Delfi Hotel & Spa

the location of the hotel is great, the cleaner cleaned the room and changed towels every day and do it perfectly, the people who working at the restaurant were pleasant

When we come the pool was dirty, room is clean but old, receptionists unkind,parking on the booking is 3 eur per day at the reception asked for 5 eur, if you want to use a slide you have to spend all day at the pool. water is released periodically and it is not known at what time ,breakfast poor and boring. all rooms have a view of the pool except one that they keep for guests of booking and which have a view of the dirty part of the yard .there were empty rooms but they gave us that room

Position

The hotel is absolutely dirty, unbelievable for a 4 stars hotel We got 2 rooms, a standard and the suite.. when we arrived we got room nr 5113, and once seen the bathroom we asked to change. They gave us room 4003: bad as well. The sheets where full of dirty spots and hairs. The bathroom floor was broken and always wet due to water infiltration from other rooms. Suite: the room was big and apparently good, but the bathroom was really old and really dirty, pictures in attached for understand, I don’t know how is possible call it Suite. Wi-Fi it worked only at hotel lounge Breakfast: really bad, everything was low quality Reception: nobody spoke English, and was not easy communicate. It’s a shame because the structure could give big opportunities, but it needs several renovation.

Location. Nice pool but overcrowded with children all day long.

Hotel is a bit run down. Some rooms need a good refresh. They changed us, however, to a nicer room after an awful first hot summer night where air con was turning off every hour. Also, rooms do not have a minibar. We had requested for a small fridge upon reservation and hotel had agreed to it in writing; hence, sadly they never provided for it upon arrival. Last but not least, we had a refundable reservation and hotel was not supposed to charge anything before arrival. However, we discovered at check in that the full amount had already been charged to my credit card. Lots of surprises...