Pick-up location | Walled Lake |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
6 locations in Walled Lake
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Reviews
4,8 Mediocre
Aug 2020
Pros:
Staff was friendly.Cons:
There were some electrical issues wrong with the jeep that I rented which caused me to be unable to charge my phone on a camping trip. It turned out to be a bit of an issue. I guess that's what I get for upgrading.9,6 Wonderful
Sep 2019
Pros:
Staff very friendly and helpful, quick and uncomplicated service9,6 Wonderful
Jul 2019
Pros:
staff made everything easy.. they were so nice10,0 Wonderful
Aug 2016
Pros:
Happy faces and nice behaviorOne location in Walled Lake
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Reviews
4,0 Mediocre
Mar 2021
Pros:
courteous staffCons:
called for emergency help and got disconnected 3x after over an hour on hold. needed to replace the car after a 10 hour ordeal with my wife and I in a tow truck in the opposite direction of our destination taking away 10 hours from my business trip. all due to a faulty steering column that no tech support person could fix. UGH!!! awful and I am 60 years old and this never happened before in leasing cars since I was 25.2,0 Poor
Mar 2021
Pros:
NothingCons:
I reserved a luxury vehicle almost 2 weeks in advance. I followed up with the store multiple times before my arrival to make sure they had something available. I was flying in from Arizona and was renting a car to drive back. The only car they had to offer me was a 4 cyl compact suv. That was not what I reserved. They were rude, unprofessional. I was not happy.2,0 Poor
Sep 2020
Pros:
There was no car for me. All sold out. I could not believe that not body gave me a call at least. Try to reach Kayak and no one to answer. What kind of service is this.Cons:
To provide the car that I was promised.10,0 Wonderful
Jul 2020
Pros:
Mark was super helpful.2,0 Poor
Jul 2017
Pros:
Absolutely nothingCons:
Staff was horrible and the cars seatbelt didn't work and they looked at me like I didn't know how to do the seat belt up. Called the manager eventually worked something out but I'll never use Hertz ever again.10,0 Wonderful
Jul 2017
Pros:
lots of leg room and a comfortable rideCons:
nothingOne location in Walled Lake
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Reviews
10,0 Wonderful
Mar 2021
Pros:
friendliness of staff, easy pickup and drop offCons:
n/a10,0 Wonderful
Jan 2016
Pros:
The person who took care of us was very attentive and nice. We got an upgrade to a very nice car for free.Cons:
Nothing. Everything was fine.2,0 Poor
Dec 2022
10,0 Wonderful
Sep 2021
One location in Walled Lake
One location in Walled Lake
Most popular car type | Compact |
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