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One location in Rogers
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Reviews
8,0 Very Good
May 2021
Pros:
YesCons:
Pricing8,8 Very Good
Aug 2019
Pros:
The staff at this office is always very courteous.Cons:
The car could have been cleaner; it smelled of alcohol inside of it.4,8 Mediocre
Jul 2017
Pros:
Location was close to place I was staying.Cons:
I know pickup was on July 4th. But was traveling from Missouri to Arkansas on that day. I did not receive a call or email from Avis stating that they would be closing early on the 4th. Otherwise I would have left MS earlier to make it to AVIS by noon. We called customer service to see if there was another pick up location that was open. It was at an airport 2 hrs away and they wanted to charge us $150 more. Thank goodness my flight was not until the afternoon on the 5th, which allowed me to pick it up early that morning before traveling to Oklahoma. I was not happy! CS was not helpful either as far as problem solving.2,0 Poor
Oct 2016
Pros:
Nothing. Did not get carCons:
Needed a car.7,6 Good
Aug 2016
Pros:
Basically I liked the car, and the price was good.Cons:
You get what you pay for, this was the cheapest car available, but it had nothing except air conditioning. It would have been great had the car had cruise control.3 locations in Rogers
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10,0 Wonderful
Feb 2020
Pros:
The team was very helpful and friendly. I was in and and out quickly.Cons:
My vehicle, while clean, had a funny smell. Bleacj-esque, not super pleasant. It was odd and probably just an anomaly9,6 Wonderful
Mar 2019
Cons:
Inside seats were a little dirty2,0 Poor
Jul 2018
Cons:
I told Enterprise that my flight was delayed, but they gave away the minivan that I had reserved anyway.9,6 Wonderful
Apr 2017
Pros:
The friendliest staff I've ever encountered while renting a car. The cars have always operated well, no surprises on unpleasantries. The pickup process has been a little inconsistent, varying from Okay to Incredible.Cons:
I went to go get my car from the pickup lot and could not find it for a while. The lot had a non-sequential numbering system that made it difficult to find spot 46.7,2 Good
Mar 2017
Pros:
Sales pressure was a bit muchCons:
The car we reserved wasnt quite ready but for an additional 3 a day you can get this car. Too much sales pressure10,0 Wonderful
Oct 2016
Cons:
Upgraded our rental and did not charge drop fee as we were helping them relocate cars from airport to Fayetteville AR location.3 locations in Rogers
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Reviews
2,0 Poor
Nov 2020
Cons:
They have zero customer service skills. My reservation was for 9am. I got there at 8:45 and was told they had to "go get my car and it would be at a least 40 minute wait. It never mentioned I would need a major credit card if I didn't 0ass their credit check (that I didn't authorize). I drove out of my way to this place and it was all for nothing.9,6 Wonderful
Jul 2019
Pros:
It was easy once it wasn't confusing.Cons:
It was confusing. Need better instructions as to what to do with the cars after entering the garage. Block ff the first couple of stalls with arrows pointing to where you want the cars during business hours.9,6 Wonderful
May 2019
Pros:
Friendly staff, nice clean carCons:
The dropoff point at XNA is not very well marked. Luckily it was really early in the morning and I was able to back up to the rental lane.10,0 Wonderful
Oct 2018
Pros:
Good clean carCons:
We waited close to one hour for the carv5,2 Fair
Apr 2018
Pros:
Car was cleanCons:
Was supposed to 450 USD plus insurance of 100 USD. Charged me multiple fees and even 2 extra hours for a total over 1200 USD for 11 days for a Camry!! That’s just ridiculous!!3,2 Poor
Nov 2017
Pros:
We called to let them know our flight was delayed. To come to find out the car was reserved not at the airport like I requested, (I selected Fayettville Airport), but it was reserved one town over in the middle of nowhere, we had to take a $45 Cab, got there as they were closing, the lady said we had to have the ful coverage insurance that was an add-on of $32 a day, we were there for my Mother-in-law's funeral a d the car rental was one of the horrific experiences in traveling we have ever had. Just mad a hard time harder.Cons:
We called to let them know our flight was delayed. To come to find out the car was reserved not at the airport like I requested, but one town over in the middle of nowhere, we had to take a $45 Cab, got there as they were closing, the lady said we had to have the ful coverage insurance that was an add-on of $32 a day, we were there for my Mother-in-law's funeral a d the car rental was one of the horrific experiences in traveling we have ever had. Just mad a hard time harder....and the car died on us 3 times was not running well at all!One location in Rogers
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2,0 Poor
May 2022
7,2 Good
Nov 2019
Pros:
The staff in Bentonville was incredibly efficient and helpful. The dropoff in Little Rock was friendly and quick as well. The Toyota Corolla had nice features and excellent on gas mileage.Cons:
The interior was dirty. There was a liquid spill around the emergency brake with several large particles of food. I thought about cleaning it for the next person, but honestly it was nasty and not the job of the renter. The cost for a one-way 200 mile trip was too high, but I had no other options.8,8 Very Good
Dec 2015
Pros:
people and the priceCons:
car could have been cleaned better2,0 Poor
May 2022
6,0 Okay
Apr 2022
One location in Rogers
One location in Rogers
Most popular car type | Compact |
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