Excellent
8,0
Pros:
Clean and simple
Excellent
10,0
Pros:
we asked for a breakfast pack as we had to leave before breakfast but this was not provided on check out
Cons:
only 1 shuttle had to fo more than one trip as guests were waiting at the airport for a long a time
Mediocre
2,0
Pros:
Very little Large, old and tired Had to change room as first one was just unacceptable
Cons:
Booking.com accepted me for Southern Sun hotel and charged 4 star prices BUT actually booked us into Garden Court hotel very poor standard Not at all impressed
Excellent
8,0
Pros:
The friendly and helpful staff
Excellent
10,0
Pros:
The breakfast was heavy and fantastic. I enjoyed the dinner and the services too
Cons:
I think everything was good and you accommodated me well
Mediocre
3,0
Pros:
We left the in time
Cons:
The staff could be more helpful and more professional. We check in at 14h00 and went out for the afternoon, i ask the lady at the counter for a additional towel and a full roll of toilet paper because there was only on towel and a half roll of toilet paper. Coming back it was not done and i had to ask again. When we check in i was told that breakfast will be at 7h00 am i told her that we will check out at 4h30am and we will not be having breakfast we where offed a take a way breakfast at 4h30am, i reminded them twice of the take a way breakfast and when we checked out they did not know about it. Nobody told us about the parking arrangements and how it works and the security guard/ gate attended still ask me for a tip
Okay
4,0
Pros:
Nothing went well. My booking not confirmed or transferred as verified by phone call Room shower in the bath not what I was shown when original booking done
Cons:
Breakfast was disappointing Bed was good but shower bath combo dissapointing
Good
7,0
Pros:
Staff very friendly and helpful. Shuttle driver great service.
Cons:
Room needs a thorough clean. Carpets need to be washed. Airconditioner need an upgrade
Mediocre
3,0
Pros:
Location, late night check is available
Cons:
We were moved to the Garden Court OR Tambo, the air-conditioning was extremely noisy (it felt we were sleeping next to a truck stop) the room is old, shower is in the bath and utilizes a shower curtain which feels most unhygienic. The mixer from bath to shower did not work correctly therefore pressure was not good. We were given one towel and had to call housekeeping for another which was brought to us by a very sulky staff member. One pillow each, one was very old and flat. Will not stay again.
Good
6,5
Cons:
One can not check out and subsequently have breakfast. And, of corse, when I got through with breakfast the check out line had a half dozen people in it and when I tried to check out earlier I was the only one in line. Will not stay at this property again.
Excellent
9,7
Pros:
We had a stopover in Johannesburg before connecting another flight to Zimbabwe. This hotel was so convenient, the staff courteous, and room comfortable.
Mediocre
2,8
Pros:
Proximity to airport
Cons:
Window locks were broken. Bathroom was dirty - hair in shower, trash had not been taken out. Felt extremely unsafe. Would not recommend this place to anyone
Excellent
9,7
Very good, safe abs comfortable stay.
Excellent
9,4
We (my son and I) were flying back from Kenya on the KQ 'midnight flight' and needed a stopover in JHB before flying on to PE in the morning. I chose the Southern Sun because of it's proximity to the airport. When I booked I thought that it was directly connected to the terminal building and that we could simply step out of 'arrivals' and into the hotel foyer. However, when we arrived at OR Tambo (just after midnight) we found that not to be the case and we were told we needed to take a taxi as, although the hotel was not far it was not safe to walk there at that time of night and the shuttle buses had probably stopped for the night. I was rather dismayed at this... We took a chance and walked through to where the shuttles leave from and found the Southern Sun shuttle bus ready to take us, complete with friendly and courteous driver! Checking in was quick and easy. The room was very good and the beds were very comfortable. My one regret was that we had to leave early to get our flight to PE so we could not take full advantage of the breakfast on offer! The shuttle took us back to the terminal in good time and my earlier worries about having to rely on someone else to get us to the airport were unfounded.
Excellent
9,7
Was a great layover hotel with top facilities and service. The dining was great to boot and the beds very comfortable.
Mediocre
2,0
Pros:
The bar/restaurant was njce
Cons:
They couldn't find my reservation so despite showing them a confirmation and proof of payment they made me wait in lounge for hours. They made no effort to call their booking partner to find it despite the fact that I had a flight in less than 8 hours and there were several people there. When I asked to speak to the manager she just came out and yelled at us. Lobby looked nice but the rooms were not. I'd stay away from this place. We only booked because of proximity to airport but seeing as how it took several hours to check in I can't even suggest location as a positive.