Mill Valley car hire reviews and directory
Hertz![Hertz]()
Best rated
7.7 Good (42 reviews)
1 location in Mill Valley
Hertz
Locations in Mill Valley
933 Francisco Blvd East+1 415 451 0125
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
10.0 ExcellentOct 28 2020
Pros: The team in San Rafael was very accommodating getting me into a great car last minute when Enterprise could not honor my reservation. They were sure to give me my options with limited inventory so that I could make the right decision for my one way trip. Great experience all around.
2.0 MediocreDec 28 2019
Cons: The vehicle was not available at the pick up area despite several calls with Hertz on its avaialbility
2.0 MediocreNov 27 2019
Pros: Unethical company who don't honor their cancellation policy.
4.0 OkayAug 2 2019
Cons: Speeding check in. They had us waiting for over an hour to pick up our vehicle. No pick up service
9.6 ExcellentApr 14 2019
Pros: Excellent at check in
10.0 ExcellentJan 31 2019
Pros: Very helpful staff. I was in and out quickly.Cons: I had an excellent experience
10.0 ExcellentJan 14 2019
Excellent experience all the way around!Pros: They took great care of us! The manager, Steve went above and beyond. We were in and out of there in five minutes with a car that exceeded all expectations. This was a much different experience than our normal rental car experiences. We are only using Hertz from now on.
8.4 ExcellentOct 23 2018
Pros: The car was great for the price I paid. It was very gas efficient and ran well.Cons: There was a water bottle left behind by a previous renter, the smell of the interior was also unpleasant.
5.2 OkayOct 15 2018
Cons: Deceptive salesperson who then became rude and demeaning and overcharges by approx. $50
10.0 ExcellentSep 17 2018
Easy check-in and return.Pros: Quick and easy service! Very pleasant staff.Cons: They need a larger sign to identify the business. It was difficult to locate the first time there.
Sixt![Sixt]()
7.3 Good (57 reviews)
1 location in Mill Valley
Sixt
Locations in Mill Valley
2800 Leavenworth St, Suite A44+1 888 749 8227
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
10.0 ExcellentNov 13 2020
Pros: Easy to pick up and friendly and helpful staffCons: Wish the car had more features for the price
10.0 ExcellentSep 27 2020
Pros: Very helpful staff. Had a minor issue with the car and they quickly traded it in for a different one.Cons: A little tricky to find the office. There’s a sign, but it’s easy to miss.
2.4 MediocreAug 15 2020
Cons: Everything. The car wasn't available on Friday, the agency closed earlier. Leaving me no choices than cancelling my WE plans. Finally got another car (completely different quality of car by the way...) on Saturday morning. And to end up the process they overcharged me even more and I had to open a claim physically. Worst experience of my life whereas I am renting cars very often (over the last 2 months I rented 10 different cars with multiple companies). I will never go to Sixt and I will spread the word and advise that everyone do the same.
6.8 GoodAug 7 2020
Cons: All was fine until SIXT dropped a surprise one after dropping it off claiming I had gashed a hubcap and asking me to fill out a ludicrous full accident report for it and asking if I called the police. Frombthe pictures they sent me I cannot for the life of me understand what they are talking about.
4.8 OkayApr 26 2020
Pros: Good deal on the convertible car for the day. Employees were helpful at Union Square at time of visit.Cons: My reservation said to pick up my car at Fisherman's Wharf but the car wasn't there so I had to go to Union Square to pick it up, but the employee at Fisherman's Wharf told me I had to call customer service myself and let them know I was coming. Then at Union Square, the employees had a difficult - lengthy - time figuring out how to switch everything for me to rent the car. Overall it took 2 hours to rent this car when most of the time was spent waiting. Not employees fault, the system seems to be partially broken.
10.0 ExcellentDec 17 2019
Pros: Maybe the best car rental experience of my life - so convenient, fast, high quality, affordable ... really impressed!!
8.0 ExcellentAug 25 2019
Pros: The staff at pick up and drop off were very friendly and professional.Cons: Our car was 2 hours late. Then we were upgraded which unexpectedly increased the amount of our deposit, then we were charged twice for the rental amount. The duplicate charge was credited back to us within 24 hours. We were told that we’d be given a slight discount on our rental, which we didn’t get
10.0 ExcellentAug 19 2019
Pros: We received an upgrade on the car because we booked the least expensive option and the company only had upgraded cars available.
6.0 GoodJul 15 2019
Cons: drop-off very hard, extra fees upon return
2.0 MediocreJun 18 2019
Pros: nothingCons: long lines, not enough crew in the store. said want no insurance and the guy added me a $300 insurance and said its deposit.
Enterprise![Enterprise]()
8.6 Excellent (29 reviews)
4 locations in Mill Valley
Enterprise
Locations in Mill Valley
35 Reed Blvd+1 415 384 0566
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4250 Geary Blvd+1 415 750 2500
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
536 Irwin+1 415 456 7999
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
65 Medway Rd+1 415 456 7999
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
4.0 OkayNov 4 2020
Pros: Pickup was quickCons: The car only had 1/3 of a tank of gas at pickup. Very disappointing to have to get gas right away. Also, this is a way they get more money out of you by making you return it at an exact amount that is not full. The car smelled terribly of cigarette smoke and made me feel sick the whole trip. Pickup was confusing as I had 3 different addresses for drop off. I called and spoke to someone asking which address was correct and she was not much help.
10.0 ExcellentJun 18 2020
Pros: Great staff. Easy pickup/drop off. Good location.
9.2 ExcellentJun 15 2020
Pros: friendly, easy, quickCons: I just don’t like Chevrolet
10.0 ExcellentJun 12 2020
Pros: The staff is amazing. They couldn't have been nicer or more professional.Cons: Pretty much nothing.
10.0 ExcellentJun 1 2019
Pros: Staff was super friendly and helpful on pickup and drop off. Never have had a better experience! Thank you!
10.0 ExcellentMay 15 2019
Pros: Friendly staff, quick pickup. All in all easy.Cons: The amount of the additional young driver fee should have been marked on the website
9.6 ExcellentMay 1 2019
Pros: Friendly staff and easy pickup/ drop off
2.0 MediocreAug 31 2018
Received booking confirmation, but there was no vehicle available.Cons: I was relying on having a vehicle, and at the last minute I was left with nothing. All they offered was the phone number of a rental place over 20 miles away. I will never book through carrentals.com again. Forget Kayak (the UI sucks anyway). Book direct, it’s the only way to go.
10.0 ExcellentJun 29 2017
Great service, reasonable ratesPros: Great service, reasonable ratesCons: Nothing
8.0 ExcellentNov 12 2016
Cons: Car handled poorly. No way to raise the driver's seat
Avis![Avis]()
8.2 Excellent (26 reviews)
2 locations in Mill Valley
Avis
Locations in Mill Valley
1305 Francisco Boulevard East+1 415 472 7878
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
500 Beach Street - Suite 120+1 415 441 4141
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
4.8 OkayAug 25 2020
Cons: They didn't have a small-sized car that I originally requested, and first gave me a large Ford sedan that was very loud (the moment you turn it on, it makes a VROOM noise without accelerating), and when I requested a different car they said they only had a large SUV, so I ended up taking that which was very uncomfortable to drive.
9.6 ExcellentAug 19 2018
Great longer-term rentalPros: Need a large vehicle for a month. Most affordable options were off-brand rental agencies with very old (10+ years) vehicles. Avis offered almost new vehicles at the most affordable prices if you rented by the monthCons: Cat wasn’t washed at pick-up but interior was clean.
8.4 ExcellentJul 13 2017
Pros: Beautiful and new carCons: Overcharged for fuel at drop off
10.0 ExcellentApr 22 2017
Pros: Change of plans. I end up flying to Boise
2.0 MediocreDec 5 2016
Did not get car due to lacking credit card.Cons: AVIS did not accept debit card, despite state otherwise. Probably because of employee's incompetence. Rental failed. Went to Hertz instead, worked (even without reservation).
8.0 ExcellentSep 17 2016
Pros: Good mileage, easy pick-upCons: Nothing
6.8 GoodJul 25 2016
Pros: The car was comfortable and dependable.Cons: I had to wait 2 hours to pick up the car as they didn't have any available/in stock. Bad communication between ordering online and reality. the clerk at avis was not expecting us at pick up time. He said we should have called to confirm.
Budget![Budget]()
6.1 Good (17 reviews)
2 locations in Mill Valley
Budget
Locations in Mill Valley
1305 Francisco Boulevard East+1 415 258 9483
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
500 Beach Street, Suite 120+1 415 292 3683
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
5.2 OkayApr 13 2020
Pros: The car was nice and very clean, and I appreciated being able to get a car easily during the pandemic.Cons: I booked a drop-off location that was closed at the time that I had selected when I started the rental, and was told that extending the rental until the next day would cost me $150, which is about 8x what I had paid for the first day. I was told I would also have to pay $150 if I was late dropping the car off at an alternate location, which was much further away. I ended up making the drop-off time and avoided the charges, but was frustrated by being threatened with penalties for a situation that wasn’t my fault and I should have been alerted of when I booked the car, or when I picked it up.
2.0 MediocreFeb 15 2020
Pros: I WOULD HAVE liked to actually get the van I booked and the price I booked it.Cons: That I could actually get the van I booked. I was on a cruise ship that was delayed because a passenger was critically ill. We had to return to Honolulu so the Patient could get the care needed. This along with a storm at sea made as a few hours late. I called on Tuesday morning to confirm our van would still be waiting and was told that the reservation had been canceled. It took an exorbitant amount of time to find out why and then to find that there were no more vans available, at all. This was even true of Budget’s sister agency, Avis. I ended up having to book a larger van through Enterprise for 7.5 times the amount of your quote for the minivan. Needless to say I am not happy with the outcome. I will think twice before using your service again.
4.0 OkayOct 1 2019
Cons: no on-site or street parking at location; had to leave my car about 1/2 mile away at a Home Depot lot. vehicle had a poor alignment and pulled slightly as well as having a vibration like a tire was out of balance.
10.0 ExcellentSep 3 2018
Pros: Quick and easy
3.6 MediocreDec 19 2017
Hidden charges!Pros: NothingCons: Reserved a SUV but when I arrived I was told they didn’t have any and I had to pay extra $50+ to get an upgrade, so I ended up drove away with a sedan. Also you had to be really careful now when you book a rental because there could be some hidden charges! I thought filling gas used to be an option (either you pay for a full tank upfront or filling up yourself upon returning your rental), but now they do t even give you that option because “your rate doesn’t give you the option” as I was told! No more Budget for me for sure!
5.6 OkayJul 28 2017
Pros: agent was niceCons: you didn't have the car i reserved
10.0 ExcellentJun 27 2017
Pros: Budget team at the office was very good!
8.0 ExcellentOct 30 2016
Budget car rental was greatPros: No extra charges for pick up/drop-off at different locations in same area. No fee for wife to drive as well. Chrysler was fuel efficient and performed well. Overall, a very good experience
5.6 OkayDec 9 2015
Pros: Good vehicleCons: Too expensive for a daily rental. Additionally, I was overcharged when I returned the vehicle at LAX. I had to go to adjustment desk and have charges corrected reducing my bill by over $100. Not a positive experience.
171 travellers who hired a car in Mill Valley gave the car agency they used an average rating of 7,6
Car hire locations in or near Mill Valley
When to book a car hire in Mill Valley
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Top tips for hiring a car in Mill Valley
- Book your car hire in Mill Valley at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Mill Valley
The only car hire company onsite at San Francisco airport is Alamo.
The only car hire company that offers shuttle or pick-up services from San Francisco airport to off-airport locations is Alamo.
Take a look at our extensive car hire location map to find the best car hire deals near you.