|Pick-up location||San Juan del Sur|
Pros:The car was quite new.
Cons:First, the car was not available on the requested time. I didn’t receive any warning or notification, so I had to wait for 3 hours near the branch to get the car. Then, I was told that it was possible to return the vehicle at Managua Airport at 8:30pm. When I had to call Alamo to add a second driver on the way back to Managua, I was told by Alamo employee that nobody would be at that branch on the requested time, that I should return on the following day and pay an extra night. I had a bus leaving from Managua at 6am on the following day, so I had to pay for nothing and leave the car there at 5am. It was my second big issue with Alamo in Nicaragua, apparently they lie about return options to charge you more
Pros:Both Cindy and Diana were extremely friendly and helpful.
Pros:Friendly and professional staff
Pros:The car was good
Cons:The price I was given on Kayak was not right and I was charged 3x
Pros:Staff was friendly and dropped us off where we needed
Cons:All was good
Pros:Central location, free and secure parking at Alamo lot while in town, manager on duty was very fluent in English. Very thorough damage inspection on pick-up.
Cons:Did not realize 3rd party liability was mandatory in Nicaragua. Not a huge issue but brought the price up from advertised on Kayak.
Pros:Reservation was for a pick up at noon. At noon the counter was CLOSED leaving 2 parties careless for the weekend. No number to call. We were stranded, this is unacceptable.
Cons:Reservation was for a pick up at noon. At noon the counter was CLOSED leaving 2 parties careless for the weekend. No number to call. We were stranded, this is unacceptable.
Cons:The car that we thought that we rented was actually smaller than what was described. We requested a bigger vechile once we saw the vechile but Budget did not have anything bigger.
8,0 Very Good
Pros:Could rent for just a day. Car rental reasonable. Agent Friendly.
Cons:Took 2 1/2 hours for them to bring another car. Agent did not speak English so insurance purchase was confusing.