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One location in Ferndale
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10,0 Wonderful
Sep 2019
Pros:
We reserved an economy car, however none was available, so we were given a larger SUV with no extra charge. Very comfortable ride!Cons:
Nothing, it was a positive experience all around. The car was nice and clean!!10,0 Wonderful
Feb 2017
Pros:
When I got to the counter the associate was very friendly, even found me a better deal and put me in a way nicer car.8,8 Very Good
Jun 2016
Pros:
The care was in very good condition and fun to drive.Cons:
The check-out process was a bit slow. I am beginning to realize this is standard for the entire car rental industry. It would be nice to get some more help behind the check-out counters.10,0 Wonderful
Mar 2023
2,0 Poor
Jun 2022
One location in Ferndale
One location in Ferndale
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8,0 Very Good
Apr 2021
Pros:
Helpful staff and easy dropoffCons:
Redundant insurance policies between kayak and the actual rental agency, don't offer the kayak one.2,0 Poor
Nov 2020
Pros:
Nothing - because you show up, and no one is at the desk and then you are stuck with no car. This is the 2nd time Alamo does it. Learned my lesson - NEVER RENT WITH THEM!Cons:
If someone was actually there to give me a car, that would be a plus - so I don’t have to be in a city with NO RENTAL CAR. Showing up for work is a plus in my book guys.8,0 Very Good
Oct 2020
Pros:
Staff was friendly. Pick-up and drop-off were very easy.3,6 Poor
Aug 2020
Pros:
Staff was great, easy pickup and drop offCons:
I ordered a Cadillac or similar, they didn't have any, so I got a smokey Mazda SUV that I could barely fit into instead, without a price drop or any other options given.6,8 Okay
Aug 2020
Pros:
Staff was friendly but didn't know what options the car had.Cons:
Staff should have available to them all of the options available on any car. Also the interior front window was not clean10,0 Wonderful
Jul 2020
Pros:
Very friendly staffOne location in Ferndale
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4,8 Mediocre
Aug 2020
Pros:
The mini van was what I had reserved, ran well, was full of fuel.Cons:
It could have been ready on time ( was 50 minutes late) could have been more thoroughly cleaned (candy wrapper on floor, road dust visible in interior). The Assistant manager said she had personally helped clean the vehicle as it was not ready on time. I’m sure she did. I’m also sure I was given a vehicle that had not been thoroughly readied for pick up, which is quite serious given we are in a Global health crises And that Enterprise promises rigorous cleaning of a car given their responsibility to do all possible to reduce contamination between renters.8,0 Very Good
Oct 2019
Pros:
yesCons:
survey button for excellent not working so I checked good instead10,0 Wonderful
Sep 2019
Pros:
Ryan couldn't have been more kind and understanding about a last-minute change due to a family emergency and got us into a larger car at minimum cost.Cons:
Really no complaints!10,0 Wonderful
Nov 2018
Pros:
Staff was friendly and helpful in getting us the car we needed.8,8 Very Good
Oct 2018
Pros:
Nice person at the desk.Cons:
Drop off in Bellingham WA airport was awkward. Signage is fine until the last 1000 yds., then it becomes virtually invisible in the dark. I circled the airport 3 times. The nice woman at the Enterprise desk (the only person in the entire rental area at 7:15 am BTW) suggested that this invisibility is a common problem; (Fix it, Enterprise, make a new sign) Returning a car is a bit "loose" - park it wherever - but that was fine with me..unless there's a problem later that I don't know about8,0 Very Good
Oct 2018
Pros:
The type of car reserved was available, the car was clean and the employees were pleasant and helpful.Cons:
There were minor electrical problems with the car. The seatbelt alert was not working, I inadvertently drove off with my elderly aunt no seatbelts in.One location in Ferndale
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8,0 Very Good
Apr 2021
Cons:
Told me to bring it back full10,0 Wonderful
Sep 2020
Pros:
Pick up and drop offCons:
Freee gas..... Haha6,0 Okay
Oct 2022
2,0 Poor
Sep 2022
10,0 Wonderful
Mar 2022
1,9 Poor
Jul 2021
One location in Ferndale
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Reviews
8,0 Very Good
Oct 2022
10,0 Wonderful
Jul 2020
Cons:
Everything was good2,0 Poor
Feb 2019
Pros:
They overcharged me $250 this company is terrible will never use Budget again.Cons:
Honesty10,0 Wonderful
Dec 2018
Pros:
Easy pick up and drop off.Cons:
It was all good.5,6 Fair
Aug 2017
Pros:
Representative was pleasant, but not helpful.Cons:
I pointed out the contract from Sacramento was wrong and was told I'd need to contact them to correct.2,0 Poor
Nov 2022
One location in Ferndale
One location in Ferndale
One location in Ferndale
One location in Ferndale
Most popular car type | Compact |
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