Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
Enterprise
6,8
Good
40 reviewsCleanliness
8.4
Comfort
8.4
Pick-up/Drop-off
6.0
Value for money
8.0
5 locations in Lenexa
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Reviews
10,0 Excellent
Apr 2021
Pros:
Quality care and assistanceCons:
more customer service reps to assist the number of customers.10,0 Excellent
Apr 2021
Pros:
YesCons:
Perfect2,0 Mediocre
Oct 2020
Pros:
Not a thing.Cons:
We specifically needed a SUV and that is what we reserved. When we went to pick it up, they did not have one. The clerk told us they accept all reservations whether they have the car or not. This is the second time this has happened with Enterprise. It is the last time we will reserve a car with them.4,0 Okay
Jul 2020
Pros:
Drop off was easy.Cons:
Pick up was disorderly. Car was not clean inside. I even verified they had time to clean it well because it looked like they had just ran it through the carwash. He said yes. When I got home I spent an hour cleaning it because there was trash and obvious smear marks on the windows and such from the previous user. Given that we are in the middle of a pandemic with COVID-19 this was highly disappointing.10,0 Excellent
Jun 2020
Pros:
Check out/in was super fast and the vehicle was fully fueled and ready to go.10,0 Excellent
May 2019
Pros:
Staff was very friendly, service was great.Budget
6,2
Good
24 reviewsCleanliness
5.9
Comfort
6.2
Pick-up/Drop-off
5.9
Value for money
6.2
One location in Lenexa
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10,0 Excellent
Apr 2021
Pros:
Easy check in and out. Open on Sunday even Easter Sunday.10,0 Excellent
Dec 2021
Pros:
Drop off extremely quick and easy9,6 Excellent
Aug 2020
Pros:
Staff was very helpful and easy to work with.Cons:
The vehicle needed to be vacuumed, but was otherwise clean.2,0 Mediocre
Jun 2019
Cons:
I didn’t get a vehicle. There were only two vehicles available and I was only eligible to get a van. I requested a car for gas mileage and a van was not an option. Also, there was only 1 staff member working. Poor management at that location.10,0 Excellent
Jun 2019
Pros:
Very friendly staff, process was very easy, van was really nice and comfortable.9,6 Excellent
Jan 2018
Pros:
I rented through a different Budget location last year, and this year's experience was superior. Great customer service both picking up and returning the vehicle.Cons:
It took me a long time to figure out the technology in the vehicle (the map, the serius radio, the gas gauge, etc.... even the headlights!). This was no fault of the rental car company, of course. It just took me a while to get acclimated. No complaints.Avis
4,9
Okay
7 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
4.9
Value for money
6.0
2 locations in Lenexa
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6,0 Good
Dec 2019
Pros:
Staff wasnt as pleasantCons:
More instructions10,0 Excellent
Jun 2019
Pros:
Ease of getting rentalCons:
It was all good5,6 Okay
Jun 2017
Pros:
When I was finally able to talk with the staff, the process went well.Cons:
I tried three times to get a receipt for my rental. Each time there was only one person for intake and drop off and I was third in line. This person was also taking calls.2,0 Mediocre
Apr 2017
Cons:
spent 650.00 dollars in 2 week period no breaks or deals just rude people and exspensive cars .10,0 Excellent
Dec 2015
Pros:
Everything. Easy. Quick. Car was clean. Staff was knowledgable.Cons:
Nothing.2,0 Mediocre
Dec 2022
7,9 Good
Aug 2021
6,0 Good
Dec 2019
Pros:
Staff wasnt as pleasantCons:
More instructions10,0 Excellent
Jun 2019
Pros:
Ease of getting rentalCons:
It was all good5,6 Okay
Jun 2017
Pros:
When I was finally able to talk with the staff, the process went well.Cons:
I tried three times to get a receipt for my rental. Each time there was only one person for intake and drop off and I was third in line. This person was also taking calls.2,0 Mediocre
Apr 2017
Cons:
spent 650.00 dollars in 2 week period no breaks or deals just rude people and exspensive cars .Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Lenexa
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Reviews
2,8 Mediocre
Jun 2019
Cons:
It would be great if Hertz and Kayak comminicated better so that the needed information was given to the customer when booking online. We ended up having to cancel our Kayak reservation and book directly through Hertz because of this issue which took about an hour to resolve.3,6 Mediocre
Jun 2019
Pros:
They were closed at the time we were told to pick up the vehicle! We had to drive to the airport to get a car.7,6 Good
Dec 2017
Pros:
The associate was very nice. The car was clean and drove well even though it was a little compactCons:
I wish the rental location was open later as I got charged an extra day. I wanted to pick the car up at 7pm and return the next day which would have worked perfectly but the location closed at 6pm. Ugh10,0 Excellent
Nov 2017
Pros:
Counter servicd was exceptional.Cons:
Nothing.5,2 Okay
Jul 2017
Cons:
They tried to charge we twice when I asked to add an additional driver.8,4 Excellent
Jun 2017
Pros:
Vehicle was comfortable and clean. Pickup and drop off fairly easy. Had to add extra days to the Kayak rental as location was closed on Sunday.Cons:
Price Kayak quoted was not actual cost. Rental location was closed on Sunday so ended paying for two additional days.Most popular car type | Mini |
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