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3 locations in Windham
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Reviews
2,0 Poor
Dec 2020
Pros:
POOR customer service and response time to callsCons:
We had a problem because my husband was exposed and contracted Corvid the whole experience was handled as poorly as posible and lewft us with a huge bill when we informed them immediately. We won't be using Enterprise ever again10,0 Wonderful
Oct 2020
Pros:
Very nice, professional and friendly!Cons:
Honestly, nothing it was geat!4,8 Mediocre
Oct 2020
Pros:
I got the last car available and the interior had a strong smell of gas for the entire duration of the trip. I had to drive with the windows rolled down and no one from Enterprise answered the phone while trying to connect with them and ask if I could exchange the car during the trip from Portland to Bar Harbor.Cons:
A real person answering the phone and/or calling me back.5,6 Fair
Oct 2020
Pros:
The staff I saw were nice. THere was no one there when I left with the car, and there was a problem. There was something wrong with the driver's side door, and there was no one to talk with about it. I just left because it was late and I was tired.Cons:
For $100 per day, give me a car that is perfect. That was way too expensive for a car with a door that sounded like it would break off every time I opened it.10,0 Wonderful
Jul 2020
Cons:
Easy check in, great car in great condition, easy and quick return. Super happy with the experience. Thanks!10,0 Wonderful
Mar 2020
Pros:
Easy pickup and friendly staff. Easy drop-off in WatervilleOne location in Windham
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2,0 Poor
Mar 2021
Pros:
Nothing. I canceled my reservation at the kiosk.Cons:
I was given 3 cars to try. The first car wouldn’t turn on and was filthy. The second car had brakes that sounded terrible. The third was filthy. The clerk was rude and short with me. She said those 3 terrible cars were my only options. Yes, including a car that wouldn’t start. I canceled my reservation and went with enterprise.10,0 Wonderful
Jan 2021
Cons:
staff was unhelpful when i told them the car was missing an ez pass10,0 Wonderful
Oct 2020
Pros:
Staff knowledgeable and super friendly. Car clean and newCons:
Better lighting in the pickup/drop off area6,4 Okay
Sep 2020
Pros:
customer service was good wait time was goodCons:
I reserved a full size car. they gave me a tiny, compact SUV and said "Oh, this is actually one step upgrade for you" It was tiny. not enough room.2,4 Poor
Aug 2020
Pros:
I was expecting a midsize suv and got a tiny Kia Soul The back did not have ac- the hatch had to be opened manually The return experience in Boston was an absolute nightmareCons:
I should’ve been able to rent a bigger vehicle- my children each had to hold luggage because of the tiny car Returning to an under Construction very y’all and dangerous feeling parking deck in Boston was truly the most stressful experience of my trip I was extremely disappointed with the lack of choices for a vehicle upon arrival in Portland- I was expecting at least a Jetta10,0 Wonderful
Jun 2020
Pros:
The car was clean and comfortable.Cons:
The drop off parking location for Alamo's cars took a while to find in Bangor2 locations in Windham
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10,0 Wonderful
Nov 2022
2,0 Poor
Oct 2022
10,0 Wonderful
Oct 2022
4,0 Mediocre
Oct 2022
6,0 Okay
May 2021
Cons:
I booked my rental weeks in advance, but less than 24 hours before I was to pick up my car I was told the office was closed and to call for next steps. I never reached anyone. I ended up calling the airport site and they honored my booking.4,0 Mediocre
Aug 2020
Pros:
Sraff was very niceCons:
Kayak was not truthful regarding the rental location. You said airport. It was actually a $30.00 Uber ride from the airport.One location in Windham
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2,0 Poor
Mar 2020
Pros:
Staff was greatCons:
The vehicle smelled like smoke.6,8 Okay
Jul 2019
Pros:
Drop off easy. Staff super helpful.Cons:
Rental was a Jeep Grand Cherokee. We traveled in Maine over unfamiliar roads GPS often wrong, particularly in Portland Jetport. Often made last minutes changes in turn directions causing us to miss numerous turns and causing way too much backtracking.10,0 Wonderful
Mar 2018
Pros:
EverythingCons:
No complaints10,0 Wonderful
Sep 2016
Pros:
Van with price as promisedCons:
Everything fine10,0 Wonderful
Jun 2016
Pros:
Friendly and Professional2,0 Poor
Oct 2022
One location in Windham
One location in Windham