Pros: Car was clean, price was good, no problems what so ever.
When i returned the car at the terminal, i needed a ride to Stevens Aviation, about a mile away. The people at Enterprise took care of getting me there. Excellent service.
Jul 12 2016
Enterprise earns an A; car earns a D
Pros: Everything EXCEPT for the car I rented (Nissan Sentra) was to-notch. Excellent service. Quick out, quick in.
Cons: I had a choice between the Sentra and a Chevy Cruze. I should have taken the Cruze. The Sentra was a very very basic model, hardly any features. Manual seats. Zero pickup. But that's mostly on me and certainly no reflection of Enterprise's exemplary customer service.
Sep 8 2016
Pros: The counter personnel at pick up and drop off were very professional and enthusiastic even though they were busy.
I could'nt find my car at pick up and one of the counter people stepped out and located it for me. The Car was very comfortable and had all the necessary buttons to make a long journey tolerable.
Nov 18 2016
Pros: The staff was attentive and very helpful. The car was clean and I haven't been experiencing this with other companies lately.
Jan 18 2017
Pros: Car was ready, no waiting at arrival. Car return was also extremely efficient.
Jan 22 2017
Pros: The agent gave me three choices and recommended the Ford Focus Hybrid. Good car and great gas mileage. Drove from from Greenville/Spartanburg airport to Black Mountain, NC and locally in BM over the weekend and back to the airport on Sunday. Only used $10 of as. Plus the price for the rental could not be beat.
Cons: There was a dent in the passenger door and after walking to the car, I had to walk back to the ticket punter to let them know.
Feb 19 2017
Pros: great rental. quick check out and in, great car.
May 4 2017
Pros: Car drove nicely and was fairly new; rental agent was very friendly and helpful at GSP.
Cons: Car was not cleaned; it had trash from the previous renter, and the previous renter's contract, inside. Outside was dirty.
Pros: Quick check in, car was ready and easy drop off. Car ran great and was fun to ride in.
Cons: I didn't like the color of the car but it's a rental so that doesn't really matter
Oct 13 2015
Friendly, prompt service
Pros: The staff who came to check the car in was very helpful.
Cons: The rental was too expensive.
Oct 19 2015
Pros: Great staff, great car, ease in pickup and drop off.
Cons: Cars were sold out. Had to make special trip back to airport to get exact car I rented for special occasion (convertible). But the staff was very apologetic (out of their hands for sure) and helped make it work out ok.
Mar 24 2016
Friendly Service From Start to Finish
Pros: Both sides of the trip, the service was top notch. Friendly when I signed up, and amazing when I arrived at 9:58, for a 10pm return, that I was going to get dinged. I didn't, and I was allowed to fill up the tank. Amazing customer service from start to finish
Apr 25 2016
Cons: I drove from greenville to Asheville. One hour rental- $125. Way too much money. Never again.
Aug 15 2016
Cons: Car was fine, but agent was not at the desk when I arrived. I had to go to the back to get him to come out. Then he was not very friendly and tried to overcharge me as I was picking the car up earlier than anticipated as our flight got in early.
Sep 9 2016
Pros: They were extremely accommodating to switch out my original rental even though I didn't rent from them originally. They were very pleasant and wanted to help in every way possible even though they didn't have many cars on the lot. My original rental that was given to me was extremely dirty and had vomit in the back floor. But this company in Greer was more than accommodating to get a replacement.
Sep 22 2016
No cars available
Cons: Couldn't honor the reservation because they were short on cars.
Jan 3 2017
Great price, nice car, easy pick up/drop off.
Pros: I think we paid $8 a day before insurance, taxes, and whatever other fees - and we were picking up and dropping off at different locations. The Versa wasn't bad for a little car. We had good room for two adults, some luggage, and a baby in a car seat; and the car was powerful enough to get on and off the highway easily. It was clean and ready to roll when we picked it up, and it was an easy drop off.
Cons: Very minor, but the pick up location was a little confusing.
Jan 15 2017
Great Service - cheap and easy
Pros: Greeted very week, treated even better. Close to the terminal and very affordable.
Pros: Rep in Greer were very helpful. and Wilmington for that matter! Nice clean car. Couldn't ask for more.
Cons: No complaints whatsoever
Sep 6 2016
Pros: Friendly, helpful staff at the desk and in the garage. The man who checked me in at return helped me find a gas station and brought me something I'd left in the car.
Sep 6 2016
Pros: Easy pickup and drop off. reasonable rates.
Cons: paid to top off with 1/4 tank of gas for $8. But, when I got into the car there was only 1/4 tank of gas in there. Not sure why?
Sep 6 2016
Pros: the price and ease of rental
Cons: Car did not seem like it was cleaned before they rented it to me
Sep 12 2016
Terrible car rental
Cons: The car was suppose to be mid size but wasn't. It was very unsafe and needed an alignment . It felt like I was in a golf cart on the highway. I took it back early because it was so unsafe to drive.
Dec 24 2016
Wonderful all around!
Pros: The staff at GSP Alamo were beyond kind and helpful! They could not have been any more pleasant. They all tried to help with anything the best they could. We traveled with three kiddos and they were understanding and patient with us. The car we received was perfect as well! Very nice. Nothing bad to say! Would definitely rent from here again!
Jan 4 2017
Pros: The price
Jan 26 2017
Refused Reservation - Stranded in Greenville
Cons: They called me while my flight was landing and left a message saying my reservation wasn't going to be honored. I ended up stranded in Greenville until I found a taxi willing to drive me the 80 miles home.
Mar 5 2017
Cons: I needed to cancel my rental car and was charged $10 to do so. In addition, the individuals I talked with were very rude and were going to charge $10/gallon to fill the car up. I have never experienced such a high price for the company to fill the car up with gasoline. I will remember this experience and likely will not return.
Pros: Liked the customer service agents. They were awesome.
Cons: The car smelled..no REEKED..of cigarettes. Someone didn't charge the $250 fine for smoking in the vehicle I guess. Also the tires had limited tread and the vehicle was all over the highway. What an awful experience.
Sep 27 2016
See above review
Pros: See above review (for Philadelphia)
Cons: See above review (for Philadelphia)
Apr 30 2017
Pros: Promptness and ease of completing the transaction