I get the chance to. Than you to Abigail The front desk personnel , Auntie Odofuley and the guy who fried my eggs for me,did not get his name but I am sooo grateful to them to t the breakfast room.☺️

Pros: Close to airport

Cons: Staff was rude especially the night manager . Over charged for food and drinks and they claimed it was error. Check out very slow!

Pros: I woul like to stay from Tues 17 july to sat 22 july Please forward youe best orice Airside hotel or congress In accra

Cons: All was good

Pros: Crew is nice and take care of you. But sometimes ineffective.

Cons: The New building is under construction and the old one is kind of a mess. Old furniture, often not or partially functioning. Definetly too expensive with this quality standard.

Pros: Near the airport. Good value for money. I always go here as they do airport pick ups and drop offs, Staff are friendly and rooms comfortable.

Cons: Everything was good

Pros: it was ok

Cons: the bathroom was a bit old, price a bit steeper than before

Pros: The environment.

Cons: Need to work on their house keep

Pros: Nice staff. Good breakfast. Location. Restaurant should be better advertised, meals are tasty and affordable. Understanding attitude, great communication, they've moved my check-in after missed flight connection. Combined sockets for EU/UK appliances.

Cons: Electricity went down once during my stay. Unfortunately power generator didn't start. They need ensure generator works in such case, this is not an airbnb, it's a hotel and this amenity is a must in Ghana!!! Only luck it lasted just one hour. Pool filtration needs to be improved. Missed a gym.

Pros: The location

Cons: Needs more cable channels and everthing is too old

Pros: Friendly staff,hotel is clean and in very quiet and clean area

Cons: Still under construction could be even better

Pros: The swimming pool is alright. The hotel is located within a quiet and safe location.

Cons: Breakfast was absolutely poor. Barely an egg and a sausage per person, and no chance to repeat. It’s not a proper buffet whatsoever. Staff is kind and helping, but very slow at solving issues.

Pros: The staff were very friendly and helpful. All of them went out of the way to ensure we had a great time.

Pros: Very good service Very good food

Cons: The bathrooms as massive but are in desperate need of a good scrub. Sadly we had to use flip flops in the shower or when ever we went to the toilet as a result of the condition of the room and odour. At check out we were overcharged by double the amount and it was quite confusing that they insisted they couldn't do a refund and this problem could only be remedied by us returning and using their facilities. That was very disappointing so now we are forced to go home to London and get the credit card company to resolve this entire mess. An inconvenience frankly.

Pros: A very convenient place

Cons: Everything was perfect

Pros: I liked the food, facilities, friendly staff and comfort. It exceeded by expectations. Best value for money for sure.

Pros: the room was really big and breakfast was fine.

Cons: There's just not enough room in the breakfast place to seat all. The room looked a bit worn out and the floor and curtains could use some cleaning.

Pros: great location, best gym in accra, nice pool

Cons: rooms really need an upgrade of the bathrooms and zircons; weird smell in the room

Pros: The swimming pool is great and staffs are super friendly and helpful my flight was late at night and let me stay 2 more hours in my room and they offered me free ride to the airport

Cons: This place needs total renovation air conditioner make a lot of noise the refrigerator stopped working the first day so they brought me another immediately but it was bigger and they had to leave it somewhere in my room ,most of the time water was cold, if u put the pop of the sink in the bathroom water wouldn’t go down so i had to leave pop out somewhere in the bathroom the is hotel is good for business type of people the area is nice and quiet but its far from restaurants cafes and supermarkets so for my was not good because i had to get taxi to go every where

Pros: Below mail sent to ALISA but no response: From: Wheymar Reeves Sent: Wednesday, October 9, 2019 5:33 PM To: info.alisa@swissspirithotels.com; info@alisahotels.com Cc: kifalumasha@gmail.com; samson.masha@swissspirithotels.com; K.masha@alisahotels.com Subject: RE: Reply: RE: IPHONE X Specification Good day at ALISA Hotel, I am writing to request update from you on the below situation. How long does it takes the police report to be available while I am out of communication? I will appreciate a feedback from the hotel on this matter as soon as possible. I can see that Mr. Masha is a bit busy so I am reaching out to the hotel information desk. Kindly forward this to the relevant parties. The least I expect from this situation is to have an update and the subsequent replacement of my property that was stolen while I was on your premises. Looking forward to a feedback from you soon. Best regards, Wheymar Reeves

Cons: I was travelling to Dubai and had to transit in Ghana for one night because there is not a direct flight from Liberia to Dubai. I booked with ALISA hotel online and arrived in Ghana September 22, 2019 at 16:30. I woke up at 05:00AM on September 23 and noticed that my alarm didn’t go off, I reached on the night stand for my phone and it wasn’t there. I woke up, checked for my watch and handbag but they were all gone. I was feeling drowsy and my mouth was very dry as though i was drugged. I went down to the security and reported the incident. They came up and while checking to establish how it happened, they found out that the sliding windows of the room was open. They checked outside the window and there was my bag with all the contents scattered on the flat top. They took some pictures and called the police. The hotel management took me to the police station, the police followed us to the hotel and checked around, asked few questions. The police then said we should have a chat, we went to the balcony and he said there is no evidence to be taken and if the hotel is will to replaced my stuff, i should accept it. My flight was in 5 hours, i was traumatized as hell, so as per the police advice, i agree that the hotel will settle with me. Items lost: 1 IPHONE X (64BG), wallet with all my cash and credit cards. My cash was replaced & as per my request, i was taken to see the hotel doctor. The hotel said my phone will be replaced when i am back from Dubai. I RETURN FROM DUBAI, MY PHONE WAS NOT AVAILIBLE!!! I ASKED FOR THE MANAGER, THEY SAID HE WAS IN A MEETING, I WAITED FOREVER AND HE DIDN'T GET BACK TO ME. I MET THE GUEST RELATIONS MANAGER THAT CALLED THE HOTREL MANAGER THAT SAID I SHOULD SEND HIM A MAIL WITH MY ADDRESS SAYING IF I WANT THE PHONE OR CASH SENT TO ME BECAUSE THE HOTEL BOARD SAID THEY WILL ONLY REPLACE THE PHONE AFTER THE POLICE REPORT. AM STILL WAITING TILL TODAY, ALISA HOTEL IS NO LONGER REPONDING TO MY MAILS. I NEED MY PHONE.

Pros: Clean and nice

Pros: The staff are so helpful and friendly. The WIFI strong, the pool water beautiful and refreshing, room service food was tasty and value for money. The aircon was a saviour

Cons: The room needs some updating, but it doesn't affect functionality.

Pros: It took our strong argument before they could give us the hotel we booked , which the call spirit. Please check it so that people will not continue to be getting annoyed when ever they get there. The manager have to intervene before they gave me a manageable room. That made my stay unhappy. Secondly I booked for two guest, but they claim that I booked for one, not until I showed them my reservation, that was the only time they allowed my guest to eat in the morning. This is wrong.

Pros: Staff is always eager to help. The hotel is quite beautiful with a lovely swimming pool. Drinks are great. Bathroom is huge.

Cons: The room I stayed (ground floor) seemed old-fashioned and had a slight smell of mud/cigarrette. Air conditioner is old and, consequently, noisy. But the room is very comfortable, overall saying.

Pros: The hotel is close to the airport. The room was big and clean, and there is hot water and air conditioning.

Cons: The water pressure was not very good, and there was not any internet.