Pros:Need to wait until she gets back from yard. She was very much helpful and returned very quickly.
Pros:Justin, the agent at the Avis office, was exceptionally courteous and helpful. He explained the rental agreement and answered all of my questions.
Cons:It was all good.
Pros:Quick drop off.
Pros:Great cars. Clean. One was well maintained. The other brand new. Ran great
Cons:Pick up at OHare new facility was horrible. Computer system slow, clerk inefficient. Price quoted on reservation was $87.00 for one day. High but at an airport. Then without ordering anything extra or changing anything, the price was $200! Got a Budget car outside ORD and saved big
8,0 Very Good
Pros:Staff was friendly. Vehicle was clean and functioned well.
Cons:Reserved a compact and got an suv so fuel cost was higher. There was a mileage charge added to the charge quoted on Kayak. Location understaffed on pickup.
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Pros:Very disappointing experience.
Cons:Enterprise did not have any cars available when I arrived at my scheduled time. What is the point of making a reservation, getting a confirmation and then arriving to be told I wasted my time?
Cons:It would have been nice if they had the size of car I rented that would accommodate three car seats. It would have been nice if the location I rented from wasn’t closed, empty, and with a for rent sign on the window. It would have been nice if I didn’t have to drive around to other locations and be on the phone for two days trying to find a a vehicle and then in the end not get anything.
Pros:Staff was very friendly
Cons:Employee presented insurance as a mandatory item , until I flat out said that I didn't need insurance. I could see some people getting confused and thinking they HAD to pay for it.
Pros:Staff was nice, quick service, comfortable and economic car.
Cons:not cleaned, stains, had cigarette ashes on dash
8,0 Very Good
Cons:I needed two forms of ID when I got there to use my Debit card didn't know this almost didn't get rental. I didn't get the car I wanted they really didn't care about helping get the right car. Will not be back!!
Cons:The final price was much higher than I was quoted. The facility was understaffed.
Pros:Great customer service and a great car. Helped make my holidays great!
Cons:The fact that I spent money on a taxi to get to the place where I booked my car and they didn't have any cars. So I spent 60 bucks going there and then somewhere else and got zero cars out of it