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One location in Antioch
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Reviews
2,0 Poor
May 2021
Pros:
Nothing reallyCons:
Price, could have been better, better directions of pick up and drop off location, could have had more engaging service professionals6,0 Okay
May 2021
Pros:
Nice clean carCons:
After pre-paying we got to counter and 600.00 was help as a security deposit! Unbelievable.2,0 Poor
Apr 2021
Cons:
Upon arrival, they did not accept our reservation through Kayak because the person on the reservation was not present. We tried MULTIPLE times to adjust the reservation to reflect the change in driver through kayak. Kayak was never available to do so. Because of kayaks lack of adequate costumer service, Thrifty made us make a different reservation. They charged us an OBSENE price for an average car. I understand Thriftys policy. Our frustration is with kayak and their horrible customer service.2,0 Poor
Mar 2021
Pros:
Car was okCons:
1. Arrived Friday evening. There was a 1 hour wait in line to get a car. Thrifty shares space in the garage with Hertz et al and there was just one man behind the counter. Unbelievably bad service. Waited longer in line than the drive to Clarksville. 2. Upon return, I didn't have time to fuel the car. Knew it would be costly, but it didn't help that they lied on the form and said they had to put 18 gallons in it. The gas level was at half. Do Kia's really have 36 gallon tanks?6,0 Okay
Mar 2021
Pros:
I liked the drop off more than the pick up. The lady acted as if she didn’t want to be there. She was ok nice. Definitely not the worse but just made me feel like I was a burden to her.Cons:
Overall ok I will rent again but wish I could have been more comfortable4,0 Mediocre
Feb 2021
Cons:
Rented me an ice covered car With window washing fluid in it That also froze to the windshield Because it was a cold weather windshield washing fluid And yes the car eventually broke down on the way homeOne location in Antioch
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8,0 Very Good
May 2021
Cons:
The minivan was not as clean as it should have been inside. Obvious surfaces were clean, but the parcel trays and such (it was a minivan) had old chunks of food, crumbs, etc. still there uncleaned. Overall the van was in good condition and comfortable, and was the best value available for what we needed.10,0 Wonderful
May 2021
Pros:
The staff was friendly. We liked the car.Cons:
A little more clear instructions when we returned the car.8,0 Very Good
Mar 2021
Cons:
Line to pickup was over 45 minutes. Needs to be faster6,0 Okay
Mar 2021
Pros:
The gentlemen at the gate leaving the rental parking lot was friendly and welcoming.Cons:
There was a long line to pick up outside, we had a reservation for a specific time. Also, when I book there was the option for economy, compact and “staff choice” for the same price, choose staff choice and got the smallest car available (economy), I would have picked compact if I knew. The wait at the airport was the worse for sure, it was windy and cold. We found out later they had a counter indoors but there was no signage guiding us.8,0 Very Good
Feb 2021
Cons:
I had the dealers choice option. But they were short cars, so then to pay $60 more dollars to get a Jeep Wrangler, but that was the smallest one they had , and it was just the 2 of us. We didn’t need a large suv like suburban or a van.2,0 Poor
Feb 2021
Cons:
The car had mechanical problems and Dollar offered no help or reimbursement2 locations in Antioch
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3,6 Poor
Sep 2018
Pros:
The car itself was niceCons:
Dishonesty of pricing and charges at return5,2 Fair
Sep 2018
Pros:
They made arrangements for driver to take us to another Hertz car rental that had a car available.Cons:
We prepaid for car and were told no car was available at pick up point...offered us a van (not what we wanted) and we had to ask them to call another Hertz office and find a car for us...not very good customer service. Upon returning car much better customer service.2,0 Poor
Aug 2018
Cons:
Did not have a car available. I had to rent a car from the airport and I need a refund.7,6 Good
Jul 2018
Pros:
the folks at the rental facility were very nice and knowledgeableCons:
car stunk and was dirty8,4 Very Good
Jun 2018
Pros:
I needed a couple extra hours to return the car and graciously got it.Cons:
Far walk at Nashville6,8 Okay
May 2018
Pros:
Hertz corporate was able to resolve our issues and get us in a new rental car within an hour.Cons:
Even though I prepaid and reserved a car through Kayak, I received a call 30 minutes prior to our pick-up time from Hertz that there were no vehicles available anywhere in the city of Nashville. The manager then stated that he had been out of vehicles since 2pm the day prior and I was told there was nothing they could do to resolve the situation. Immediately, I called Hertz corporate and they were able to reserve a car at a different airport location only a few minutes away. I am disappointed in the information I was told and the extremely short notice that there were no vehicles available. The manager even went as far to say that there were no vehicles available anywhere in Nashville with any other car rental agencies - this was a complete lie or the manager did not do his due diligence to provide accurate information.One location in Antioch
2 locations in Antioch
One location in Antioch
One location in Antioch
Most popular car type | Mini |
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