Excellent
10,0
Pros:
The staff very friendly
Excellent
9,0
Pros:
Everything was good, so pretty good attention and support also food was nice
Cons:
Everything was nice
Excellent
10,0
Pros:
I liked the total look of the hotel. I liked the staff and their hospitality. I liked the Location.
Cons:
They could have checked the facilities in the room more currently, so the water would have run better.
Mediocre
2,0
Pros:
staff
Cons:
Apologies to the staff who where good, i not like to write badly for them but there is no soundproofing in the hotel---NOTHING! I do not want to hear the sexual liaisons of other guests, I do want to listen to them using their toilets and showers, or their conversations. My room had no windows, therefore no daylight. There was ONE tap in the bathroom for cold water, no hot water for washing. A band that starts to play music at 00.30am shows no respect for those who need to rest and sleep
Excellent
8,3
Pros:
Hotel facilities good for the price, the staff is helpful and nice.
Cons:
The hotel is located between noisy streets, the vehicles noise is a problem if you want a late rest.
Good
7,5
Pros:
Bar and pool
Cons:
No hot water.
Good
6,3
Pros:
The staff was always willing to help and trying to fix the issues.
Cons:
During the whole stay had only once hot water. The breakfast room is too small, always crowded, difficult to find a seat availabe. The food of the buffet was good, but it was always empty, and it took too long to put food again. The area is too noisy and the music of the bar is at high volume until 10 PM everyday and can be heard in the entire hotel. This is not good for kids.
Good
7,5
Pros:
The staff gave a good service. They arrange a trip for us to Chicamocha national park.