Hotels near Palo Negro Airport

Pros: Comfortable bed with great bed sheets!

Cons: I would have like face towels

Pros: The best during the stay was an amazing hotel staff - very friendly and very helpful. I was able to check in early when I arrived. Breakfast is good. This hotel has a great location. It’s very clean. My room was relatively large, bright, and clean. I highly recommend this hotel.

Cons: The rooftop pool is unfortunately closed due to maintenance. However, they have an agreement with another hotel for Dann Carlton’s guests to use the pool. It’s not as convenient but it is an option.

Pros: I loved the food, the breakfast was amazing!! The staff was great they are very attentive and would make sure all your needs are met.

Cons: That the gym is under renovation and the pool was very cold, I don't know if the heater was broken or it was turned off.

Pros: A Great place for a great price.. super friendly staff

Pros: Really good

Cons: Bathroom's air extract system was very noisy.

Pros: Excellent across the board. 10/10. Yet another Dann Carlton that delivers in service, location and product.

Pros: This was our first stay at the Dann Carlton Hotel. The property is in a good area, not too close to the bars and clubs, but still within walking distance from them. The staff was always very helpful. The service we received was beyond our expectations. Special thanks to the waiters at the terrace restaurant and to Mayerly in the reception area. The room was very clean and spacious. It is also worth noting that the security in the hotel makes things smoother. For people interested in a transfer to the airport, the hotel offers private transportation in white SUVs that are just outside the property.

Cons: This comment is more for the management. We noticed a lot of English speaker guests at the hotel. Bucaramanga is getting more international tourism and I believe the hotel will benefit from having the staff being also fluent in English, to assist the guests in a more efficient way. Just a suggestion.

Pros: Very nice modern hotel and great location. The service was excellent and the view from the rooftop hotel also amazing.

Pros: Everything !!! :)

Cons: Comida

Cons: Charge a money for the blankets

Pros: Was a comfortable place and workers were really nice

Pros: Nice and cosy, nice price

Cons: The staff seem to have over confident with you as a guest, if you go with ur partner, girlfriend it wont be confortable

Pros: Very clean. Nice staff.

Cons: Malfunctioning A/C

Pros: Great Customer service

Cons: Warm water, no hot water

Pros: Great Staff! very supportive and willing to accommodate requests.

Cons: Some of the Air Conditioners are malfunctioning but the staff corrected the issues.

Pros: Breakfast was good. Friendly staff.

Pros: Very good

Cons: Price

Pros: Mr. Jose is an excellent Chef! All the dishes we ate at the hotel during our 3-night stay were delicious, and we could tell that Jose and his kitchen staff had prepared them with absolute care and love for what they do.

Pros: Excellent hotel with very comfortable room, cozy bed and nice location. Higly recommended.

Pros: Massive bed, comfortable, great staff, great breakfast and excellent value for money. Very cheap. 2 mins from cathedral.

Pros: We had a great nights rest in this lovely clean business hotel. Very centrally located everything very modern and the best shower I have come across in Colombia. I know it's primarily a hotel aimed at business clients but it's quite small and all staff are very friendly. We were tired after a long bus trip and decided to have dinner in the restaurant. They have a varied menu and the food was fresh and tasty and reasonably priced too. So good that we had another meal before leaving the next afternoon. 100 recommendable!

Cons: Nothing

Pros: Dinner was very good.

Cons: They gym needs an upgrade

Pros: Breakfast and staff were excellent.

Cons: Location is a bit edgy. Downtown is improving but at slow pace. Businesses need to put more pressure to city managers to accelerate its recovery.

Pros: The staff are just perfect. Always willing to do their best to help you. The concierge staff dedicated a solid 30 minutes to helping us out with some airline issues. We were very grateful for their support.

Cons: We switched from a room at the front of the building on the first night because of too much noise from the street. The room at the back of the building was subject to loud music playing from the pool bar/restaurant until very late. The bed was very hard. For the price, we expected more comfort.

Pros: Everything.... specially the food!

Pros: The breakfast spread was fantastic! Real breakfast entrees, freshly cut fruit and a nice assortment of properly cooked ethnic and american breakfast food. I was very impressed at the care and attention that was put into the morning meal. The wait staff were excellent! Christian the waiter and Natalia the bartender were exceptionally wonderful in their own special ways. I will definitely be going back to Hotel Chicamocha in the coming months for another superb experience!

Cons: There was nothing to dislike. Ingrid the Masseuse was terrific and I had a great time!

Pros: The staff is really friendly, helpful and polite, we have been visiting the hotel for over 20 years now and we always have a great time.

Cons: The hotel is getting old, it's time to invest some money on the elevators and the facilities.

Pros: The staff are exceptionally friendly and do their very best to make you feel at home. Also, their hotel car was actually cheaper (and more comfortable) to get back to the airport than an uber.

Cons: Depending what side of the building you're on there can be a lot of street noise. When we shifted to the pool side it was a lot more comfortable.

Pros: The staff was great, very friendly and always aware of our demands. The location is good, very central although a bit noisy. The taxi services is great and not expensive as is the bus transport, although everything is very close and you can walk to downtown or cabecera mall. Good experience.

Pros: The staff was always willing to help and trying to fix the issues.

Cons: During the whole stay had only once hot water. The breakfast room is too small, always crowded, difficult to find a seat availabe. The food of the buffet was good, but it was always empty, and it took too long to put food again. The area is too noisy and the music of the bar is at high volume until 10 PM everyday and can be heard in the entire hotel. This is not good for kids.

Pros: Hotel facilities good for the price, the staff is helpful and nice.

Cons: The hotel is located between noisy streets, the vehicles noise is a problem if you want a late rest.

Pros: Bar and pool

Cons: No hot water.

Pros: The staff gave a good service. They arrange a trip for us to Chicamocha national park.

Pros: Breakfast was good, rooms were nice and quite but we did have an interior room without a view. Staff was helpful with questions about the area.

Cons: The area was not safe to walk around at night according to staff. We took their word and stayed in.

Pros: Staff are amazing! Very helpful Great bar there with good price beer and food. Excellent burger. Loved it! Really enjoyed my stay. Very good value Breakfast is buffet and huge. All you can eat.

Cons: First room the window was broken so it couldn't close. Anyone could have come inside my room as there was an outside area next to my window. Very loud music outside the room. I had to move rooms. Shower is freezing. Frio Check out was annoying as they over charged me.

Pros: Great value for the money, clean ans rooms are comfortable

Cons: The location its not the best

Pros: The facility was very nice. Beds were very good, nice and clean. Nice bedding. The free breakfast had a very nice selection. All service personnel were very accommodating.

Cons: No warm water for the morning shower.

Pros: The staff and the restaurant.

Cons: The location was so so.

Pros: The room was big enough, comfortable bed, good shower. Very attending staff, good breakfast.

Cons: The location is not very convenient, far from the main restaurants. Very noisy, if staff screams and talk loud at 5 a.m. in the lobby.

Pros: Friendly staff, comfortable room with AC, clean, good wi-fi, business centre with use of computers, gym, good breakfast. Probably the best mid-range hotel I've stayed in during two months in Colombia and good value for price.

Cons: Only minor complaint is no bedside lamp and only switch for light was by the entrance. Location is next to shopping centre, but a bit of a walk to the centre.

Pros: The receptionist was very friendly

Cons: The rooms were very small, the food was really bad. Very expensive for what they offer

Pros: It is close to where I needed to be. I lived in Bucarmanga for years and this hotel kept me close to what I needed to do. Imporvements have been made including a pool and jaccuzzi. The terrace bar/restaurant still has a great view and has been better equipped with new tables and chairs.

Cons: Breakfast did not start at 6:30, which was a problem for me since I had to be in a taxi at 6:45. The restaurant staff were not very efficient. The entire restaurant was reserved at one point leaving dinner out of the question. The restaurant staff need some training in guest services. The internet was sporadic, in 21 days it didn't work 5. I have stayed here several times before and it worked fine. They may need to change their carrier. The noise level could be controlled with better windows. When the hotel is full, you could wait a long time for the single elevator.

Pros: Breakfast

Cons: I didnt like the prices

Pros: We stayed to celebrate the new year, and the hotel make all possible to make us a confortable experiencie. The party was good and the service was excellent.

Pros: Pool, food, breakfast

Cons: Checkout, bed, bathroom, room size.

Pros: I loved it!

Cons: The air conditioning unit wasn’t cold enough.

Pros: The buffet style breakfast we liked a lot. There was also a relaxed environment. The staff is very friendly.

Cons: The matres of the bed was not confortable. The door of the badroom closed by itself.

Pros: it was ok, several options but average taste

Cons: the cleaniiness

Pros: the room was comfortable and modern and the breakfast was delicious.

Cons: I wasn't aware ahead of time that women needed to near a swimming cap when going into the pool so unfortunately I wasn't able to swim. There is an option of buying one from the hotel, but for such a short stay it wasn't worth it.

Pros: The pool only

Cons: Everything is old. The elevators and rooms are old.

Pros: All the staff were pleasant, especially the porter and restaurant staff. Hotel room was lovely - huge and very comfortable bed. Snack bar in the room was a little interesting (condoms, tin of sausages, wafer biscuit, toothpaste, toothbrush and disposable razor)!!! If it wasn't for the lack of English and the lack of food choice for me, then I would have loved it.

Cons: Although the description states it's English speaking, we did not find any employee that spoke English. When I needed help, the receptionist made a telephone call and a waitress from the restaurant across the road appeared to help. To me, this is not adequate. Also, the restaurant was not able to properly accommodate me for lunch due to my food allergies (dairy and soya) which I find unacceptable for this quality of hotel.