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3 locations in Everett
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10,0 Wonderful
Aug 2020
Cons:
When I booked the car over the phone, the sales agent told me I’d get a discount if I showed them my State Farm card when we picked up the vehicle. However, that discount was not honored.9,6 Wonderful
Jul 2020
Pros:
Quick and easy10,0 Wonderful
Sep 2019
Pros:
Friendly, helpful staff.10,0 Wonderful
Aug 2019
Pros:
the staff was very helpful & friendly. Both pick up & drop off were very quick & easy.Cons:
All was good10,0 Wonderful
Aug 2019
Pros:
Friendly staff very helpful and quick9,2 Wonderful
Aug 2019
Pros:
Easy pick up and drop off, easy to get to/from the terminal.Cons:
The prices in the area were expensive compared to the east coast prices I’m used to.One location in Everett
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5,6 Fair
Jul 2020
Pros:
Gave me a bigger car than I reserved. I was happy with the extra space.Cons:
I was late to my pickup and they called me telling me that my suv was ‘first come first serve basis’ that there was someone in the lobby needing an suv. So if you didn’t have enough cars available then why allow us to rent that specific vehicle size? It’s called a reservation for a reason. I paid for that size to be reserved for me.9,2 Wonderful
Jul 2019
Pros:
Staff was friendly but pickup was very slow because car was not already clean and ready.Cons:
Slow pickup.2,0 Poor
Jun 2019
Pros:
Absolutely nothing. Staff (the ONE guy that was there, named Dan, at the downtown Everett location, was verbally abusive to me, then told me to leave and refused to rent me a vehicle. That was on June 20. On June 24, despite being REFUSED SERVICE, Hertz took $375.33 out of my account anyway. Weird.Cons:
Evidently Dan is not only abusive, but a liar, and reported that he gave me a vehicle, even though he did not. I’ve tried twice to call, but no humans are available at customer service. I will never rent from Hertz, or purchase a rental from ANY third party again.4,4 Mediocre
Jun 2019
Cons:
I reserved a compact car and was given a full sized king cab pickup truck. Hertz said I could exchange it the next day (a total inconvenience) for a compact car. When I returned all they had was a Toyota 4Runner SUV that wasn’t very clean and had an empty fuel tank. Avery frustrating experience.7,6 Good
May 2019
Pros:
Staff were appropriately friendly and professional.Cons:
The location downtown is not very convenient to the airport. It is about 20-25 minutes away. The Hertz people do not have a shuttle (yet) so they called us a LYFT and paid for it. The airport has only been open as a public airport for ~1.5 months, so the rental car systems are not quite in place.2,0 Poor
Apr 2019
Pros:
This was literally the worst experience of my life. Starting with the staff not being friendly at all and providing 0 customer services. The plastic under the tire near the passenger seat completely came off less than half away to our destination.We spent a total of 2 hours of waiting for tow truck.Cons:
Better customer services, and reliable vehicles . In additional to all of our troubles, it looks like we're charged for towing . Unbelievable.One location in Everett
One location in Everett
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6,0 Okay
Oct 2022
8,0 Very Good
Sep 2019
Cons:
Usually rent with enterprise because they pick you up/drop you off but were closed because it was labor day. Would rent at Avis more often if they offered this service10,0 Wonderful
Jul 2019
Pros:
Friendly staff, easy pick-up & drop-off, price was very reasonable for a week-long rental.9,6 Wonderful
Jun 2019
Cons:
Service was great. The facility was a bit rudimentary, but not a huge deal.10,0 Wonderful
Apr 2019
Pros:
Very friendly staff and quick pick up and drop off.Cons:
Have cars right at airport.9,2 Wonderful
Jan 2019
Pros:
Great car. helpful counter agent. easy return.Cons:
car was covered in ice and snow when I went out to get it. nobody around, so I spent ten mins de-icing with a scraper.One location in Everett
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4,0 Mediocre
Oct 2022
10,0 Wonderful
May 2021
Pros:
The agent at pick up was the most efficient ever worked with. He checked in 3-4 customers in less than 10 minutes. Usually the paper work and upsells are cumbersome when you just want to get on the road.Cons:
Did not get a receipt which was supposed to be emailed.9,6 Wonderful
Sep 2020
Pros:
Easy check-in & check-out.6,8 Okay
Jun 2019
Pros:
Pick up service was great But car was little dirty the tire pressure kept deflating too10,0 Wonderful
Jul 2018
Pros:
I got the Chevy Malibu full size four-door great car great gas mileage 35 Plus very comfortable could Runner. We drove over 1,300 miles that week zero complaints6,0 Okay
Oct 2017
Pros:
Price per day was by far the best feature of this dealCons:
The car smelled like it just had four dude hitting the bong moments before I got in it. The dashboard was covered in was pet hairOne location in Everett
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2,0 Poor
Aug 2020
Pros:
Nothing!Cons:
Everett office was closed after the booking was made and National refused to honor the reservation at nearby rental locations. National never notified me of the closure and I only found out when I tried to call the office. A new booking with a different agency had to be made on short notice at thrice the cost. Extremely bad customer service!2,0 Poor
Dec 2020
Cons:
I didn’t even get the car! I called and requested it for the airport and it was in a different city putting me and my 5 travelers in an extremely bad position and work no vehicleOne location in Everett
One location in Everett
One location in Everett
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