Cons (-) The parking and validation process is archaic and cumbersome - especially when all the technology exists to automate this and link it to my room keycard instead of paper tickets that need to be validated on each exit from the hotel.
4 stars
Hilton Garden Inn Umhlanga Arch
1 Ncondo Place, Umhlanga Ridge, 4320 Durban, KwaZulu-Natal, South Africa
Durban, South Africa
See location+27 310 070 775Photos of Hilton Garden Inn Umhlanga Arch
Overview
Our sophisticated guest rooms are light, bright, and airy. Enjoy free WiFi in your room and free coffee in the lobby. We have a pool, a fitness center, and a 24-hour snack shop. The Garden Grille restaurant serves a fresh, cooked-to-order breakfast every morning and cocktails at the bar.
Amenities at Hilton Garden Inn Umhlanga Arch
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Sea view
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Bathrobe
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- TV
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
Pool
- Rooftop pool
- Outdoor pool
- Pool with a view
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Golf
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Hilton Garden Inn Umhlanga Arch
8.4
Very good
910 verified ratings
Wonderful
528
Very good
183
Good
64
Okay
36
Fair
31
Mediocre
21
Poor
47
Summary of reviews
Guests say
Guests appreciated the excellent location and friendly staff, but many expressed dissatisfaction with the service quality and cleanliness. Some reviews highlighted issues with room service and the overall hospitality experience, indicating a need for improvement in these areas.AI-generated from customer reviews
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Score by provider
8.4 out of 10
822 reviews
9 out of 10
51 reviews
8 out of 10
1 review
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Location
1 Ncondo Place, Umhlanga Ridge, 4320 Durban, KwaZulu-Natal
What's nearby
- Gateway Theatre Of Shopping0.6 km
- Umhlanga Rocks1.4 km
- Umgeni River Bird Park10.2 km
- Kings Park Stadium11.5 km
- Moses Mabhida Stadium11.9 km
- Suncoast Casino and Entertainment World12.6 km
- Greyville Race Course13.8 km
- North Beach13.9 km
- Kingsmead Cricket Ground14.2 km
- Marine Parade Street14.3 km
- South Beach14.5 km
- Durban International Convention Centre14.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Umhlanga Arch
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | R2 156 |
Average price (weekend night) | R2 123 |
When to book a room at Hilton Garden Inn Umhlanga Arch
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in DurbanGood to know
Value for money | 8,5 |
|---|---|
Distance to city centre | 15,0 km |
Nearest airport | Durban King Shaka Intl |
Distance to airport | 14,1 km |
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