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Compact |
Intermediate |
Standard |
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Passenger van |
SUV |
Commercial |
Pick-up truck |
Avis
10,0
Excellent
3 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Calhoun
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Reviews
5,2 Okay
May 2018
Cons:
Made a reservation the evening before. Show up at scheduled pick up time at 10am and informed that my reservation is there but there are no cars available. Was told they might have a car around 2pm but I should call a different branch to see if they have cars. Called the other branch, was told they don't have cars until 1pm. So I asked the original branch employee if I can just come back at 2pm and pick up a car here, I was told people with higher priority than me have reserved cars already for today. I asked if there is no way for me to get a car here today and if I should make other arrangements and was told they were trying to get more cars brought in from Atlanta but the earliest they would get them is at 3:30pm. At this point I was ready to leave, not knowing if I need to make other arrangements, or if I will get a car that day. Luckily, somebody decided to drop off their car right as I was leaving and the employee waved me down not to leave yet. I ended up getting their car right then, but it wasn't washed on the outside. The car was great overall. Making a reservation and then not having a car is extremely inconvenient due to the costs of traveling back and forth from the rental place for nothing. If cars are not available, do not offer me a car online and take my reservation.6,4 Good
Apr 2016
Pros:
1) I was happy to be able to rent car the afternoon before for the next morning. 2) Though there was an issue with pickup due to system being down, I appreciated that owner/operator letting me take car after taking picture of my license and credit card for input into system once it was back up again, so I could get on my way. He also provided me free upgrade for the inconvenience and let me choose the car I wanted, which I also appreciated.Cons:
Pickup was at 8:00am and rental office scheduled to open at 8:00am. However, even though he had been there since 7:00am, the owner operator/president didn't open doors until 8:40am since system was not functioning properly due to storm the night before. We had talked to him at 8:05am on phone and asked if he could at least open the doors to let us sit inside since it was cold (there were two parties waiting); he said he would but didn't until over a half hour later after we had called him again.10,0 Excellent
Dec 2022
5,2 Okay
May 2018
Cons:
Made a reservation the evening before. Show up at scheduled pick up time at 10am and informed that my reservation is there but there are no cars available. Was told they might have a car around 2pm but I should call a different branch to see if they have cars. Called the other branch, was told they don't have cars until 1pm. So I asked the original branch employee if I can just come back at 2pm and pick up a car here, I was told people with higher priority than me have reserved cars already for today. I asked if there is no way for me to get a car here today and if I should make other arrangements and was told they were trying to get more cars brought in from Atlanta but the earliest they would get them is at 3:30pm. At this point I was ready to leave, not knowing if I need to make other arrangements, or if I will get a car that day. Luckily, somebody decided to drop off their car right as I was leaving and the employee waved me down not to leave yet. I ended up getting their car right then, but it wasn't washed on the outside. The car was great overall. Making a reservation and then not having a car is extremely inconvenient due to the costs of traveling back and forth from the rental place for nothing. If cars are not available, do not offer me a car online and take my reservation.6,4 Good
Apr 2016
Pros:
1) I was happy to be able to rent car the afternoon before for the next morning. 2) Though there was an issue with pickup due to system being down, I appreciated that owner/operator letting me take car after taking picture of my license and credit card for input into system once it was back up again, so I could get on my way. He also provided me free upgrade for the inconvenience and let me choose the car I wanted, which I also appreciated.Cons:
Pickup was at 8:00am and rental office scheduled to open at 8:00am. However, even though he had been there since 7:00am, the owner operator/president didn't open doors until 8:40am since system was not functioning properly due to storm the night before. We had talked to him at 8:05am on phone and asked if he could at least open the doors to let us sit inside since it was cold (there were two parties waiting); he said he would but didn't until over a half hour later after we had called him again.Hertz
7,0
Good
5 reviewsCleanliness
7.0
Comfort
7.0
Pick-up/Drop-off
8.0
Value for money
5.0
2 locations in Calhoun
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6,0 Good
Apr 2021
Pros:
pick up and drop off went smoothlyCons:
Truly overpriced for the time rented8,0 Excellent
Apr 2021
Pros:
Staff and vehicle were all good.Cons:
Left rear passenger tire had a leak. No pick up service at this location.6,8 Good
Jul 2017
Pros:
I like the car - Kia OptimaCons:
Hertz customer service is horrible. I had a flat on the morning after I picked the car up. No biggie, I had it changed. I found a dent within anhour of picking up car so I called and left a message. No return phone call. I had a brake light go out on Wednesday - went to Hertz; no exchange; sent me to a Firestone to have it fixed. Within 24 hours, it was out again. I sent email complaint to Hertz on 6/26. Still haven't heard from them. I will NEVER rent from Hertz again!2,0 Mediocre
Jul 2017
Pros:
NothingCons:
I reserved a car and when we went to get it...they didn't have it. They didn't have any cars. This was the day before a weeklong trip. Why did I reserve if they don't have to have a car?3,2 Mediocre
Nov 2016
Pros:
Nice carCons:
Pick-up was not knowledgable of my purchase and tried to sell me insurance I already had, saying the same insurance bought from them at a higher price was better. Plus, did not know I had put a credit card on the account, even when it was on the paperwork.6,0 Good
Apr 2021
Pros:
pick up and drop off went smoothlyCons:
Truly overpriced for the time rented8,0 Excellent
Apr 2021
Pros:
Staff and vehicle were all good.Cons:
Left rear passenger tire had a leak. No pick up service at this location.6,8 Good
Jul 2017
Pros:
I like the car - Kia OptimaCons:
Hertz customer service is horrible. I had a flat on the morning after I picked the car up. No biggie, I had it changed. I found a dent within anhour of picking up car so I called and left a message. No return phone call. I had a brake light go out on Wednesday - went to Hertz; no exchange; sent me to a Firestone to have it fixed. Within 24 hours, it was out again. I sent email complaint to Hertz on 6/26. Still haven't heard from them. I will NEVER rent from Hertz again!2,0 Mediocre
Jul 2017
Pros:
NothingCons:
I reserved a car and when we went to get it...they didn't have it. They didn't have any cars. This was the day before a weeklong trip. Why did I reserve if they don't have to have a car?3,2 Mediocre
Nov 2016
Pros:
Nice carCons:
Pick-up was not knowledgable of my purchase and tried to sell me insurance I already had, saying the same insurance bought from them at a higher price was better. Plus, did not know I had put a credit card on the account, even when it was on the paperwork.Budget
2,0
Mediocre
6 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Calhoun
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2,0 Mediocre
Sep 2020
Pros:
Easy cancellationCons:
Pick up location was closed and I was not notified. Large SUV was not available and a mini van was a suggested replacement. A mini van is not a large suv and if I'd wanted a mini van I'd have reserved one7,2 Good
Aug 2019
Cons:
I didn't like that the amount of the rental was paid at pick-up. I was in a situation where initially, when I made the reservation, it looked like I might need an extra day for the rental. It turns out I didn't. I was charged for the extra day anyway and misinformed at pickup that payment was due at2,0 Mediocre
Jul 2017
Pros:
NothingCons:
The minivan I reserved for our family trip in Canton, GA was not available when I went to pick it up. They said they had been trying to call me all day which was not true. I received one phone call while in a meeting and no voicemail was left. Not recognizing the number I didn't try to return the call. When I arrived the manager showed me what he had available, none of which were any bigger than the vehicle we already own. By this time it was too late to find an alternative, so we had to reduce our luggage and sit in an uncomfortable cramped car of our own instead of enjoying the space that would've been afforded by a minivan. I then phoned Budget national to register my complaint and I got nothing but a cliched apology with no offer to do anything about it.10,0 Excellent
Aug 2016
Pros:
Quick and easy.2,0 Mediocre
Sep 2020
Pros:
Easy cancellationCons:
Pick up location was closed and I was not notified. Large SUV was not available and a mini van was a suggested replacement. A mini van is not a large suv and if I'd wanted a mini van I'd have reserved one7,2 Good
Aug 2019
Cons:
I didn't like that the amount of the rental was paid at pick-up. I was in a situation where initially, when I made the reservation, it looked like I might need an extra day for the rental. It turns out I didn't. I was charged for the extra day anyway and misinformed at pickup that payment was due at2,0 Mediocre
Jul 2017
Pros:
NothingCons:
The minivan I reserved for our family trip in Canton, GA was not available when I went to pick it up. They said they had been trying to call me all day which was not true. I received one phone call while in a meeting and no voicemail was left. Not recognizing the number I didn't try to return the call. When I arrived the manager showed me what he had available, none of which were any bigger than the vehicle we already own. By this time it was too late to find an alternative, so we had to reduce our luggage and sit in an uncomfortable cramped car of our own instead of enjoying the space that would've been afforded by a minivan. I then phoned Budget national to register my complaint and I got nothing but a cliched apology with no offer to do anything about it.10,0 Excellent
Aug 2016
Pros:
Quick and easy.Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
6 locations in Calhoun
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Reviews
10,0 Excellent
Mar 2019
Cons:
Very helpful and courteous10,0 Excellent
Jan 2019
Pros:
They called me conserning customer serviceCons:
Nice and clean car.. Over all nice customer service6,0 Good
Dec 2016
Pros:
Really nice personnel. Good value.Cons:
The car was nasty. It smelled like an ashtray even though there are "no smoking" signs in the car. There were two cigarette butts in the floorboard so I know they did not vacuum the vehicle and I had to stop and get glass cleaner so my wife could see out of her side of the windshield.10,0 Excellent
Mar 2019
Cons:
Very helpful and courteous10,0 Excellent
Jan 2019
Pros:
They called me conserning customer serviceCons:
Nice and clean car.. Over all nice customer service6,0 Good
Dec 2016
Pros:
Really nice personnel. Good value.Cons:
The car was nasty. It smelled like an ashtray even though there are "no smoking" signs in the car. There were two cigarette butts in the floorboard so I know they did not vacuum the vehicle and I had to stop and get glass cleaner so my wife could see out of her side of the windshield.Most popular car type | Intermediate |
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