Even though I reserved the car over a month in advance, when I arrived I was informed that all cars were gone and I was out of luck. They offer no information about other options and just walked away from the counter to the back office. And I wasn't the only one they did this to. 2 other people arrived while I was trying to make alternate plans and they got the same treatment.
They didn't have our car even thought we booked months in advance. We were stranded.
Very bed experience, starting with the office worker what gives you attitude when you’re asking questions and ending with the car with ripped seats and Shaking wells and aesthetic cars make you feel like you got the car from a junkyard, very bed , when I asked the worker to change my car he tells me is not possible so i got the drive the junk , I will never think that Buget rental car can rent that car and give costumers that service, don’t rent from this guy
Car was beat and broken. No AC. Barely started a few times. Waited in line for 40 mins to get the car.
I reserved a midsize and I received a compact car that was old, beat up, and dirty. It was a Suzuki swift fr 4 people.
The car rental office I designated for pickup was closed. The airport location did not honor my pricing, and the woman at front desk was rude, distracted, and completely unhelpful. I will be calling budget to request a refund.
