Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Raytown
Filters
Show reviews that mention
Reviews
3,2 Poor
Feb 2018
Cons:
Car wasn’t ready at pickup time. I was on a schedule so I couldn’t wait for it to be cleaned. Car was filthy and reeked of smoke. I didn’t realize smoking was even still allowed in rental cars. Pickup attendant didn’t have a professional appearance what so ever. I didn’t care for the Sears location. Next time I will pickup at the airport as I’ve never had issues there.10,0 Wonderful
Feb 2018
Pros:
The car was great, but the customer service was even better.Cons:
Nothing.10,0 Wonderful
Aug 2022
8,0 Very Good
Jun 2021
Pros:
Drop off was efficient and handled with professionalism.2 locations in Raytown
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Aug 2018
Pros:
Every time I called with what I thought was dumb questions, Megan answered them with a sincerity that made me feel at home. Give that girl a raise and a promotion. She deserves it!Cons:
That Megan isn’t in a higher position.2,0 Poor
Jul 2018
Pros:
NothingCons:
After almost four months reservation they didn’t have my premium SUV and they offered me an upgrade to a very uncomfortable 15 passenger van. After complaining they offered me $ 25.00 discount.2,0 Poor
Mar 2017
Pros:
The price on Kayak!Cons:
The fact that I never got a car. They didn't have any. After waiting in line, they handed me a list of rules on what I needed, but couldn't produce because I was nowhere near home. As a frequent customer in my home town, I asked that my account be looked up so they know my history. They gave no assistance and I was told that since each MO location is franchised, only my home location could help me...except I'm out of town, stranded.....7,6 Good
Jul 2016
Pros:
inside was clean.Cons:
wash on outside of car was horrible.10,0 Wonderful
Jul 2016
Pros:
everything went well10,0 Wonderful
Dec 2021
6 locations in Raytown
Filters
Show reviews that mention
Reviews
2,0 Poor
Jun 2021
Pros:
They cancelled before my arrival with no help or suggestions for a suitable replacementCons:
actually having a car10,0 Wonderful
May 2021
Pros:
Staff was very friendly and helpful...They also got us checked in and out very quickly. The van was very nice and it was worth every penny!!2,0 Poor
Sep 2020
Pros:
RNothing- no cars available2,0 Poor
Aug 2019
Pros:
Nothing! Terrible customer service!!Cons:
They booked me a time after they close for the day so I couldn’t pick up my car. I called the next morning when they opened but they had given my car away the day before. They wouldn’t honor my booking. They charged me double. They would’t “pick us up” (their slogan). Very frustrating!!!9,2 Wonderful
Jul 2019
Pros:
Quick pickup and a free ride to our final destination after we dropped the car off!Cons:
Car was cleaned hastily before we received it, was still pretty dirty.10,0 Wonderful
Oct 2018
Pros:
Very good service, I'm glad they hire good looking women to work here.One location in Raytown
Filters
Show reviews that mention
Reviews
6,0 Okay
Oct 2022
2,0 Poor
Apr 2021
Pros:
They didn’t have my car I request months in advance, not any other comparable car. They lied to us about it. Said it had a flat tire and would take 2 days to fix it. We will NOT be back!Cons:
EVERYTHING! Could have had our car.10,0 Wonderful
Mar 2021
Pros:
Friendly ladies and got a larger vehicle that I had arranged for. Older and a couple of ouchee's on it, but it drove great and had all the goodies.Cons:
Nothing, really. I am a loyal Hertz renter.2,0 Poor
Mar 2021
Pros:
Nothing it was terribleCons:
Start with having a car to rent10,0 Wonderful
Aug 2018
Pros:
Everything went smooth5,2 Fair
Jul 2018
Pros:
They gave me a discount on the rental charges and extra driver expenses that I was told were included in the rental price.Cons:
The car was not ready on time and in order to pick a car up on time I had to upgrade and pay even moreMost popular car type | Mini |
---|