Burlingame car hire

Burlingame car hire

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Burlingame, CA, United States
Nov 4 — Nov 11
Same drop-off
Burlingame, CA, United States
Thu 4/11
Thu 11/11
Driver's age:

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Burlingame car hire information

Pick-up locationBurlingame
Hire locations9
Airport locations4

Burlingame car hire reviews and directory

Rated no. 1
Airport Van
Best rated
7 Good (36 reviews)
1 location in Burlingame
Airport Van
Locations in Burlingame
  • 7.5
  • 7.1
  • 6.8
  • 6.6
  • 6.9
Recent reviews
2.0 MediocreSep 10 2020
The staff was friendlyThis was the worse rental ever, we got charge way too much for 3 days, the Van was shaky and in poor condition don’t rent from this place ever.
5.6 OkaySep 9 2020
Communication. My rental was scheduled for 3pm pickup and I called at 2pm to see if I could pickup early but the lady that answered the phone said no it won’t be ready until 3pm. I get there at 3pm and she’s tells me she don’t have a van available for me and that she might have 1 the next day. Other company’s try and figure that stuff out before the pickup. Also they call if they think they might have a problem not wait til the costumer gets there and then tell them they have to Van available. And then I had to ask if I can get the minivan at least cause it’s there. They when we said we called at 2pm to confirm and talked to her she said No that wasn't me not sure who it was you spoke to.
2.4 MediocreSep 1 2020
Nothing - the van that was given to us was very old and had a mechanical issue ( Engine shakes and driving wheel shakes on turns) the car started showing this issue 2 hours into our drive to tahoe. I called the office and inquired if I can go to the nearest rental and swap vans for the safety of my family. The customer service was very unprofessional and couldn't find me any solution other than dropping the van at a different location without getting a new van and in top of all of that getting charged $100 for dropping the van at a different location.Please don't ever get a van from there. It's for your and your family's safety.
2.0 MediocreAug 26 2020
They did not have correct van when we arrived, charged 300 more, and van we did get smelled like urine. We will never use them again!
2.8 MediocreAug 21 2020
There was no USB charging port in the minivan. We got it basically with no gas and they wouldn’t give us any gas credit as we returned it with more gas. When I dropped it off, there was no return airport shuttle and I had to take a Lyft which took a long time. DEFINITELY spend a couple extra bucks and use the main rental companies.
8.0 ExcellentJun 27 2020
Staff seemed to not trust you right away even after all documentation was given and true.The vehicle selection would have been nice
4.0 OkayMay 27 2020
The van worked as expected, pickup was easy.No one was at the site at the time I was supposed to drop of the van. There was someone at the back of the building cleaning vans and he said his boss told him if I customer came in he could take the keys. He also told me it would be able 30 min before someone came back. I couldn’t wait 30 min, so I left the keys with him. I also called and left a message to the number provided saying I was dropping the van off. A day later I received a receipt for that was $110 more than what I was quoted for the vehicle. I was charged extra for cleaning despite the fact that I vacuumed the van before bringing it back it. I’ve tried calling several times and left messages to despite the charge and not one ever answers and no has has called me back. I would definitely not recommend this company for rentals.
9.2 ExcellentMar 19 2020
Read alot of the reviews and was hesitant to rent from here, however had a surprisingly fantastic experience. The young lady at the counter was phenomenal in walking me through the rental process and did not make me feel unwelcome after I kept asking questions. The young lady was generous enough to loan me a stool to help with my mother to get in/out of the car at no charge. Additionally there was a fine young gentlemen upon returning the vehicle who was kind enough to drop me back to the airport terminal, he was a pleasure to speak with.Upon arriving at their designated spot for shuttle pickup after disembarking from the air train, I attempted to call the rental company from the provided shuttle phone to no avail. I had to call three times in order to get someone on the phone, but once I did they were extremely nice in arranging pickup.
4.4 OkayNov 30 2019
Car was cleanI scheduled a 9 AM pickup, but didn't drive away until 11 AM. The office was way under staffed for the volume that day. On the shuttle back to the airport after drop off, the driver was pulled over for running a flashing red light.
2.0 MediocreSep 13 2019
Terrible pick-up. I should've wait for the car for 3 hours. They said to me 'No way, Just wait or find other rental'. I ruined my day. I will never use the rental car company and KAYAK.com rental car reservation again. And I also it should be known by everyone who want rent a car in SFO.
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Rated no. 2
State Van Rental
9.1 Excellent (5 reviews)
1 location in Burlingame
State Van Rental
Locations in Burlingame
  • 9.6
  • 9.2
  • 9.2
  • 9.2
  • 8.4
Recent reviews
8.4 ExcellentMay 13 2019
Staff was very friendly and helpful.Closer to airport
10.0 ExcellentJan 20 2019
Rated no. 3
9 Excellent (12 reviews)
2 locations in Burlingame
Locations in Burlingame
  • 8.6
  • 9.3
  • 9.3
  • 8.8
  • 8.6
Recent reviews
10.0 ExcellentDec 10 2020
Everything was about the experience was outstanding. Person who took care of me was very professional and very helpful. She did an outstanding job from getting the vehicle to returning the vehicle.Nothing could have been better. It was so easy to rent a car from Enterprise.
8.0 ExcellentDec 1 2020
Less pressure from sales
7.2 GoodMay 31 2020
Pick up was good. Drop off instructions after hours were not clear.Drop off instructions.
10.0 ExcellentJul 25 2019
All good! Nothing better.
8.0 ExcellentMar 26 2019
Night drop arrangement.All aspects good.
9.6 ExcellentOct 10 2018
Service as promisedLots of seats 15No luggage room
8.8 ExcellentJun 18 2017
van rental for campingVan was plenty big for all our gear.. employee who took the van was very very nice and accomodating. we arrive to return aboiut 1 hour before they opened , he went a head and checked in our van, on his time. very nice. thanks.van was a bit dirty on the inside and especially the windshield. HOrrible rattle noise from the back end? Engine light came on. seats were uncomfortable after about 2 hours of driving. ,making a long trip un pleasant.
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Rated no. 4
7.9 Good (15 reviews)
3 locations in Burlingame
Locations in Burlingame
  • 8.7
  • 7.9
  • 7.5
  • 7.8
  • 7.4
Recent reviews
4.0 OkayJun 16 2021
Car malfunctioned & I was unable to get ahold of someone at Hertz via emergency roadside assistance for 30 min.Difficulty getting a hold of anyone at Hertz shouldn’t be an issue.
5.6 OkayAug 27 2019
The staff was quick but I’m disappointed that I left my rings in the cup holder and when I called an hour later I was told nothing had been left in the car. The rings aren’t even worth a lot of money - they have heavy sentimental value to me.Being able to trust the people who work at Hertz.
5.2 OkayMay 12 2019
The car was running.Hertz scheduled a rental car pick-up time for a time when the location was closed. When my wife checked to confirm the operating hours of the location, Hertz informed her that she would need to pay an additional $115 to change the pick-up location and refused to allow her to speak with a supervisor.
8.0 ExcellentMay 9 2019
The price was amazing, employees were friendly and the return process was quick and easy.Initial process took a while, only 1 person working the desk. I must have arrived at a busy time ... they took those returning cars over me, knowing I was waiting longer ....
10.0 ExcellentNov 8 2018
Everything went as planned. The Hertz location was fantastic. The price I was quoted was honored.
6.4 GoodMar 1 2018
Wait time. Changed office location from pick up to drop. I choose this location because it was close to train but new location where the drop off was added a lot of transportation time.
6.8 GoodDec 14 2017
All was well till I received the billCar was nice clean and fueledPlace was difficult to fined, check in clerk made sure we know how she felt about the place. Then we received the bill, at some point without talking to us we were upgraded we only found out when they added $18.01 to our bill for the upgrade.
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Rated no. 5
NU Car
6.7 Good (18 reviews)
1 location in Burlingame
NU Car
Locations in Burlingame
  • 7.1
  • 6.9
  • 6.7
  • 6.4
  • 6.9
Recent reviews
2.0 MediocreOct 25 2021
Flight was delayed and rental center was closed by the time I actually arrived. Called and am working on getting a refund
3.9 MediocreSep 26 2021
On the return flight it was efficient. The pickup, however, was a joke. I so wish I had gotten this guys name behind the counter. There were 6+ people waiting and two at the counter. I asked if there were others who could help because the two employees were taking their time visiting while we were all standing in line. I say visiting because they were chatting about their nails etc. The pick up from the airport took 30 minutes for anyone to get us and another 30 minutes to get to the pick up location. So standing there watching useless rhetoric wasn’t helping. After I asked if there was someone else that could help, the employees just looked at me and never said a word. Then The man said to me “Avis has a three hour wait at the airport, this is nothing.“ I said that doesn’t excuse not having enough help here. Then another gentleman came up to the counter to work, and the first employee tells the gentleman to slow down and take his time with the next person in line because I had complained, and then they both looked at me. I knew exactly what they said and I told him I did. He just kind of shrugged. The gentleman that we eventually got was very kind and efficient. But the first employee was definitely making sure that he didn’t get us as his client. The whole experience from the airport to the pick up location was awful. We couldn’t call for pickup because the answering machine was full. I won’t do this again.
7.9 GoodSep 9 2021
They should allow customers to use their own toll paying device.
8.0 ExcellentMar 15 2021
The shuttle was cumbersome.
10.0 ExcellentMar 14 2021
The Staff was Very Professional Patient and just overall cool. They Gave me Great Prices when I had to extend my Rental.The Deposit should be Only $200 for any Car or Truck as Long As your Card is on File.
8.0 ExcellentFeb 14 2021
The only downside was waiting 30 minutes for the shuttle to take you off site to office. It added additional time on trip, but overall they were very efficient and friendly.
2.0 MediocreJan 26 2021
Stayed open for regular business hours. Closing at 4 is ridiculous.
10.0 ExcellentJan 24 2021
Staff very friendly and helpful!Everything went well to customers satisfaction.
4.0 OkayDec 28 2020
Friendly staff.I returned the car 2 days early and did not get a partial refund! Also the customer service center representative was awful and not at all friendly.
4.0 OkayNov 3 2020
The staff was helpful, that being said I just received a claim form Las Vegas where I dropped of the car that I had damaged the car many weeks after returning it. I returned it in the same condition as when I rented it. I wouldn't recommend them because they seem to be poorly organized. The audacity to attempt to get me to pay for a windshield is astounding.Again the staff was fine, the returning of the car seemed to be very easy - That being said when returning the car the staff member just asked me to hand over the keys without doing a post vehicle check. If there is in fact damage to the windshield it would have to have happened after I drove it and I can not be held responsible.
Rated no. 6
6 Good (27 reviews)
2 locations in Burlingame
Locations in Burlingame
  • 6.5
  • 6.3
  • 5.9
  • 5.4
  • 5.9
Recent reviews
2.0 MediocreFeb 4 2020
Them having a proper car
2.0 MediocreJan 27 2020
NothingNot having made this booking
2.0 MediocreMar 21 2019
They only had Van's when I requested a SUV 3 weeks in advance. It was very late to get another car on different company. Why ACE didn't communicate me that? Then I lost half of day to get the SUV next day. I'm very disappointed how ACE managed my booking for my family vacation time.
2.0 MediocreFeb 24 2019
They could have had a car for us. Got there and they did not have our car. Gave it to someone else and did not have any more to rent. Had reservations!!!!!!
2.0 MediocreSep 14 2016
NothingWhen we arrived to the facility they didn't have any rentals for us. There were 2 other couples there with the same issue. The guy at the front counter said this is how it is and told us we had to wait. He also said he had no idea how long the wait would be. This has to be the worst experience I've ever had.
6.8 GoodJul 17 2016
Ok....The car gave no issues.The cars are outdated. And high mileage. 60,000+. They charge u $25 extra on top of whatever they decide is the daily amount for the car your renting if you go over a day... so be prepared. It's not the amount u get quoted for the rest of your trip. So if u go over be prepared to get slammed. I got lucky the daily rate was only like 15 to 20 over my rate.. but imagine keeping car extra day and having to pay 100+ for just one day if your rate was $40 a day...
6.8 GoodMay 25 2016
Wow big vanEmployees were very helpfulI rented an 8 person van. It turned out to be a 15 person van with a few benches removed. It was too long for us to use in Mill Valley. We returned it and rented a smaller vehicle. Pick up at SFO did not go well. They rent 15 person vehicles but sent a vehicle that could only pick up 7 people. Ace is off site and takes awhile to get to it. Not a good situation.
6.8 GoodApr 18 2016
Great car at great price, but huge hassle/wait atCar was very clean and comfortable, price was excellent.Took forever to get from airport to pickup, had to call multiple times. When shuttle finally arrived, it didn't have enough seats. Took 45 minutes to pick up car, at least 30 to drop off.
7.6 GoodApr 15 2016
Decent Bang for the Buck$100 less than other rentals. We rented for 4 days. Friendly service. Minivan was clean & new, but entry level model. Side windows did not roll down.Offices were shabby and further from airport than the car rental center, which is already at a remove from terminals. Shuttle arrived quickly, but instructions to call for pickup weren't immediately obvious at time of rental.
10.0 ExcellentApr 3 2016
nice rentalservice vanno alternate drop off locations
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1 location in Burlingame
Locations in Burlingame
Recent reviews
113 travellers who hired a car in Burlingame gave the car agency they used an average rating of 7,1

Car hire locations in or near Burlingame

Good to know

Most popular car type


When to book a car hire in Burlingame

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Burlingame

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Burlingame car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Burlingame.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Burlingame car rental.

Top tips for hiring a car in Burlingame

  • Book your car hire in Burlingame at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Burlingame

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Burlingame are Payless (6,3, 214 reviews), and E-Z Rent-A-Car (6,1, 74 reviews).

  • The average price of fuel in Burlingame is R54,13 per litre over the past 30 days. Filling up a tank of fuel costs between R650 and R866, depending on the car size.

  • Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type in Burlingame.

  • The only car hire company onsite at San Francisco airport is Alamo.

  • The only car hire company that offers shuttle or pick-up services from San Francisco airport to off-airport locations is Alamo.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Full-size car hire in Burlingame costs R481 per day, on average.