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5 locations in Athens
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Reviews
8,8 Very Good
Nov 2020
Pros:
Drop off was fantasticCons:
Pickup should have been more socially distanced. At least one employee in Cleveland was not wearing a mask.7,2 Good
Jul 2020
Cons:
Èverything but pick up was positive. Line to pick up car was long. Waited 45 min to get to the counter. Then had to wait 20 min for the vehicle to be ready.8,0 Very Good
May 2020
Pros:
Pick up was good. Drop off no one anywhere so had to leave keys in a box. Would have like a to be checked out and get a receipt.Cons:
The tumbler when you turned the key stuck sometimes so you had to play with it to get it to turn. New Car strange!8,8 Very Good
Oct 2019
Pros:
Pick-up took a little longer10,0 Wonderful
Aug 2019
Pros:
Staff lovely! Car ready, clean, new10,0 Wonderful
Feb 2019
Cons:
Smell of cigarettesOne location in Athens
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10,0 Wonderful
May 2021
Pros:
Smooth process. Pickup was simple, the car (a RAV4) was brand new and clean, the drop off was seamless. I can't understand why anybody would go to one of those other pricey car rentals when this one was as perfect as it gets!Cons:
Honestly....nothing could have been improved. I bet I didn't spend more than 5 minutes TOTAL at the rental car counter and that includes pickup and drop off! Price was great, car was great, customer service was great. Seriously...nothing could have been improved.10,0 Wonderful
Apr 2021
Pros:
Nice car, easy drop off procedure.Cons:
I arrived after 9:00pm because of a late flight which meant the booth was closed but thankfully the lady from Avis in the same booth managed to get me the car I had booked. Otherwise I'd have had to get a taxi and come back in the morning.9,2 Wonderful
Jun 2019
Pros:
Drop off was very easyCons:
Car wasn’t ready even though we had a reservation.5,6 Fair
Jun 2019
Pros:
Drop off was easyCons:
I was told I would only be charged a certain amount and I’m the end I was charged more with no explanation8,0 Very Good
Mar 2019
Pros:
Customer service with those I interacted with was excellent.Cons:
I didn't get the size vehicle I had signed up for but it worked out just fine.4,0 Mediocre
Nov 2018
Cons:
Took a long time to get a carOne location in Athens
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7,6 Good
Sep 2018
Pros:
There were no problems, with the exception of having to wait to get my car.Cons:
A little expensive and I had to wait 30 minutes to get my car. A very poor system in place in Konxville.5,2 Fair
Aug 2018
Pros:
Returning vehicleCons:
1) Car had 46K miles and bad wheel bearing or out of balance tire (thud, thud, thud sound). 2) Took forever to get through counter person and then car wasn’t even available in garage so had to wait some more 3) As I drove car away I started noticing sound and decided to “live with it” versus going back through slow process.3,2 Poor
Jul 2018
Cons:
Car was a piece of junk8,4 Very Good
Dec 2016
Pros:
Very good service and fixed the problem right away after I askedCons:
The car smelled like smoke and it looked it was not cleaned at all. I returned back to the airport and they quickly gave me another vehicle. New vehicle was clean but I had to pump air into tires since a few of them had very low pressure. Overall, I was happy with the service but I believe these should be taken are of beforehand.10,0 Wonderful
Dec 2021
10,0 Wonderful
Sep 2021
One location in Athens
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3,6 Poor
Jun 2017
Pros:
MPG on trip was goodCons:
Car had almost 30,000 miles on it and showed signs of no maintenance or care. Smelled randomly of burnt oil in the car so I had to constantly stop and keep a check on engine oil. Had a rattle inside rear door that started getting louder from 45mph up. Took over an hour to pick up car and took almost the same time dropping it off so I could inform them of the issues. this was my first attempt at using another rental company other than enterprise and was frustrating to say the least. I have never had to take more then 15 minutes at their locations to have the car and be on the road. I have also never had an issue with one of their cars mechanicals noting most of their cars are under 15,000 miles and seemed to be washed and vacuumed much better. Car did not break down or require any maintenance on the road however I did have to keep a constant eye on oil etc to make sure there wasnt an issue going on. I informed them when I dropped off the car that it shouldnt go back out until being checked out and what the issues where and they did not seem suprised or concerned and simply knocked off my upgrade price of $30 for a 8 day rental.10,0 Wonderful
Feb 2017
Pros:
Good and Kind atentionOne location in Athens
One location in Athens
Most popular car type | Intermediate |
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