|Pick-up location||Prospect Park|
Cons:Given a car equal to what I paid. (Full size vs. economy that I received initially) Told there was not a fee to drop off vehicle at another Enterprise. Was charged $100 to drop off the vehicle at different location.
Cons:An excellent transaction all all-around! Really good value for the type of car!
Pros:The staff was super friendly.
Cons:There were so many customers waiting to be serviced but not nearly enough staff. Thank goodness the staff was friendly or it could have disastrous
Pros:The Vehicle itself suited its purpose. It was comfortable and met my needs.
Cons:I was supposed to pick up the vehicle at 12:00 PM on a Sunday. Not knowing the business hours of the facility, I arrived half hour after they closed. What topped everything was that an employee was still there and wouldn't check me out the van I had reserved. I still needed the vehicle so wound up making arrangements through the vendor directly having to go to the airport location and paying more money in fees and taxes. While I take responsibility for running late, a courtesy call could have been made to remind me of hours etc. when I didn't show up at noon.
8,0 Very Good
Pros:good and friendly employees
Cons:even though they use portable station/computers.Some take too long to get you going..john and joe were awsome!!
Pros:Service was very thorough & efficient at pick-up. Car was spotless and fuel efficient.
Cons:It was a holiday weekend, and I think the cost for insurance was significantly higher than it cost just one month earlier on an ordinary weekend. Seemed a bit like gouging.
Pros:Did not rent, because the price change when I got to the rental place.
Pros:The gal at check in was very nice.
Cons:Car smelled like cigarettes. A caution air tire pressure light was on at all times, but there was a little not that said to ignore the light. This was a little worrisome.
Pros:pricing was one thing
Cons:. a little seedy. car was not clean inside or out. the rental signing process a little outdated and in an uncomfortable setting. In the end, the pricing was not that much cheaper than the nationals/brand names. The policy about the rental period is strict. severe penalty for dropping off after 24 hour period...so ridiculous that I uber'ed to a couple places after I returned the car. My flight came in early and I picked up an hour earlier than anticipated but was leaving at my expected time 26 hours later. 2 extra hours was double the cost.
Pros:Convenience, not having to fill out paperwork on-site and just being able to jump in the car and go, great price and quality vehicle
Cons:Lack of flexibility with return time
Pros:Slightly cheaper price
Cons:Had to call to find out that we wanted the Colonial Airport Parking shuttle after we waited for a while hoping for a Rent-A-Wreck shuttle. Car smelled like cigarette smoke and windows were a bit foggy on the inside. The office wasn't marked The guys at the drop off place weren't particularly helpful with my questions.
Cons:The dispatcher were rude! The van was in need of maintenance - exampke, wipers were old and cracked. It was a big hassle to get into the lot and find the car. The lot attendant was very rude! As my wife concluded, they have ZERO customer service.