Hotels near Guam Intl Airport

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Best hotels near Guam Intl Airport

Location
9,5
WiFi
8,8
Wellness
8,6
Bar
8,6
Service
7,9
Overall 8,5 Excellent
Based on 4 824 reviews
Location
9,5
WiFi
8,8
Wellness
8,6
Bar
8,6
Service
7,9
Location
9,6
Bar
8,7
Service
8,7
Pool
8,2
Value
7,8
Location
9,6
Service
7,9
Room
6,9
Cleanliness
6,8
Value
6,8

Okay 5,7
Pros: The location is great
Cons: Values for money is terrible compared to cheaper hotels.
Okay 5,4
Cons: The staff were not friendly. I requested for earlier check in but was denied. The staff knew that we were waiting for the room. However they told us that the room was still not available at 2:53pm, just seven minutes before their standard check in time. At 3pm, when I was checking in, the staff went away for almost 10 minutes and never said a word why she went away nor apologized for her delay. For star hotel with one star staff/service.
Excellent 9,6
Pros: Upon arriving received a free upgrade on my Last minute booking and the staff were extremely friendly and helpful.
Excellent 8,3
Pros: Location, beach & bar.. I like everything inside my room, b/c everything we needs are all their already
Cons: WiFi & airport shuttle to hotel
Mediocre 3,8
Pros: The location was awesome. Activities were on the beach right outside the hotel
Cons: I specifically reserved an additional night. At the time the reservation was made the rate was $115 less than what was quoted when. I arrived. The room was extremely hot for the duration of my stay and I killed several roaches while there.
Okay 5,8
Pros: Location
Cons: Smelly toilet!!! We took lunch at Palm Cafe on the next day of check-in and were told that my credit card was not registered, although I had shown my card at the time of check-in and the desk clerk registered it.
Excellent 10,0
Pros: location is good. very clean hotel. nice room.
Cons: not allowed for early check in.have to wait until 3pm to check in even if you arrive early. however, this is underdtandable because their hotel seems to be fully booked most of the time.
Good 7,5
Pros: The location was convenient.
Cons: The elevator of whole building was too old, and inefficiently worked. It took 10 minutes to get a space in elevator. And noise from the next room was not blocked at all.
Excellent 10,0
Pros: Good location. Great staff. Clean room. Nice facilities.
Excellent 10,0
Pros: Everything I needed for my one night stay was available. Really enjoyed my stay and the free upgrade for my first time booking with the resort. Looking forward to my next booking!
Cons: To be honest... nothing. I loved the property. Wish I was able to stay another night for the weekend. But other priorities need to be addressed after my checkout.
Excellent 10,0
Pros: Location and beach
Cons: No
Excellent 9,6
Pros: Room was exactly what I needed - quiet great view bed was huge clean
Cons: None to mention
Outrigger Guam Beach Resort - Tamuning
Rated no. 1
8,5
Excellent 8,5
Based on 4 824 reviews
Details
Reviews
R4 046

Location
9,5
Pool
9,4
WiFi
8,8
Service
8,2
Comfort
7,9
Overall 8,3 Excellent
Based on 4 433 reviews
Location
9,5
Pool
9,4
WiFi
8,8
Service
8,2
Comfort
7,9
Beach
9,5
Pool
9,4
Location
9,4
Service
8,0
Breakfast
7,7
Location
9,5
Pool
9,5
Service
8,2
Cleanliness
6,4
Room
5,8

Good 7,1
Pros: The breakfast was good and the room was big. The service was ok, not enough information was available so we had to ask many people.
Cons: Overall it was too crowded. The pools were nice but they were for kids.. Wish there was more stuff to do. The elevator was too slow. The building was quite old so some facilities need to be renovated.
Okay 4,6
Pros: Not good. too dirty.
Cons: Clean, and clean!!!
Okay 4,2
Cons: The air conditioning sound was really noisy and you could hear a next room using water in their bathroom even after midnight. Even if you choose a room with ocean view they give you a room on the second floor with trees blocking the ocean and you literally cannot enjoy the ocean view at all.
Excellent 10,0
Pros: Clean and friendly
Excellent 8,0
Pros: Great location right on the beach and close to everything (everything in Guam). Nice pool area. Friendly staff. Nice view from the room.
Cons: Hyatt charged my credit card an additional $400.00 post checkout. I'm disputing the charge but they are very slow to respond/investigate. My res was paid in full on on booking so they made a serious mistake. The hotel is kind of run down, stains all along the carpet and the rooms are damaged and slightly dated. Stained walls, furniture, hallways, light fixtures etc. Not well maintained ir clean as one would expect at a Hyatt. Especially for the price.
Okay 5,8
Pros: It was acceptable. Just expected quality.
Cons: Carpet was too dirty not due to the bad cleaning, but due to worn out.
Mediocre 3,8
Pros: Location is good. Near by shopping center & bus station
Cons: They are miss my connect mail. I request room king bed by email and they are accept my request But they give the room two bed and far room So we hard
Okay 5,4
Pros: Very very good food. Totally worth visiting the restaurants inside, especially Cafe Kitchen and the Niji.
Cons: Sunset BBQ food quality was very disappointing; the show quality was mediocre compared to that of PIC. Camp Hyatt needs to be improved with more alert teachers who could deal with children's emergencies better (it took them more than 30 minutes to contact the parent of a child throwing up at the camp; nobody could speak the language the child was speaking. The child was crying for the whole time). House keeper kept taking away our pool towels. The water in the shower booth and all the faucets are unbelievably dirty. You will know that when you use your own water filter. Unbelievable.
Excellent 8,3
Pros: Very large swimming pool (perfect for little kids and family) and direct access to the beautiful beach. Location-wise it is perfect. Friendly and helpful staff
Cons: Hotel interiors are out-dated and boring. Very busy restaurant. Poolside restaurant has very limited menu.
Excellent 9,6
Pros: large & clean rooms big pool good location
Cons: club lounge was too crowded
Okay 5,8
Cons: The fan noise from the building right next was so loud that we couldnt even sleep. After we got the rooms changed it was fine
Hyatt Regency Guam - Tamuning
Rated no. 2
8,3
Excellent 8,3
Based on 4 433 reviews
Details
Reviews
R3 915

Beach
9,6
Location
8,4
Service
8,1
Cleanliness
7,3
Room
7,3
Overall 8,2 Excellent
Based on 2 448 reviews
Beach
9,6
Location
8,4
Service
8,1
Cleanliness
7,3
Room
7,3
Beach
9,3
Location
8,6
Service
8,4
Value
7,8
Room
7,4
Beach
9,4
Location
8,5
Service
7,8
Cleanliness
7,3
Room
7,3

Excellent 10,0
Pros: They gave us an upgrade and the views of the room were amazing. The staff was very cordial and helpful
Excellent 10,0
Pros: I was so happy that my room was upgraded to a Suite Room with Ocean view. Everyone working there were very friendly and accommodating. The swimming pools are very clean. Beach area is clean.
Excellent 9,2
Pros: Not much you can do to constant maintain the facilities due to the humidity. However, being said that like other hotels in Guam I was happy from all the staffs in all areas were very courteous and professional in what they do. I therefore would like to thank you all for a job well done.
Cons: The entrance from the lower deck front and back was kept in an excellent condition, but going into the room great, however, the restroom are outdated but then the hotel have been around for a long time. There really nothing that I didn’t like because I’ll still come back and it’s not like I’m going stay in the restroom all there anyway.
Good 7,9
Pros: Bed was great , but check in staff was a little strange that i didnt have the card that i booked and paid a month in advance, they should be more understanding that my trip was paid in advance..
Cons: Checking in. Staff gave me hard time.
Excellent 9,2
Cons: The front staff made a mistake about the breakfast fee but she didn't say sorry about it. The money problem is very sensitive. I hope the staffs would be more careful about the payment.
Excellent 10,0
Pros: The overlooking of the beach and pool feom our room. Has a nice and big lobby. Lots of parking. Nice amenities.
Cons: None. The place is perfect for our taste.
Excellent 9,2
Pros: The staff is very friendly and helpful. Shout out to Darrell, Mark and Michael at the pool bar and Jenny from Sales & Marketing for making our trip special! The beach at the hotel is absolutely beautiful!
Cons: Nothing, it was very enjoyable.
Good 7,5
Pros: Satisfactory good
Mediocre 3,3
Pros: Location
Cons: Bathroom falling down, clearings service not good.
Okay 5,8
Pros: Great sea view if you book that side, large room. Resort-like with a pool and right on the beach. Balcony so you can get some fresh air.
Cons: The AC can't really be controlled by your thermostat. If you set it lower than 25 degrees Celsius, it doesn't change, so it seems to be the minimum. Room is a bit tired and outdated (glass bathroom counter and sink, which is showing wear). Had recently spent two weeks in Japan and paid much less for much better facilities. Even though it's close to the airport, expect to pay $25 for a taxi ride.
Fiesta Resort Guam - Tamuning
Rated no. 3
8,2
Excellent 8,2
Based on 2 448 reviews
Details
Reviews
R2 038

Beach
9,5
Pool
9,4
WiFi
8,8
Breakfast
8,0
Location
7,9
Overall 8,2 Excellent
Based on 1 186 reviews
Beach
9,5
Pool
9,4
WiFi
8,8
Breakfast
8,0
Location
7,9
Pool
9,4
Value
7,9
Service
7,8
Location
7,5
Amenities
6,7

Pacific Islands Club Guam - Tamuning
Rated no. 4
8,2
Excellent 8,2
Based on 1 186 reviews
Details
Reviews
R6 492

Beach
8,8
Pool
8,4
Bar
8,3
WiFi
8,2
Food
7,9
Overall 8,1 Excellent
Based on 3 107 reviews
Beach
8,8
Pool
8,4
Bar
8,3
WiFi
8,2
Food
7,9
Beach
8,3
Pool
8,1
Room
7,9
Food
7,8
Service
7,6
Service
7,4
Room
7,4
Location
6,7
Comfort
6,4

Excellent 8,3
Pros: Location is great. My family and I especially enjoyed the pools; there is something for everyone (baby pool, kids pool, water slide, adult pool). Another bonus is having the beach just steps away from the pool. Full sized balcony was also great. The staff were attentive, kind and prompt when we requested for housekeeping services.
Cons: The carpet felt dirty.
Excellent 10,0
Pros: Close proximity to beach Bar
Good 7,5
Pros: View
Cons: Cleaner Bathroom
Excellent 9,6
Pros: Everything is there so you don't have to leave the property, food, beach, shops...
Cons: Everything cost a lot
Good 7,5
Pros: The breakfast is great, and the view is awesome!!
Excellent 8,3
Pros: Clean, spacious, good facilities.
Cons: The junior staffs over at the counter are rather inexperience and unhelpful. Went over to concierge counter and was told the person in charge is not available. Other than the reception counter, I'll say overall it was a great hotel in Guam if not the best.
Excellent 9,2
Pros: The view was absolutely breath taking. The hotel staff were friendly and professional. The rooms were very comfortable and spacious. I hosted my father's retirement party and the banquet staff were exceptional, the ballroom was comfortable, and the food was delicious. Location was perfect. It was close to restaurants and Tagada park (for small adventures & rides). There is an ABC convenience store also within walking distance for late night drinks and munchies.
Cons: The parking is a bit difficult. HOWEVER, the security staff were very nice and helpful to allow us to load/unload all our stuff for the event.
Good 6,3
Pros: overally good
Cons: poor and expensive breakfast breakfast not included
Excellent 9,2
Pros: The pool
Cons: The price
Hotel Nikko Guam - Tamuning
Rated no. 5
8,1
Excellent 8,1
Based on 3 107 reviews
Details
Reviews
R2 969

Beach
8,9
Bar
8,5
Wellness
8,4
Pool
8,2
Food
7,3
Overall 7,9 Good
Based on 3 981 reviews
Beach
8,9
Bar
8,5
Wellness
8,4
Pool
8,2
Food
7,3
Beach
8,8
Pool
8,0
Location
7,7
Food
6,8
Service
6,7
Pool
7,8
Location
7,8
Service
7,2
Room
6,4
Vibe
4,4

Excellent 10,0
Pros: Pool slide
Good 6,7
Pros: The view was excellent.
Cons: The food at the executive lounge wasn't up to expectations. Not enough variety. Very basic not first class. Also some of the amenities were the same.. basic even for an upgrade to suite.
Excellent 10,0
Cons: 99% of their quests love it cold. We are in that 1%, we turned the AC off for 3 days. I did not reduce their rating because of my problem. Our room was 67 deg at check in. On my next visit there, I will ask them for a warmer room or bring a heater. Ha Ha.
Okay 5,8
Pros: Great infinity pool, view of the whole Tumon Bay, good but simple buffet dinner, ok breakfast, rooms are old, furniture needs some work, bathrooms also need basic but hard cleaning.
Good 6,7
Pros: Beautiful beach, nice staffs and all the facilities in there ;)
Cons: Mugs in the room were dirty and it hadn't changed during my stay. I could see even a coffee stain on the muddler which I had used the night before.
Excellent 8,3
Pros: A very comfortable and relaxing place to stay in. The first night they had live music playing ( Friday night ) which was very nice. The breakfast was nice. The rooms were big and we had a nice view from our room.
Cons: The hotel was actually a bit far from the main Tumon street which wasn't clear to us when we were booking the hotel. The food was a bit pricy but really good. Facilities were a bit old.
Okay 4,6
Cons: Old!!!!!!!
Okay 4,0
Pros: The staff's were very kind.
Cons: One of the rooms that I reserved was not ready at 4:00pm. We had to wait for an hour for it.
Excellent 10,0
Pros: The customer service was impeccably superb. The view of the ocean from the lobby and pools were breathtakingly beautiful. I love that the coffee shop is 24/7 & everything served at cafe chino is delicious.
Cons: Not a single thing! No complaints at all.
Mediocre 3,3
Pros: Price is quite reasonable. There’s Wellness activities every night in the pool and gym.
Cons: No complimentary water and bathrobe after they did bed making. And tried to charge wifi every time even though I’m a member of Hilton Honor. Service quality was terrible. Facility is quite old. Not enough water pressure for shower. It took hours to wash my hair. And also, you can hear the voices next door. Noisy indeed. Private Beach is just for watch. A few people swim there because of rocks on the beach.
Excellent 10,0
Pros: Infinity pool much relaxing view.
Excellent 8,8
Pros: The location is perfect for everything you want to do as a tourist. The Hilton is conveniently located close to all the tourist attractions the farthest we had To drive was 30 minutes which is not bad at all! The little breakfast area after the check-in counter is absolutely delicious the pool and beach area are fantastic the waterslide is a very fun addition the drinks at the bar are delicious and I would recommend the Mojito the view from our balcony was absolutely beautiful the beds were extremely comfy the room was quite large the shower and bathtub were separate which is also a great feature for relaxation there was plenty of shopping on the Hilton in case you had forgot something and the staff were extremely friendly
Cons: For the price I paid for the room I would expect more cleanliness. The shower in our premium tower ocean view had mold in it when we first came in after the third day it was finally cleaned the room continued to smell of smoke every time we would come back to it as if the cleaning people were smoking while cleaning Roy’s restaurant was not as good as reviewed online the age steak had absolutely no flavor coming from working at a steakhouse where our age steaks are delicious I was extremely letdown. The Hilton also does not inform that you will pay for Wi-Fi unless you are a Hilton member so you might as well sign up for Hilton membership before you go on your vacation to Guam that way you don’t have to pay for the Internet.
Hilton Guam Resort & Spa - Tamuning
Rated no. 6
7,9
Good 7,9
Based on 3 981 reviews
Details
Reviews
R2 489

Pool
9,0
Wellness
7,9
Room
7,3
Service
7,3
Breakfast
7,2
Overall 7,8 Good
Based on 2 457 reviews
Pool
9,0
Wellness
7,9
Room
7,3
Service
7,3
Breakfast
7,2
Pool
9,2
Breakfast
7,7
Room
7,3
Service
7,2
Food
6,1
Pool
9,2
Value
7,8
Service
7,7
Comfort
7,7
Room
7,2

Excellent 8,8
Pros: The pool and the room were very well maintained. The cleanliness and spaciousness really exceeded my expectations. The access to the Laguna Club Lounge was a nice little treat and the snacks and drinks that were served were satisfying.
Cons: We asked for a late checkout and the staff allowed our request but then our key to the room timed out and we were unable to get back up to our room. We needed assistance to get back up and it was just kind of a hassle.
Excellent 10,0
Pros: The view from our bayview corner suite was gorgeous and the jacuzzi was definitely a plus.
Excellent 9,6
Pros: Bed was extra comfy and the room was well maintained.
Cons: The view was amazing.
Good 7,1
Pros: Was once a grand hotel. has great views.
Cons: Shows its age in a big way. Two of the three pools not working.
Excellent 8,8
Pros: Best hotel in a 4-week trip so far. And it would probably also have scored this well if we'd have a more standard room instead of the relatively affordable for Guam suite that we picked. (Don't worry about 'resort view', it still showed lots of sea view too). Amazing: the two pools, the (rocky) beach view, the breakfast and also anything in the room. Area is relatively remote: some family restaurants and shops at walking distance. Two free shuttles (one of the hotel) bring you to Tumon village centre, and also 2-3 paid private bus shuttles (USD 4/ride) with high frequency.
Cons: Maintenance level of some of the public areas. E.g. the fence on inside of atrium was clearly rusty/corroding metal, and the Family Pool shower/bathroom area almost fell apart.
Good 7,5
Pros: There’s a jacuzzi bath in a suite room. It made me feel gorgeous. When I left the hotel to an airport, they provided me a comfortable ride with an excellent driver even though it was early in the morning.
Cons: On the 3rd day, even though I asked guest service to make up my room a few times, nothing happened. The person in charge of the guest service was irresponsible. When I complained, he just said it was beyond his control.
Good 7,9
Pros: professional attitude of staff and management spaciousness of room and public areas sea view from room nice infinity pool area quiet surroundings free parking shuttle services
Cons: airport pick-up service was forgotten (but we were more than compensated for this small mishap!) jacuzzi didn't work some construction noise
Excellent 10,0
Pros: Overall service was great
Cons: Hair dryer was damaged.
Excellent 10,0
Pros: Really comfortable beds. Great view most especially when the sunsets. A place my family and I would love to stay at again.
Okay 4,6
Pros: the only good part way the pool, but it is much smaller than you think
Cons: even though it was very cheap comparing to other hotels near the beach, this five star hotel left out room uncleaned even we have requested ince more for the service. the facility is very old, the havent fixed the showers or the electric key amd etc. the power was unstable though the rain & many facilities were shut down and not was in service. most of all the sheets were filthy when we arrived and the sheets & towels smelled though out stay
Sheraton Laguna Guam Resort - Tamuning
Rated no. 7
7,8
Good 7,8
Based on 2 457 reviews
Details
Reviews
R3 260

Location
8,5
Service
8,4
WiFi
8,0
Comfort
6,6
Room
6,4
Overall 7,6 Good
Based on 487 reviews
Location
8,5
Service
8,4
WiFi
8,0
Comfort
6,6
Room
6,4
Service
8,2
Room
6,1
Location
8,4

Excellent 8,3
Pros: The staffs are very nice. The shuttle bus is very convenience.
Cons: The WiFi is not very strong
Good 7,5
Pros: the room was spacious and clean.
Excellent 8,8
Pros: Clean room, basic amenities and a microwave in the room. The bed is big, wifi is fast and there’s a balcony on every room. Friendly staff too!
Cons: Location is not ideal if you don’t have a car, but they do provide a free shuttle service for guests. Shower head holder in my room was broken, though I never had the chance to inform the management since I only stayed for one night.
Mediocre 3,8
Cons: dirty and uncomfortable.. especially bed in the room was awful.
Okay 4,0
Cons: Bathroom vent fan didn't get fixed after two weeks of repeated requests. Room AC unit squeeked incessantly and was not repaired after several requests. Room faced a busy road. A CBD shop was being built under our room after 10PM.
Okay 4,6
Pros: Staff was friendly
Cons: Old and shabby. Over priced for the quality
Good 7,5
Pros: Very close to airport and tourist spots.
Cons: The hotel could use some renovations.
Excellent 8,0
Pros: Hotel is close to the airport.Taxi Rides are expensive in Guam.The hotel shuttle to the airport is $12.00 There is a free shuttle to the beach There are no food services. Staff was pleasant and helpful
Cons: No breakfast available.No free airport shuttle.No free coffee in the rooms
Excellent 8,8
Pros: clean, nice and cozy room. perfect location for one night stay around the airport.
Cons: My room was next to the elevator so I heard the sounds of elevator all night long
Excellent 8,3
Pros: The shuttle bus is very convenience.
Cons: The WiFi is not very strong.
Good 7,1
Pros: Comfy bed and balcony
Cons: Bathroom old needs help
Excellent 8,8
Pros: It was conveniently located near restaurants and the airport. Good size balcony. Staff was very friendly, front desk staff were very helpful from check in to check out. Ice machine on property and parking available.
Cons: Cleaning service was a bit slow. If they can increase the number of housekeepers or find a more efficient way to clean and faster. I did not like that shuttle was not available.
Days Inn by Wyndham Guam Tamuning - Tamuning
Rated no. 8
7,6
Good 7,6
Based on 487 reviews
Details
Reviews
R1 747

Beach
9,1
Value
8,7
Location
8,7
Service
8,0
WiFi
7,3
Overall 7,0 Good
Based on 3 311 reviews
Beach
9,1
Value
8,7
Location
8,7
Service
8,0
WiFi
7,3
Beach
9,4
Value
8,8
Location
8,7
Service
8,1
Breakfast
7,1
Beach
9,1
Value
8,7
Location
8,6
Service
7,7
Comfort
6,8
Room
5,6
Location
8,5

Excellent 9,6
Pros: Staff very pleasant.
Good 7,1
Pros: The hotel is rather old and dated, but the value of that is the size of the room is bigger than newer hotels. Water pressure is great. Drivers, bellboys are very helpful and friendly. Check in and check out was easy.
Cons: It needs to be refurbished, a bidet would be great to have.
Excellent 8,8
Pros: The location was fantastic and the size of the room (and amenities!) was perfect!
Cons: The room had water damage and needed a fresh coat of paint really badly. Also the shower had the most intense water pressure I've seen before and it hurt to use.
Excellent 8,0
Pros: The staff were helpful and accommodating. They try to do their best to address my concern. This is my second time going there and found it a satisfying place to stay.
Cons: The complimentary bottled water is only good for check in! I stayed 3 nights and when I asked for the refill, the answer of the housekeeping is they only give the complimentary during check in. I found it unreasonable.....
Excellent 10,0
Pros: Rooms were spacious and beds were comfortable.
Excellent 10,0
Pros: The location was great. Walkable near shopping and beach.
Cons: Elevator so slow. They were trying to get fix and room was need some upgrades.
Good 7,9
Pros: Kind staffs. Good location. Wide parking lot
Cons: Old building. Old facility
Good 7,5
Pros: Good so far
Cons: Calling for cleaning was slow, but they did
Good 7,9
Pros: Nice location. Nice breakfast and great staff.
Cons: Table was small in the room. There was no room to keep laptop. Room also had a smell.
Excellent 8,3
Pros: Location is good.
Cons: Room is lil but dark. But its okay. Need more renovation for it
Good 7,5
Pros: Location is beach front and right next to free shuttle stop. The rooms are clean, big and spacious.
Cons: There is only one elevator working
Mediocre 3,8
Cons: The room was old, humid and smelly.AC was barely working. And the real room was nothing like they put on the website. And I doubt they change the sheets after last guests. Not the experience I was expected.
Holiday Resort & Spa Guam - Tamuning
Rated no. 9
7,0
Good 7,0
Based on 3 311 reviews
Details
Reviews
R1 426

Value
9,0
Location
8,5
Comfort
6,9
Room
6,9
Service
6,9
Overall 7,0 Good
Based on 1 457 reviews
Value
9,0
Location
8,5
Comfort
6,9
Room
6,9
Service
6,9
Value
9,3
Location
8,6
Comfort
6,7
Room
6,7
Service
6,7
Location
8,7
Room
5,9
WiFi
3,3
Value
9,1
Location
8,4
Comfort
7,0
Service
6,8
Cleanliness
6,3
Room
6,0

Excellent 8,8
Pros: family stayed so it totally satisfied
Cons: something smell inside and loud due to construction outside
Mediocre 2,5
Cons: They were breaking the floor in the apartment upstairs with heavy tools. They started to work at 7:30 am every morning. I complained 3 days. 3 days I spoke with 3 managers, nobody help me. They are working in the apartments one by one. This won't stop soon. You can see on the hotel details. I stayed 3 days and moved to another hotel. Don't book this hotel.
Good 7,5
Pros: Clean, Cozy and Convenient
Cons: Quite noisy. The wall and the window of balcony cannot block the sound from the neighbors.
Excellent 10,0
Pros: How they took care of me and my family during our stay and u should have more promos going on because your promos are one of the best ones out of all the hotels here on Guam....
Cons: The room, customer service, and the house cleaners most of all staffs and management... keep up with the good services...
Mediocre 2,5
Pros: None
Cons: Roches on the kitchen floor n counter, the chair were gross n dirty floor dirty , the hall way is filthy n chairs , the elevator sometime don’t work n stuck in the morning it is very noisy n waking us up very noisy, the bath room toilet is plug up three times n flooded , the water power for shower shuck it is so slow it takes 15 minute to rinse my hair with shampoo . I would like to be reimburse at least for the inconvenience that we encounter in our stay on the 18 of July till 26 of July at least part of our stay . Please I would a reply back as doo. As possible it just ruin our trip to Guam please acknowledge this situation n give me an awswercasap
Mediocre 3,8
Pros: Frint desk Yukiko had the best service at time of check in
Cons: Rooms had corrosion on visible pipes, toilet not in proper working condition and Maintenance never came when called.
Good 7,1
Pros: The location is great and the price of the room is good!
Cons: I didn't know it was under renovation. The bathroom was leaking all over.
Good 7,5
Pros: penthouse was large & my whole family enjoyed the space.The side balcony was so spacoius you can have a party in that area..we loved it!
Okay 4,2
Cons: There was construction going on in the hotel and we didn’t know about it until the morning after our first night there when we got woke up by the construction in the rooms above ours. The internet was horrible as well.
Good 6,7
Pros: Good space for the 2 rooms.
Cons: Internet is so bad.. If the modem is not near your room its horrible... my hotspot from my phone was faster... Wasn't informed before renting that construction and renovation was ongoing... noisy during the day... Toilets were getting backed up.
Oceanview Hotel & Residences - Tamuning
Rated no. 10
7,0
Good 7,0
Based on 1 457 reviews
Details
Reviews
R1 339

Value
9,0
Location
9,0
Food
8,6
Service
7,6
Breakfast
6,6
Overall 6,9 Good
Based on 1 097 reviews
Value
9,0
Location
9,0
Food
8,6
Service
7,6
Breakfast
6,6
Value
9,2
Location
8,9
Food
8,8
Service
7,9
Breakfast
6,8
Location
9,0
Value
9,0
Service
8,2
Room
4,6
Vibe
2,9

Mediocre 3,3
Pros: Location is pretty good, the hotel was able to drive us to the airport for a discounted price, at least the laundry soap and dryer sheet was free.
Cons: I didn't like a lot. Smoke detector was wrapped with plastic bag, bed was uncomfortable, wall paper peeling, we can't turn hot water faucet in the shower, carpet is very dirty, hole on the floor in room 710, room lighting is bad, A/C is not cold enough even if thermostat was set to 70 deg. cup o'noodle cost $3.50, no events or shows in the hotel and most of the guests we spoke to were bored. These are just to name a few.
Okay 5,4
Pros: Location is good
Cons: The room condition is very dated and depressing. The carpet is very old and sticky you can feel that its moist. The toilet is leaking all the time. I will never go back to this place.
Okay 5,8
Pros: Awesome location! Fast checkout process!
Cons: No greeting from front desk staff during checkin. They all look away hoping the other one will service the customer. Room is clean but rundown....definitely needs upgrade. Bathroom door needs replacing. TV did not work, but was replaced quickly. Room card did not work (twice) very inconvenient.
Excellent 9,6
Pros: When the room key didn’t work security came quick. The front desk staff were friendly.
Mediocre 3,0
Pros: Proximity to the airport and beach. Free Parking.
Cons: The entire building was very outdated, rundown and VERY dirty. The Internet was very slow and did not work in the room.
Excellent 10,0
Pros: Ocean view, very private, very kind staff
Cons: Exclusive lounge is not good in terms of food, facility. . . .noise from pacific island resort is uncomfortable
Good 7,5
Pros: Friendly staff, reasonable price. I was just there for a layover. Have stayed there before and likely will again.
Cons: Rooms a little old and run down but clean.
Mediocre 2,5
Pros: Nothing
Cons: The room was not cleaned daily. Smelled like it the sheets were wet. Bed sheets did not feel clean.
Mediocre 3,8
Pros: One restaurant there Manhattan Steakhouse had really good food but pricey.
Cons: Booked a room with an "Oceanview" and King Bed. I was initially given a room facing the lobby and double beds. When I asked why I was given that room and showed my booking confirmation, I was moved to a room with a King sized bed but still a view of the dirty top of the lobby. Pool was dirty.
Good 7,9
Pros: view
Cons: nothing
Okay 5,0
Pros: Room had a large balcony and a beautiful unobstructed ocean view.
Cons: The room itself. JR suite was the size of a regular room and looked old. Bathroom was cramped. End up hitting the toilet when you open the bathroom door. Bidet may have been an afterthought. Thermostat didn't work well. Room svc menu was dirty.
Okay 5,4
Pros: Location
Cons: Need refurbishment seriously. Poor pool and beach facilities.
Pacific Star Resort & Spa - Tamuning
Rated no. 11
6,9
Good 6,9
Based on 1 097 reviews
Details
Reviews
R1 732

Location
9,0
Value
8,8
Comfort
7,0
Service
6,9
Breakfast
6,1
Overall 6,8 Good
Based on 920 reviews
Location
9,0
Value
8,8
Comfort
7,0
Service
6,9
Breakfast
6,1
Location
9,0
Service
6,8
Room
5,5
Value
8,3
Service
7,3
Room
4,9

Good 7,5
Pros: In spite of the need of refurbishment, room was big and comfortable, had a microwave so you can just buy breakfast from the nearby convenience store. Lots of restaurants nearby. Warm shower and AC cold the way i like it. Location was great for shopping, walking distance to Kmart, and the free shuttles to Micronesia mall and GPS both stop either right in front of the hotel or across the street.
Cons: Room was run down - flickering lights, curtains that never fully close, leaking AC, paint stains on bath tub, really thin walls i could hear the next door guest throughout the night. Wifi never worked.
Good 7,1
Pros: Location is perfect because its very near the free shuttle bus.
Cons: Housekeeping should clean the room properly.
Good 6,3
Pros: Good location
Cons: Renovation
Good 7,1
Pros: Good location, reasonable price/quality ratio. Restaurants and shop in the building. Washing machine available, walking distance to beach. Room cleaning almost every day. Fridge and microwave in the room.
Cons: Personal is quite helpless: cannot provide info about shuttles, etc. Several times during night the fire alarm was activated for several seconds, which is not pleasant at all. Transfer from airport to hotel was confirmed by email but was not there. Transfer from hotel to airport was more expensive than promised. "Partial Ocean View" - is a view to parking lot.
Good 7,5
Pros: Good customer service
Cons: Dirty shower
Excellent 10,0
Pros: the position is really convenience. and close to the resort.
Cons: hotel is too old and most of the facility is not doing well.
Excellent 10,0
Pros: Everything was on point especially the price!
Cons: Just how far the walk the room was
Good 6,7
Pros: THE ROOM IS BIG
Cons: WIFI SUCKS
Excellent 9,0
Pros: People are awesome!
Cons: No, everything went smoothly and professionally.
Excellent 9,6
Pros: Bath
Cons: Pool closed early and no warning from front desk when I asked about it
Okay 4,6
Pros: Good location- close to many restaurants. Good Korean fried chicken next door at Thunder Chicken. The bed was comfortable. The free weights were fine with the rack for pull-ups. Really kind restaurant staff at Tony Romas. The USO located inside is great- probably one of the best attributes of this place.
Cons: Going into the parking garage felt like I was infiltrating an Al Qaeda cave hide out. The hallways need maintenance for water leaks. The room itself had a grim AC vent that requires upkeep. The carpet was soggy wet when I first arrived due to the A/C condensation build up. The gym is hilariously bad because of how old the equipment is- they should probably just throw the center lat pull down machine out for safety reasons. The Wi-Fi went out periodically and performed poorly.
Good 7,1
Pros: Room was big and spacious. Clean and the beds are comfortable.
Cons: Hotel is a bit old, almost no air conditioning at the front desk. You can smell the scent of "old" when you enter the building mixing with the smell of food coming from the establishments inside the building. Towels are dirty white. No refills of water
Royal Orchid Guam Hotel - Tamuning
Rated no. 12
6,8
Good 6,8
Based on 920 reviews
Details
Reviews
R1 499

Beach
9,4
Bar
9,2
Location
8,4
Service
7,6
Breakfast
7,3
Overall 6,7 Good
Based on 1 207 reviews
Beach
9,4
Bar
9,2
Location
8,4
Service
7,6
Breakfast
7,3
Beach
9,0
Location
8,2
Service
7,5
Value
7,0
Comfort
3,4
Beach
9,5
Location
8,5
Value
7,8
Service
7,8
Comfort
4,0
Service
7,6
Comfort
3,5
Room
2,5
Room
3,0

Excellent 10,0
Pros: Everything
Cons: The room is good and the staff is nice.
Okay 5,8
Pros: The price was good and the bed was big.
Cons: Room needs a little upgrade. It had a musky smell and carpet was dirty. The wifi sucked. Too slow
Good 7,5
Cons: Needs a little updating
Okay 5,0
Pros: Swwing pool
Cons: no telephone, no hpt pot, hair dyer was out of work
Okay 5,8
Pros: The staff was very friendly and accommodating, the pool was nice, but small. The hotel is right on the beach.
Cons: The hotel rooms themselves were in very poor condition. Room's tube TV was broken (but they replaced it) there was no phone, only one lamp for lighting, no hair dryer, refrigerator, no coffee maker. They also didn't even provide coffee in the lobby which was not air conditioned.
Excellent 9,2
Pros: The view from the pool is the best.
Cons: The moldy smell. not healthy
Good 7,9
Pros: I liked how it was very quiet and convenient for me to just walk to the nearest restaurant.
Good 6,0
Pros: Beautiful pool and hot tub with a great view. Pool cleanliness not yhe best.
Cons: King size bed i think was two twin beds put together. Common areas were nice enough, but the rooms need updating. My room had a do it yourself paint job on the furnature with a CRT 15" television. Additionally all the ice machines were out of service. Guess you get what you pay for with a cheap waterfront room. Generally tolerable.
Okay 4,2
Pros: View of bay. Pool and location.
Cons: Everything else. Facility and room were old and not clean. Way over priced for what it offers.
Mediocre 3,3
Pros: Nothing
Cons: Everything. The rooms didn't have the facilities listed. The whole place was old and dirty.
Okay 5,8
Pros: The room was cold
Cons: The restroom had foul odor and roaches and there were no towels.
Okay 4,2
Cons: Better bath towels. Cleaner bed sheets without pieces of red rice crumbs.
Hotel Santa Fe Guam - Tamuning
Rated no. 13
6,7
Good 6,7
Based on 1 207 reviews
Details
Reviews
R1 150

Value
10,0
Service
9,7
Comfort
7,4
Location
6,3
Amenities
5,7
Overall 6,4 Good
Based on 142 reviews
Value
10,0
Service
9,7
Comfort
7,4
Location
6,3
Amenities
5,7

Good 6,7
Pros: Cheap
Cons: Cheap. Rooms smell of mold, they have to open the windows/doors and air them out when you check out. No elevator! Worst TV & reception I’ve seen in a hotel. I burned 4 candles in the room to combat the smell.
Excellent 9,2
Pros: Everything was okay... Good price for one night stay..
Cons: Better couches....
Excellent 9,6
Pros: For the price, you really can't beat this. Great location, very helpful staff, great room size. Very close to the airport and they will provide a shuttle service to or from on request. 20 minute walk to the Guam Premiere Outlets if you are looking to shop.
Cons: The rooms definitely have a bit of wear and tear to them as the hotel is a bit old. However, the cleanliness of the room was not a problem. I enjoyed the nostalgia feeling of it, but I think maybe some people won't. Some occasional noise late at night from the outside, but didn't bother me.
Excellent 9,6
Pros: people here are very nice
Cons: Wifi is so poor
Good 6,7
Pros: Finished business early, requested to change checkout, hotel allowed it.
Cons: Internet access.
Okay 4,6
Cons: Old building, no shampoo toothbrush, washcloth. Hot in hallways. No free airport transfer.
Mediocre 2,9
Pros: Nothing.We tried to find a hotel on last minute very late night. That was the only available option on booking.com.Nothing is same as pictures.
Cons: The worst place I’ve ever seen.Dead roaches,very old,moldy,smells very bad which i couldn’t even breath and very dirty.Our taxi driver said that “it’s a hot spot in Guam (in a bad way) and be sure lock the door”.
Good 6,3
Pros: Air conditioning and bed sheets
Cons: WiFi sucked, towels were always dirty and no free shampoo
Mediocre 2,5
Pros: Among the cheapest places to stay on Guam.
Cons: Wi-fi was unusable and room smelled stale. Wi-fi download speeds were 0.07 Mbps (yes, seven hundredths of a Megabit per second) when the Wi-fi would stay on. There is an advertised $10 hotel shuttle. This does not exist. Save yourself a headache and get a room that's $40 more that smells clean, has an included airport shuttle, and has usable Wi-fi.
Mediocre 2,0
Cons: First room reeked of mildew and the second the door wouldn't lock
Tamuning Plaza Hotel - Tamuning
Rated no. 14
6,4
Good 6,4
Based on 142 reviews
Details
Reviews
R1 019

Beach
10,0
Location
9,4
Food
8,0
Service
8,0
Value
7,6
Overall 6,3 Good
Based on 674 reviews
Beach
10,0
Location
9,4
Food
8,0
Service
8,0
Value
7,6
Service
8,3
Value
8,0

Good 6,0
Pros: The value for the area is great since other hotel rooms can cost 150+.
Cons: The room is just that a room. This room is just for sleeping and a quick shower.
Excellent 9,6
Pros: the quiet lounge and arnd the hotel, the space for the rooms and the staffs were awsome
Cons: nothing at all , just hope the broken window get fixed that been there for 6months now.
Mediocre 3,8
Pros: It was very cheap, and the room was good for what we paid for it
Cons: The lift was broken on many occasions. The staff made me feel horrible when I asked for room service, they didn't provide clean towels and toilet paper when asked for, and my mattress had a plastic cover over it which made me sweat profusely through the night. We also got stuck inside the lift for 5 minutes which scared us
Good 6,7
Pros: There was no breakfast, but at least it did have restaurants nearby. I loved my SmartTV in my room, that was the best feature in the hotel. I loved the Staff, they made my stay enjoyable. It wasn't a five star hotel but the customer service was 5 star! Keep up the good work!
Cons: I didn't like how they didn't clean the bathroom floors were and they had no bathroom rugs.
Excellent 8,8
Pros: The beds were comfortable, bathroom was clean (had hot water which I don't always have the joy of using), and had a nice window view. Wireless Internet was very fast. Hotel stay was relatively cheap and has a good location with a nearby bus stop, restaurants, and stores.
Cons: The desk wasn't very big which I needed, tv was old and didn't have many channels, no safe box to use, an old telephone that reminds me of those movies back in the 80s. The Wireless Internet is fast, but you can lose connection somewhat throughout the day. My guess is they don't have a powerful router or network setup throughout the hotel that can handle the number of guests and rooms for each floor despite still having 5 bars connection.
Okay 5,8
Pros: doesn't seem like it..location was good
Good 7,9
Pros: Staff are very friendly and helpful, especially Richard and Maridel. Location is good but parking is kinda terrible.
Cons: The room had a smell when I first checked in and I had to spray freshener until it cleared. The water doesn’t get hot enough.
Good 6,3
Cons: Air leak and floor wet for four days
Good 6,3
Pros: The staff was very nice.
Cons: Poor AC quality. Room was hot.
Good 7,1
Pros: You should offer bed and breakfast
Cons: You dont' have a laundry
Excellent 10,0
Pros: GREAT people clean
Cons: One security guard was poking into my business i caught him 2 times trying to see what i was doing on my phone , very annoying ... Then he prceeded to give me dirty looks , I'm a guest and i dont drink i dont use drugs my apperance is very clean ... His job duty is to protect the guess from the outside not the inside which is me .. Younger kinda fat guy
Pacific Bay Hotel - Tamuning
Rated no. 15
6,3
Good 6,3
Based on 674 reviews
Details
Reviews
R1 092

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