Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Burien
Filters
Show reviews that mention
Reviews
2,0 Poor
Mar 2023
8,0 Very Good
May 2021
Pros:
Easy pick up and drop off. Reserved a compact car and actually got one!Cons:
Car had almost 30k miles on it and felt a bit worn plus residual smokey smell6,0 Okay
May 2021
Pros:
Staff was fine.Cons:
I was disappointed that they did not have a location in Spokane where I could drop off - I would have preferred to drive home from Seatrle but not an option with Dollar I suppose8,0 Very Good
May 2021
Pros:
The rental clerk did a great job and was very professional and courteous.10,0 Wonderful
Apr 2021
Pros:
Pick up and drop off was easyCons:
Vehicle had lot of scratches, looked old10,0 Wonderful
Mar 2021
Pros:
I like that they didn’t push me to get additional coverage. They were friendly and kind.One location in Burien
Filters
Show reviews that mention
Reviews
2,0 Poor
May 2021
Pros:
We were upgraded to a larger car at a decent price which we very much appreciated as we were traveling in a group. Staff at check in and check out were very friendly and helpful.Cons:
We were given a car that made a terrible grinding noise when the brakes were applied. It was very worrisome given that we were driving through mountainous regions and the terrain was very steep. We tried getting ahold of Thrifty for 3 days to complain about the car, sometimes waiting on hold for an hour and a half at a time, before we were finally able to reach a representative who could help us. During those 3 days, we estimated that we spent collectively 7-8 hours on hold trying to reach someone who could help. It was a non-stop barrage of automated systems, transfers and holds. Very frustrating to deal with when you are on vacation. They ended up bringing us a new car which was much appreciated but we would have preferred not to waste so much time on our trip worrying about whether the brakes in our rental were going to give out.2,0 Poor
May 2021
Cons:
Classic “bait and switch” - booked the largest sized Land Rover- 7 Seater Discovery - well in advance. Put me in the dirtiest “beat up” Chevy Tahoe. Told me it was the same “class”. So much for ‘Covid Clean’ - it wouldn’t meet anyone’s standards of minimally clean. Don’t expect anything but LESS than you book!2,0 Poor
May 2021
Pros:
The big suvCons:
The car could have not smelled like smoke2,0 Poor
May 2021
Pros:
Staff didn't have the car we ordered and I had to purchase an upgrade. My credit card was charge 4 separate amounts totaling over $1200 for a $500 original rental. Thrifty is crooked.Cons:
Using another car rental service.2,0 Poor
May 2021
Pros:
Nothing we were told that there was no reservation and that no payment was received and were charged 3x the amount of money we were told this would cost.Cons:
Everything10,0 Wonderful
Apr 2021
Cons:
Pick up took like 25 minutes. It was busy2 locations in Burien
Filters
Show reviews that mention
Reviews
8,0 Very Good
Dec 2021
2,0 Poor
Oct 2021
2,0 Poor
Oct 2021
2,0 Poor
May 2021
Cons:
A employee could have been onsite to check me in to see that the car had a full tank of gas when I returned and because there wasn’t a employee on-site to verify, their company is fraudulently saying that I returned the car empty and is now charging me $100 for gas on top of the $35 I paid to fill the tank up before dropping it off :(2,0 Poor
May 2021
Cons:
They told me they didn’t have a car. They tried to charge me more money. And then they tried to give me a cargo van instead of a car. The place was filthy. The reservation did not say they closed at 5:30 nor that (according to them) I only had a 60 minute window to pick up the car.2,0 Poor
Apr 2021
Pros:
NothingCons:
They were rude and it was the worst rental car experience of my life.One location in Burien
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Jul 2019
Pros:
Staff was friendly and it was a smooth in and out compared to airport! I will do this again and avoid renting at airport!Cons:
I got fast service but the guy after me had to wait bcuz my car was being vacuumed out. They had only 1 guy helping and the other customer looked agitated as he went to find someone after waiting 10 minutes. Can’t please everyone. Maybe it was lunchtime?10,0 Wonderful
Apr 2019
Pros:
Staff was excellent. Easy & convienent2,0 Poor
Dec 2016
Pros:
On my way to pick up and got a call they are sold out and didn't even offer to search5,2 Fair
Jul 2016
Cons:
We did not expect to have to take a cab from the airport to pick up our rental car! We also did not expect to have to return the car to the same location requiring another cab to get us back to the airport! Our reservations were made through Kayak to pick up the rental car at the airport so we were very angry when they did not have a car for us.3,2 Poor
Jun 2020
Pros:
I liked the fact that they told me they had no cars for me seen I was desperate and said if I’d pay for the added insurance ect I’d get in a carCons:
Cleaned and sanitized the car before renting it to me.... the GM at the burien location seen the car was dirty and not cleaned during these CIVID times I feel betrayed after I brought up I couldn’t use the car it was a too bad too sad I signed the agreement papersOne location in Burien
Filters
Reviews
5,2 Fair
Jan 2017
Pros:
Fast pick up and drop off.Cons:
I was charged extra $122 in taxes and fees even though my rental agreement with Eurocar said "due at the counter 0" Dropped off car 20 days ago and still didn't get my deposit as well as 1 day refund as I returned the car earlierOne location in Burien
One location in Burien
One location in Burien
One location in Burien
Most popular car type | Mini |
---|