Pick-up location | Stone Mountain |
---|---|
Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5 locations in Stone Mountain
Filters
Show reviews that mention
Reviews
9,2 Wonderful
May 2020
Pros:
Car was very niceCons:
It could have been cleaner.....not vacuumed....dog hairs and crumbs.10,0 Wonderful
Apr 2019
Pros:
Super easy pickup and dropoff, cheap rates, and all the employees wearing suits - one with a super snazzy bow-tie - awesome!7,6 Good
Feb 2019
Pros:
The staff was friendly and professional. I like the time that they spend with each customer.Cons:
I had no CD player which mean I wasn't able to study as I drove. The radio had a shortage and it didn't always work.5,2 Fair
Nov 2018
Pros:
The car was clean the agent at stone mountain was great she did excellent job j'taya Royster she great but the guy who received at Wesley Chapel was rude and unprofessionalCons:
The treatment at Wesley Chapel8,0 Very Good
Sep 2018
Pros:
The service was good. The staff was knowledgeable. The only thing that could have been an issue is the fact we came in an hour early to pick up the car and they said they didn't have a car available and would not have one until our pick up time. I've never encountered a car rental where I had to have the exact time of pick up. This facility is not by an airport so it does not depend on flights for scheduling cars. We got a car and it was acceptable. Good experience.Cons:
Just the scare of not having a car and having to come back. Don't nee stress when traveling.10,0 Wonderful
Mar 2017
Pros:
Excellent Customer service!!!!! Upgrade. I needed the vehicle an extra day No Problem.. Callled everything was done via telephone. I didn't have6worry about finding a. Service Station to fuel up... I brought it back where I received it.. Loved my experience.2 locations in Stone Mountain
Filters
Show reviews that mention
Reviews
5,2 Fair
Oct 2020
Pros:
The two men working at drop off were excellent and had great customer service.Cons:
The “manager” working at pickup was rude and nasty. The pickup process was not timely. The car wasn’t cleaned and was missing a headlight which they said don’t worry about it is only a fog light so you can’t get a ticket!10,0 Wonderful
Jul 2020
Pros:
The staff was super friendly, professional and provided in and out service.Cons:
The outside of the car was not clean, but the staff offered to get it washed if I had the time to wait. Also, the gas tank was not full and they did not mention it until I came back to the counter - then they told me they already knew. However, my contract indicated the gas was 8/8.5,6 Fair
Jul 2020
Cons:
The car smelled of cigarette smoke. All the windows were down and I was wearing a face mask, so I didn’t realize until I drove away and took off the mask and rolled the windows up.9,2 Wonderful
Mar 2019
Pros:
Not @ first one of the employees gave me a hard time.The next time I called before picking up the car the mgr answered and made it better.Cons:
His customer service!2,0 Poor
Oct 2015
Pros:
I wouldn't know, never got a carCons:
I made a reservation, called to confirm that the car was there (they said yes), but when I got there I waited behind a long line of people and was then told there were no cars available. Very frustrating.10,0 Wonderful
Apr 2022
2 locations in Stone Mountain
Filters
Show reviews that mention
Reviews
8,0 Very Good
May 2021
Cons:
The grace time should be increased and you shouldn’t have to pay double if late. It should be streamlined for an additional day. No more.10,0 Wonderful
Jan 2021
Pros:
Friendliness and attentiveness of the staff. Convenience of the rental process.Cons:
The location in the mall food court could have been easier to find. Just a note online when booking to remind your driver (Uber or otherwise) to pull around to the back of the mall entrance.3,6 Poor
Nov 2020
Pros:
There was no one else there to wait behind.Cons:
Customer service. The car was dirty in and out. No one came out to the car with me, or check for scratches or dents. On return I was asked to go the mileage myself.8,0 Very Good
Dec 2017
Pros:
Simple pickup and drop off, car was also very clean.Cons:
The insurance options were expensive and getting a comprehensive coverage significantly increased the cost of the rental.2,0 Poor
Mar 2023
2,0 Poor
Jan 2023
One location in Stone Mountain
Filters
Reviews
4,8 Mediocre
Jun 2020
Pros:
not muchCons:
reserved in march for may 23rd and they didn`t have the vehicle there. So I didn`t get a vehicle! Not happy at all.10,0 Wonderful
Aug 2019
Pros:
Staff was very friendly and super helpful at both locations.2,0 Poor
Feb 2016
Cons:
The agent was unwelcoming & very nasty attitude, misleading.. I didn't hv the proper qualifications the 1st day so I told her I would return the very next morning only to get turned dwn again. I've rented the same vehicle from the same place this time last year 2015. I had no problem.. I think the agent just need an attitude adjustment if she's going to be doing public services. I ended up going to Enterprise Rental in Decatur, Ga.10,0 Wonderful
Feb 2016
Pros:
Everything