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One location in Maplewood
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Reviews
1,9 Poor
Jun 2021
10,0 Wonderful
May 2021
Pros:
The process was very simple and fast. I was able to extend my reservation with one quick phone call as well.4,0 Mediocre
May 2021
Cons:
Over charge for everything, even for things that I don ask for, I filled the car I they charge me8,0 Very Good
Apr 2021
Pros:
Staff was friendly and helpful. Pick up process was fast and pretty easy.Cons:
Sensor issue with passenger seat so seat belt alarm kept going off.2,0 Poor
Mar 2021
Cons:
I was charged an extra $107.00 for something. I still have no idea what it was for and the receipt, which was emailed to me, does not disclose the reason for the charge. I will have to contact Hertz for an explanation. It might have been done in error but it did not apply to any extra that I agreed to pay. I am very disappointed and was quite surprised to see the amount on the emailed receipt.4,8 Mediocre
Nov 2020
Pros:
Staff was great both pick up an returnCons:
The car was worn and didn’t start well2 locations in Maplewood
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6,8 Okay
Aug 2020
Pros:
Staff was friendlyCons:
The vehicle was not very clean. It was still wet from,I’m assuming, a wash they had just given it. It was quite dusty on the inside as well.10,0 Wonderful
Aug 2020
Pros:
Yes, the staff were all very kind and helpful.9,6 Wonderful
Jul 2020
Pros:
Everything was easyCons:
Nothing5,6 Fair
Jun 2019
Pros:
The staff at the Woodbury, MN Enterprise was very nice & helpful.Cons:
The Tailgate trunk door flew open on the highway going 75mph! Thank goodness nothing fell out since the van was packed full. When I checked, the locking mechanism was broken. It looked like it was closed tight, but I could pull up on the door without touching the handle & it would open.2,8 Poor
Feb 2017
Cons:
Car with bad rim Poor customer service Poor system that wasted times10,0 Wonderful
Jun 2021
Cons:
Rentals could always be cheaper. That said, I appreciated the willingness to pro rate the rental in this instance.4 locations in Maplewood
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10,0 Wonderful
Sep 2020
Pros:
The staff was extremely kind and helpful! Car was perfect and made our trip a lot more enjoyable!Cons:
Nothing!8,8 Very Good
Aug 2020
Pros:
Staff was super friendly and efficient.Cons:
Car was not clean at all!9,2 Wonderful
Jan 2020
Pros:
Excellent service at pick up and at drop off.Cons:
Price10,0 Wonderful
Jan 2019
Pros:
Was very good2,0 Poor
May 2018
Pros:
Nothing.Cons:
Everything.2,8 Poor
Dec 2017
Pros:
The price I paid onlineCons:
Terrible customer service. Didn’t even get a “hello” when I walked into the shack sized rental service. The workers there make you feel like your lost, as if they don’t know I’m there to pick up a rental car. Rude, not accommodating. To top it off my rental smelt like smoke, and the front bumper was cracked. I’m just glad I wasn’t charged any extra fees.3 locations in Maplewood
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4,8 Mediocre
Oct 2018
Cons:
They called the day before I was to leave to tell me they wouldn't have my vehicle until later than when I had it reserved for. They did scramble to get a vehicle there but it kind of threw my schedule off9,6 Wonderful
Mar 2018
Pros:
Excellent friendly service, I was nervous about getting the specific vehicle that I had rented, due to a bad experience with a different company. Jibrill assured me that he would have a full size SUV for me & came through just as he promised, the 2018 Yukon XL was awesome. I would not even think about renting anywhere else, Jibrill has sold me on Avis!2,0 Poor
Sep 2022
Most popular car type | Standard |
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