Pick-up location | Saint Albans |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
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Intermediate |
Standard |
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One location in Saint Albans
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Reviews
8,4 Very Good
Sep 2020
Pros:
I was never informed that the drop off in Mooresville was during business hours so I had to travel 20+ miles to find the office was closed. Very inconvenient that I had to return the next day.Cons:
Being notified that Mooresville office was closed with no after hour drop off. Plattsburgh pick up was excellent.2,0 Poor
Mar 2019
Pros:
Worst experience ever. They doubled my rate and blamed it on you. Horrible, shameful service. I will never use again.10,0 Wonderful
Jul 2018
Pros:
ease of service6,0 Okay
Aug 2017
Pros:
Budget was great. They gave us an upgraded vehicle at no extra charge and everything went very smoothly from check-in to return.Cons:
KAYAK!! I had requested a reservation from BTV (Burlington) and when I received my confirmation email, I noticed that you had made me a reservation from a different airport in upstate New York! That would have been useless, so I had to call Budget directly to modify the reservation which eliminated any price advantage I had received through Kayak.10,0 Wonderful
Jul 2017
Pros:
Great customer service.Cons:
N/a10,0 Wonderful
Jan 2017
Pros:
The car was ready when we got there and they even have us a free upgrade. The car was very clean and comfortable!One location in Saint Albans
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9,2 Wonderful
Aug 2020
Pros:
Staff at pick up very helpful and friendly.10,0 Wonderful
Jul 2020
Pros:
Great on gas and it was very comfortable5,2 Fair
Dec 2019
Pros:
The car was fineCons:
I do not like that they make the rentals for every 24 hours. It doesn't work realistically for renting a vehicle (especially when you're paying for 3 days but only get it for exactly 48 hours). I will not be using dollar again. Also, a $200 hold is a little excessive. I've had $100 held before, but $200 is a little ridiculous. Because of the way they do the time for pick-up and drop-off, it was very hard to schedule for when I actually needed the car and they wouldn't work with me.One location in Saint Albans
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2,0 Poor
Oct 2022
4,0 Mediocre
Mar 2021
Pros:
The man at the counter was very nice.Cons:
The car smelled of smoke, was an older car (2019) and had a big dent in the rear side of the car.8,8 Very Good
Aug 2016
Pros:
I was happy with the car and the priceCons:
Had to wait both times (pickup and dropoff) at the desk for someone to show up.10,0 Wonderful
Mar 2023
2,0 Poor
Mar 2022
8,0 Very Good
Dec 2021
2 locations in Saint Albans
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Reviews
9,2 Wonderful
Mar 2017
Pros:
Choice of vehicles and no lines to wait in. Pleasant employee.Cons:
Prices at the small airport in Plattsburgh NY are higher in general than at at larger nearby airports. Only one employee which could be a problem if others were renting at the same time.One location in Saint Albans
One location in Saint Albans
One location in Saint Albans
One location in Saint Albans
One location in Saint Albans
Most popular car type | Intermediate |
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