Lithonia car hire

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Lithonia, GA, United States
Nov 1 — Nov 8
Same drop-off
Lithonia, GA, United States
Mon 1/11
Mon 8/11
Driver's age:

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Lithonia car hire information

Pick-up locationLithonia
Hire locations3

Lithonia car hire reviews and directory

Rated no. 1
Best rated
7.3 Good (31 reviews)
3 locations in Lithonia
Locations in Lithonia
  • 7.8
  • 7.4
  • 7.1
  • 7
  • 7.4
Recent reviews
1.9 HorribleAug 17 2021
I never received the rental . I reserved a car and couldn’t get the car due to them not having a rental when I had a reservation… This was a disappointment when I had to go out of town for my grandfather memorial celebration… So, I’m not happy how things went and how they were handle with Avis.
1.9 HorribleJul 20 2021
Put in for a car of the 14th to be pick up on the 17th to go to a wedding out of town. They call me on the 17th that morning before I was leaving out of the house to pick up the car, they said that the airport did not delivered any car to this location. So I was told to try another location at the last minute. POOR BUSINESS they had 3 days to get a car to Conyers location.
8.0 ExcellentJun 15 2021
HelpfulMire staff on sites to help customers with getting the car and more.
2.0 MediocreJun 1 2021
No. The guy name Tony was awful. I have a case going against Avis I called their customer service because they lied to me I made a reservation I receive text messages and my car was available and that guy Tony told me that they didn't have any cars I arrived 8 a.m. of the day a picking up my car per his request and make sure I'd have a car I got there before the location open up we open he told me he didn't have any cars and call me later on that day that he didn't have any although I had a reservation and I receive text messages at the car was available for me to pick up at his location. I'm in process of filing discrimination charges against that location which was not Lilburn my reservation got transferred to Tucker location reason being I have problems with the attitude of the representatives at the Lilburn location and I had also called about themNot lie to me
8.0 ExcellentMay 19 2021
The grace time should be increased and you shouldn’t have to pay double if late. It should be streamlined for an additional day. No more.
3.6 MediocreNov 7 2020
There was no one else there to wait behind.Customer service. The car was dirty in and out. No one came out to the car with me, or check for scratches or dents. On return I was asked to go the mileage myself.
3.6 MediocreJun 15 2020
No car went i went for pick up I was told In the terms and conditions a car is not guaranteed th actually be at that location. Would not give me a free upgrade even though I offered to bring it back the following day I had to means of transportation with my child being out of town and it was Avis I came on time for my pick up.Take down cars you don’t actually have at the location and or have drivers willing to bring different time throughout the day OUR because things happen be willing to upgrade free of charge because it’s not the customers fault you guys run out of cars
10.0 ExcellentMar 17 2020
My experience was great and Craig provided excellent customer service
6.0 GoodOct 22 2019
Staff was OK. Pick up time was a little long since the same person was answering the phone and attending customers in the location.Drop off location was different than in the past and it wasn't explained in advanced.
2.0 MediocreMay 30 2018
Debit cardsGood customer serviceI didn't like the fact that I couldn't use my particular type of debit card. You guys call it a prepaid card. But the card has a routing and checking account number. So if the card has money on it, why can't you accept it? Also why would you hold a deposit plus the amount of the rental? No need for a deposit if you are holding the price of the rental!! That makes no sense.
Rated no. 2
7.8 Good (11 reviews)
4 locations in Lithonia
Locations in Lithonia
  • 7.8
  • 7.6
  • 7.9
  • 7.8
  • 7.4
Recent reviews
7.9 GoodAug 24 2021
The price
10.0 ExcellentMay 27 2020
Pick up and drop off was super quick and easy.None
2.0 MediocreDec 3 2019
NothingMy reservation was put in months in adavance after arriving to this location and on my pick up date this location was permanently closed no one reached out
7.2 GoodApr 7 2019
Staff was friendly during pickup but distracted during drop offClearer drop off information
7.6 GoodFeb 25 2019
The staff was friendly and professional. I like the time that they spend with each customer.I had no CD player which mean I wasn't able to study as I drove. The radio had a shortage and it didn't always work.
2.0 MediocreDec 10 2018
Location didn’t had the VanNothing, I call the location before 1 day to confirm everything was ok, they said we don’t have van. I was upset and had to book at last minute from other place and had yo pay 3 times more money. Very upset did not like the service from kayak.
10.0 ExcellentApr 13 2017
Everything was fineNot very convenient Hard to get too.
10.0 ExcellentMar 4 2017
Excellent Customer service!!!!! Upgrade. I needed the vehicle an extra day No Problem.. Callled everything was done via telephone. I didn't have6worry about finding a. Service Station to fuel up... I brought it back where I received it.. Loved my experience.
9.2 ExcellentOct 12 2016
Conyers EnterpriseI liked how spacious the rental was, and how friendly Floyd was to deal with at pick up and return.There was a slight odor to the vehicle that I couldn't tell if it was something in the vents or fabric, but was not too bad.
Rated no. 3
5.7 Okay (17 reviews)
2 locations in Lithonia
Locations in Lithonia
  • 5.7
  • 6.1
  • 5.7
  • 5.5
  • 5.7
Recent reviews
4.0 OkayJun 15 2021
I like that I was able to secure a vehicle for the weekend getaway.The time to pick up the vehicle was terrible. (Waited in line over 40 minutes;) The vehicle that I had purchased and put on hold was not the vehicle I received. Yes, I was given a 'larger' vehicle, but the 'upgrade' to an SUV was not comfortable at all. (I would rather the midsize I placed on hold.)
6.0 GoodJun 10 2021
The car was nice & roomyApparently the insurance through 3 parties is a waste. According to Hertz you are not full protected by the 3rd party & will have to pay for repairs then get reimbursed... so $66 dollars wasted & then more money to get theirs. The car reeked of strong cigarette (and other) smoke which they tried to mask. Car had less than 3/4 of a tank of gas. We were stuck at a traffic light for almost 10 minutes, called to let them know & they said they closed at 5pm on the dot. We got there a minute after & they let us in but you could tell a minute longer & they would not have. So by the time we got into the car they had gone in & locked the doors. Also no walk throughs were done. I’m still waiting to see if they try to charge us.
2.0 MediocreMar 17 2021
Nothing. I was not able to use my rental because when I got to the location I was informed that my rental was given away. Hertz company policy says that I have 24hrs from tome of paid rental to pick up my rental. I was an hour late, in which I called the office and company to inform them of my late pick up, which I was told I had 24 hrs to do. When I got to the location the staff were rude and told me they did not have to wait for my to pick up my rental, that I’d I was late they are able to give it away, as I am not the only person waiting for a car rental. The manager came in and said that they always over book their vehicles so someone is always waiting for a car. They did nothing to offer me another rental or upgrade. They only offered for me to call cooperate and ask for a refund! I am not used to such unprofessional and non courteous customer service. When I asked for the staffs names so that I can file a complaint, they said “what you want our birthdates and social security numbers as well?” And laughed. I will never rent from hertz or their conyers location ever again. They are vile and unprofessional at best!!!Everything. Customer service was horrible, professionalism horrible, they made zero attempts to help the situation. They even told me they gladly gave away my rental because someone else needed it! While I was there someone else called in as I did and said they were going to be late to pick up their rental, so I said, “well why can’t I have their rental as I’m here and their not!” The manager was like no I’m waiting for them. So for whatever reason I was the double standard and they had no compassion or customer service to provide me alternatives even through my rental was already paid in full!
10.0 ExcellentFeb 23 2021
Absolutely.Everything was fine, they cleaned and sanitized the car, made sure there was social distancing, speedy but efficient checkout process.
4.8 OkaySep 8 2020
Picked up vehicle. It had been heavily smoke in prior to my rental. Was it clean inside. Was told they are short staffed. Drove vehicle home and spent 30 min thoroughly cleaning it myself. The front passenger seat was soiled with Dryer coffee or some sort Of liquid.when dampened would soil pants. Strong smoke smell would not subside. I even purchased an air freshener. I returned the vehicle. I just asked for another but the same vehicle. They did upgrade me even though I didn’t ask for an upgrade. Waited another 35 Mindoro the new vehicle. Experience after all of this was fineClean vehicle.
2.0 MediocreJun 19 2020
Nothing. I reserved my car and they told me they didn’t have any. I then called customer service. She informed me she reached out to the manager and they would call me. No one did. I never got a vehicle.I could have gotten a car that I reserved
8.4 ExcellentDec 3 2019
Price for full size SUV was outstandingArrived at the Hertz facility and hour or more early for a 12 noon pickup. The rental vehicle was 4 hours late (4:30pm). This delayed my travel!
4.4 OkayMay 21 2018
No carsThey did not have any cars for me at all even tho I prepaid for it I had to wait and it made me late for an event I had to djThe fact that I could not get a car
2.0 MediocreFeb 27 2018
Prepaid rental, called day of and everything was good. Got there and vehicle was not available. Couldn't get one for us. Everyone else was booked. Still waiting for refund. Never again with hertz.
10.0 ExcellentJun 2 2017
Excellent Customer ServiceThe professionalism and the eagerness to assist and answer all of my questions with a smile.N/A
Rated no. 4
3 Mediocre (2 reviews)
1 location in Lithonia
Locations in Lithonia
  • 4
  • 4
  • 3
  • 3
  • 3
Recent reviews
4.0 OkayJun 21 2021
Your customer service was very poor.
2.0 MediocreJun 15 2021
The staff was rude and very unhelpful even yelled at meNew people everyone in there just seem like they didn’t want to be there
61 travellers who hired a car in Lithonia gave the car agency they used an average rating of 6,8

Car hire locations in or near Lithonia

When to book a car hire in Lithonia

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Lithonia

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Lithonia car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Lithonia.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Lithonia car rental.

Top tips for hiring a car in Lithonia

  • Book your car hire in Lithonia at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Lithonia

  • The average price of fuel in Lithonia is R53,74 per litre over the past 30 days. Filling up a tank of fuel costs between R645 and R860, depending on the car size.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.