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3 locations in Lisle
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Reviews
5,2 Fair
Dec 2019
Pros:
Staff was friendly and courteous.Cons:
The car was clean, but had a weird smell. The car could of had a fresher smell.10,0 Wonderful
Oct 2019
Pros:
Staff very niceCons:
N/A10,0 Wonderful
Aug 2017
Pros:
Nice vehicle and friendly, helpful service.8,8 Very Good
Dec 2016
Cons:
The drop off was confusing they had gone out to lunch but it was already past the time on the door that they said they'd be back and there was no drop box for the keys. luckily the man there was nice and didn't cause a fuss when i returned the keys later on.6,0 Okay
Sep 2016
Cons:
Vehicle was not cleaned or washed.3,2 Poor
Sep 2016
Pros:
NadaCons:
The office is shabby. Not professional. Not welcoming. I was left alone in the lobby endlessly while the lady who's supposed to provide service was on her cell phone in her office. I just couldn't wait any longer. This was a waste of my time.3 locations in Lisle
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5,6 Fair
Aug 2017
Pros:
They were very friendly.......Cons:
The vehicle was not there on time and 4 hours late. Cussed me to lose my ride and have to Uber to get it. Then change the date we were leaving for vacation and they did nothing to try and make that up at all. No discounts or anything even though it was truly their problem that caused me to have a problem.10,0 Wonderful
Dec 2016
Pros:
Most affordable price to begin with, but then the price lowered twice during the trip without me asking for a discount. Employees issuing and receiving the vehicle were fast and efficient.Cons:
Nothing.10,0 Wonderful
Jun 2022
1,9 Poor
Aug 2021
One location in Lisle
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Reviews
4,0 Mediocre
May 2021
Cons:
Arrived at 2 PM to pick up my car. Tendon claims there were no cars on the lot to come back at 4 PM. Pawn my return there were still no cars and had to wait an additional hour and a half. This way time of 3 1/2 hours is inconsiderate and unacceptable. I chose hurts because of the name and their reputation. It was a complete let down of my expectations andShould have chosen another company! This weekend was my sons graduation from medical school and this certainly affected it negatively2,0 Poor
May 2021
Pros:
Nothing- we never got a car at allCons:
Getting a car2,0 Poor
Apr 2021
Pros:
Free upgradeCons:
Shortened contract, charged me extra, didn't check in car when returned. Charged another day.5,6 Fair
Sep 2020
Cons:
The process of taking pictures of car before renting took longer. Car was not washed. I had to wait for the car to be washed before renting to me.3,6 Poor
Sep 2020
Pros:
The pick up and drop off was simple.Cons:
The staff kept trying to push insurance on us, even though we told them we didn't want it. They told us to bring the car back in the same condition as we got it, but did not document all the scratches and dents that were already on the car. I had to force them to document it so I wouldn't get charged later. Finally, it was evident that the car was not washed, and I had to ask them to wash it for me.4,0 Mediocre
Sep 2020
Pros:
The process was quick and simple, overall.Cons:
The staff kept trying to push insurance on us, even though we told them we didn't want it. They told us to bring the car back in the same condition as we got it, but did not document all the scratches and dents that were already on the car. I had to force them to document it so I wouldn't get charged later. Finally, it was evident that the car was not washed, and I had to ask them to wash it for me.2 locations in Lisle
One location in Lisle
Most popular car type | Mini |
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