Pros:Staff was great. Quick and easy pickup and drop off.
Cons:Nothing. Everything was great.
Pros:The car was clean the agent at stone mountain was great she did excellent job j'taya Royster she great but the guy who received at Wesley Chapel was rude and unprofessional
Cons:The treatment at Wesley Chapel
8,0 Very Good
Pros:The service was good. The staff was knowledgeable. The only thing that could have been an issue is the fact we came in an hour early to pick up the car and they said they didn't have a car available and would not have one until our pick up time. I've never encountered a car rental where I had to have the exact time of pick up. This facility is not by an airport so it does not depend on flights for scheduling cars. We got a car and it was acceptable. Good experience.
Cons:Just the scare of not having a car and having to come back. Don't nee stress when traveling.
Cons:They refused to rent me the car as I did not have a major credit card, only a debit card (Mastercard issued by my bank).
Pros:They pick you up from home to get your rental. Let u print out the paperwork you need for the rental. All free of charge.
Cons:Everything. Booked thru kayak and it didn't explain any of the policies for enterprise. Never book thru a third party. Book with the company!
Cons:reserved in march for may 23rd and they didn`t have the vehicle there. So I didn`t get a vehicle! Not happy at all.
Pros:Staff was very friendly and super helpful at both locations.
Cons:The agent was unwelcoming & very nasty attitude, misleading.. I didn't hv the proper qualifications the 1st day so I told her I would return the very next morning only to get turned dwn again. I've rented the same vehicle from the same place this time last year 2015. I had no problem.. I think the agent just need an attitude adjustment if she's going to be doing public services. I ended up going to Enterprise Rental in Decatur, Ga.
Pros:Friendliness and attentiveness of the staff. Convenience of the rental process.
Cons:The location in the mall food court could have been easier to find. Just a note online when booking to remind your driver (Uber or otherwise) to pull around to the back of the mall entrance.