| Pick-up location | Everett |
|---|---|
| Hire locations | 11 |
| Airport locations | 6 |
Cons: Usually rent with enterprise because they pick you up/drop you off but were closed because it was labor day. Would rent at Avis more often if they offered this service
Pros: Friendly staff, easy pick-up & drop-off, price was very reasonable for a week-long rental.
Cons: Service was great. The facility was a bit rudimentary, but not a huge deal.
Pros: Very friendly staff and quick pick up and drop off.
Cons: Have cars right at airport.
Pros: Great car. helpful counter agent. easy return.
Cons: car was covered in ice and snow when I went out to get it. nobody around, so I spent ten mins de-icing with a scraper.
Pros: Great car, ran well, no issues.
Cons: The seats were inundated with a previous occupant’s body odor, so much so that I had to change shirts twice during the trip. It was faintly masked by some kind of air freshener when I first picked up the car, but moments later, and for the remainder of drive, it was disgusting. Further, and more troubling, is that someone was aware of it, tried to (fe)breeze it away, making it my problem.
Cons: The local agency didn't have a key drop. I had to take off work to bring back the car during working hours.
Pros: Friendly staff, easy pick-up & drop-off, price was very reasonable for a week-long rental.
Cons: Service was great. The facility was a bit rudimentary, but not a huge deal.
Pros: Very friendly staff and quick pick up and drop off.
Cons: Have cars right at airport.
Pros: Great car. helpful counter agent. easy return.
Cons: car was covered in ice and snow when I went out to get it. nobody around, so I spent ten mins de-icing with a scraper.
Cons: Usually rent with enterprise because they pick you up/drop you off but were closed because it was labor day. Would rent at Avis more often if they offered this service
Pros: Great car, ran well, no issues.
Cons: The seats were inundated with a previous occupant’s body odor, so much so that I had to change shirts twice during the trip. It was faintly masked by some kind of air freshener when I first picked up the car, but moments later, and for the remainder of drive, it was disgusting. Further, and more troubling, is that someone was aware of it, tried to (fe)breeze it away, making it my problem.
Pros: Staff was friendly but pickup was very slow because car was not already clean and ready.
Cons: Slow pickup.
Pros: Absolutely nothing. Staff (the ONE guy that was there, named Dan, at the downtown Everett location, was verbally abusive to me, then told me to leave and refused to rent me a vehicle. That was on June 20. On June 24, despite being REFUSED SERVICE, Hertz took $375.33 out of my account anyway. Weird.
Cons: Evidently Dan is not only abusive, but a liar, and reported that he gave me a vehicle, even though he did not. I’ve tried twice to call, but no humans are available at customer service. I will never rent from Hertz, or purchase a rental from ANY third party again.
Cons: I reserved a compact car and was given a full sized king cab pickup truck. Hertz said I could exchange it the next day (a total inconvenience) for a compact car. When I returned all they had was a Toyota 4Runner SUV that wasn’t very clean and had an empty fuel tank. Avery frustrating experience.
Pros: Staff were appropriately friendly and professional.
Cons: The location downtown is not very convenient to the airport. It is about 20-25 minutes away. The Hertz people do not have a shuttle (yet) so they called us a LYFT and paid for it. The airport has only been open as a public airport for ~1.5 months, so the rental car systems are not quite in place.
Pros: This was literally the worst experience of my life. Starting with the staff not being friendly at all and providing 0 customer services. The plastic under the tire near the passenger seat completely came off less than half away to our destination.We spent a total of 2 hours of waiting for tow truck.
Cons: Better customer services, and reliable vehicles . In additional to all of our troubles, it looks like we're charged for towing . Unbelievable.
Pros: Price was competitive.
Cons: If you fly into Everett Airport (Paine Field), they do not have a shuttle service to pick you up at the airport. While they did offer to have a Lift driver take me to the Hertz office in Everett, it is about a 15-minute drive away. If you are returning before they are open, good luck!
Cons: I think the office staff could use help....they are excellent, but just need more support....
Don't allow users to book a rental car if none are available
Cons: No cars were available at the specified pick up location
Keep away
Pros: Nothing
Cons: All, didnt give me the car
Cons: nothing - everything was great
Pros: Nothing
Cons: Hertz called the morning of our trip to tell me I needed to pick up the car an hour prior to scheduled pick up. When I informed them this was not possible, they attempted to rebook, at a fee difference of 400.00. They were unwilling to help move the reservation without charging extra fees and ultimately I ended up canceling after nearly an hour on the phone with no solution. I will not be booking through Hertz again. Poor customer service all around.
Cons: There was no car
Pros: Staff were appropriately friendly and professional.
Cons: The location downtown is not very convenient to the airport. It is about 20-25 minutes away. The Hertz people do not have a shuttle (yet) so they called us a LYFT and paid for it. The airport has only been open as a public airport for ~1.5 months, so the rental car systems are not quite in place.
Cons: I think the office staff could use help....they are excellent, but just need more support....
Pros: Absolutely nothing. Staff (the ONE guy that was there, named Dan, at the downtown Everett location, was verbally abusive to me, then told me to leave and refused to rent me a vehicle. That was on June 20. On June 24, despite being REFUSED SERVICE, Hertz took $375.33 out of my account anyway. Weird.
Cons: Evidently Dan is not only abusive, but a liar, and reported that he gave me a vehicle, even though he did not. I’ve tried twice to call, but no humans are available at customer service. I will never rent from Hertz, or purchase a rental from ANY third party again.
Cons: I reserved a compact car and was given a full sized king cab pickup truck. Hertz said I could exchange it the next day (a total inconvenience) for a compact car. When I returned all they had was a Toyota 4Runner SUV that wasn’t very clean and had an empty fuel tank. Avery frustrating experience.
Pros: This was literally the worst experience of my life. Starting with the staff not being friendly at all and providing 0 customer services. The plastic under the tire near the passenger seat completely came off less than half away to our destination.We spent a total of 2 hours of waiting for tow truck.
Cons: Better customer services, and reliable vehicles . In additional to all of our troubles, it looks like we're charged for towing . Unbelievable.
Pros: Price was competitive.
Cons: If you fly into Everett Airport (Paine Field), they do not have a shuttle service to pick you up at the airport. While they did offer to have a Lift driver take me to the Hertz office in Everett, it is about a 15-minute drive away. If you are returning before they are open, good luck!
Don't allow users to book a rental car if none are available
Cons: No cars were available at the specified pick up location
Keep away
Pros: Nothing
Cons: All, didnt give me the car
Pros: Nothing
Cons: Hertz called the morning of our trip to tell me I needed to pick up the car an hour prior to scheduled pick up. When I informed them this was not possible, they attempted to rebook, at a fee difference of 400.00. They were unwilling to help move the reservation without charging extra fees and ultimately I ended up canceling after nearly an hour on the phone with no solution. I will not be booking through Hertz again. Poor customer service all around.
Cons: There was no car
Pros: Pick up service was great
But car was little dirty
the tire pressure kept deflating too
Pros: I got the Chevy Malibu full size four-door great car great gas mileage 35 Plus very comfortable could Runner. We drove over 1,300 miles that week zero complaints
Pros: Price per day was by far the best feature of this deal
Cons: The car smelled like it just had four dude hitting the bong moments before I got in it. The dashboard was covered in was pet hair
Excellent
Pros: it new car n it working very well
Cons: I like everything
Cons: Overcharged at drop off.
Pros: Friendly, helpful staff.
Pros: the staff was very helpful & friendly. Both pick up & drop off were very quick & easy.
Cons: All was good
Pros: Friendly staff very helpful and quick
Pros: Easy pick up and drop off, easy to get to/from the terminal.
Cons: The prices in the area were expensive compared to the east coast prices I’m used to.
Pros: Pick up/drop off super easy. Car was perfect for my needs.
Pros: Staff was friendly and quite helpful. They arranged my preferred car at a very good rate. The car itself, a 2019 Lincoln Navigator, was awesome. Very roomy, quiet, comfortable and powerful. It was the perfect vehicle for a long vacation with four people and loads of luggage. Good mileage too.
Cons: Zero complaints.
Pros: Efficient staff.
Pros: Friendly and helpful lady at the counter.
Cons: I got 3 vehicles that trip. The first two were not ready to be rented. It created a hassle in exchanging vehicles so I advise renters not to take vehicles at Enterprise that haven't been detailed or are not working properly. It put me in an uncomfortable position when switching vehicles.
Pros: Very friendly and helpful staff and management at the Enterprise Everett location near Paine Field Airport. It was a pleasure to be there and the professionalism and customer service that I received from Lauren and other members of her team were exceptional. Thank you, Enterprise (and KAYAK!).
Pros: The staff was friendly and easy work with..
Pros: Prompt service, deop-off took minutes and I was on my way. Friendly service.
Everett rental location
Pros: The car we rented was a Kia Soul, which we liked, even though its condition was less then great.
Cons: I will not be using this location again. The staff was rude!
WQe had to present mail to proof our address and answer very personal questions and give out phone numbers of 3 contacts not going with us, what a joke! They also tried to force the issue with purchasing additional insurance, that would have cost over $100 more.
The car was dirty inside (dandruff from the past renter on the back rest and seat, mud on the seat back, smelled of stale beer)
The outside was dirty and had scuff marks all over. The excuse was that 'we don't have the proper equipment for cleaning, only a quick vacuum'
I have never had that with other locations before.
Pros: Friendly, helpful staff.
Pros: the staff was very helpful & friendly. Both pick up & drop off were very quick & easy.
Cons: All was good
Pros: Friendly staff very helpful and quick
Pros: Easy pick up and drop off, easy to get to/from the terminal.
Cons: The prices in the area were expensive compared to the east coast prices I’m used to.
Pros: Pick up/drop off super easy. Car was perfect for my needs.
Pros: Staff was friendly and quite helpful. They arranged my preferred car at a very good rate. The car itself, a 2019 Lincoln Navigator, was awesome. Very roomy, quiet, comfortable and powerful. It was the perfect vehicle for a long vacation with four people and loads of luggage. Good mileage too.
Cons: Zero complaints.
Pros: Efficient staff.
Pros: Very friendly and helpful staff and management at the Enterprise Everett location near Paine Field Airport. It was a pleasure to be there and the professionalism and customer service that I received from Lauren and other members of her team were exceptional. Thank you, Enterprise (and KAYAK!).
Pros: Prompt service, deop-off took minutes and I was on my way. Friendly service.
Pros: Friendly and helpful lady at the counter.
Cons: I got 3 vehicles that trip. The first two were not ready to be rented. It created a hassle in exchanging vehicles so I advise renters not to take vehicles at Enterprise that haven't been detailed or are not working properly. It put me in an uncomfortable position when switching vehicles.
Pros: The staff was friendly and easy work with..
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Everett are Alamo (8,7, 6472 reviews), National (8,2, 3833 reviews), and Avis (7,6, 2253 reviews).
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