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10,0
Pros: Staff was friendly. Came in late at night after I missed a connection flying in. Gave me my choice of available cars and all were nice and almost new.
Cons: I couldn't figure out how to drop the car off and almost missed my flight home (just park the car and take the key and paperwork inside to the hertz/thrifty counter) Not a big deal.
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5,2
Cons: Was quoted 17 per day. Had email with reservation number and price. Thrifty would not honor price. Paid 3 times the amount.
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