Golden Legend Diamond Hotel

Friendly staff was very helpful. They treated us very well.

An iron and small ironing board would be a good addition to the room.

Our room was pretty small, on the 2nd floor, but artistically decorated and had a balcony. It had charm. Noise can be heard outside, but this can not be avoided in Hanoi because all the hotels in the Old Quarter are small and centrally located. So get over it and bring ear plugs. The staff is very friendly, especially Claudia. She welcomed us and had great food tips and had good advice and information about everything else we needed. Breakfast is good and there is plenty of choice. The restaurant itself is small and can be quite crowded sometimes. The boy that works in the restaurant in the morning is very kind and fast. You get 0,5l of water from hotel every day, it has a safe, a fridge, a kettle and you get coffee and tea each day. We booked all our tours via the hotel and each one was excellent. I recommend booking all tours via hotel. The location is excellent, near the Cathedral and the lake. All the attractions can be visited on foot, no need to pay a taxi. I certainly highly recommend this hotel and would stay here again!

The only problem I had was that the faucet in the toilet was pretty hard to open. It needs to be changed for a new one definitely.

I booked the normal room but because of my birthday falls on the same day of my arrival, they sent me a bouquet of Lotus flower and upgraded my room to suite room for free!!! Totally made my birthday more meaningful.

During the last day of my stay, I have to go to airport at 5.15am. and they promised to allow me to take away breakfast but somehow in the end it never did. Other than that everything is perfectly fine.