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9,6
Wonderful staff and car, just difficult to locate.
Pros: The staff were very helpful with setting up the gps and directing us to a gas station. The car was amazing; gps worked perfectly and the drive was very comfortable. Good value for money. Picking up and dropping off was easy.
Cons: We struggled to find the car rental location. It was different to what was on the confirmation email. Had to ask a taxi driver to call them and ask where they were.
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6,0
Rental Facility NOT in Jeonju
Pros: The car was fine.
Cons: We rented a car in Jeonju, South Korea, but, the location was not in Jeonju - it was in the city of Gusan, over an hour long bus ride away. This was false advertising. Further, there were two facilities in Jeonju, but, we were assigned to the one in Gusan despite our reservation saying that the address was in Jeonju. This is like my being told that I am renting a car in Washington, DC, but, in reality, the office is in Baltimore. We had to spend several hours and money on bus tickets to Gusan and taxi rides from the Gusan bus station. Not happy.
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