10.0 ExcellentJul 22 2019
Pros: Easy pickup, and very quick serviceCons: Nothing, just the cold weather and rain hahahaha
2.0 MediocreOct 4 2018
Nobody there!!!Pros: NothingCons: When I went to pick up car at 1pm at the airport office there was no representative at desk. I waited for an hour before having to rent from another company. Poor service from both Kayak and Budget
10.0 ExcellentSep 17 2018
Pros: We arrived at the airport and a Budget employee showed up immediately. We unloaded our belongings from the car and took it into the terminal and the Budget man took the car away. It could not have been easier.Cons: There were no instructions anywhere about returning the car at the airport so we were confused until the Budget man showed up.
2.0 MediocreFeb 20 2017
Cons: Didn't like being lied to.
3.6 MediocreJan 3 2017
Not given the car reservedCons: I had reserved a Yaris, knowing that I didn't have a lot of passengers, but did have a lot of luggage so I needed something with some trunk space. I was given a Citroen B3 hatchback, with very little trunk space, only one piece of luggage fit in the trunk, but I was told that it was the same category, so I couldn't have something with more trunk space without upgrading. In the end I had to pay almost double to upgrade, but had no other choice as I had five bags and no where to keep them.
10.0 ExcellentDec 28 2016
Temuco ChilePros: Great service, clean car and pleasant agent. The rental car company desk was not open when we returned the car, which was no problem, but if no one had been there when we wanted to pick the car up, that would have been a problem.
6.8 GoodDec 5 2016
Pros: Car was clean, nice.Cons: We stood in line a long time in Temuco, both pick-up and drop-off. The pending charge on my cc was huge and a surprise. It's gone away but didn't like the surprise charge or size of it.
10.0 ExcellentOct 17 2016
Pros: Customer service, the car and return service was fast and easy. In total was perfecto