Excellent
10,0
Pros:
Catreena in the reception was very helpful and Kind
Good
7,0
Pros:
1. Front Desk staff were very helpful and pleasant to deal with 2. Breakfast was good and met expectations 3. Proximity to the ski-resort with an entrance that only guests could use was obviously the main reason why you stay there
Cons:
1. No milk, tea, cups or coffee making facilities in the room. Almost all four star hotels have this; it is standard. To not have it is cheap 2. It is not that quiet. Staff just let groups of kids run around unsupervised in the hotel. Running up and down the stairs, slamming doors shut constantly. This went on till 11:00pm on one night. You can't refuse guests, I understand this, but it's not a school camp, it's a hotel. 3. Shower curtain has mold at the bottom, looks like it hasn't been washed in a long time. 4. No daily room servicing. They changed the bins but never vacuumed the floor or replenished the water. The rating on this website is generous to say the least. It is a solid 7 to 8 rating. Maybe 8.5 on a good day. No more and definately not 9.4 or 9.5.
Excellent
8,0
Pros:
The best option for families or single traveler who wants to do winter sports.
Excellent
10,0
Pros:
Everything is great m, I supposed to stop over every time I visit samara.
Excellent
10,0
Pros:
Stayed in the cottage, which was quite beautiful and comfy. The staff was friendly and helpful. Liked the quite neighbourhood, great restaurant, local sauna and spa and large rooms.
Cons:
Parking was a bit far from the cottages (4 min walk). We had a heavy luggage, plus the weather was freezing, so it was a bit disappointing, since we were expecting private parking for cottages.
Excellent
10,0
Pros:
Everything is perfect as usual, It's not the first time for me, I usually visit this hotel, the staff are great and breakfast it's rich and tasty, Highly recommended
Cons:
I like everything
Excellent
8,3
Pros:
Great value, room was perfectly fine for the trip, clean and tidy, free fruit, 24 hour reception and breakfast was good. I will be returning on business again soon.
Cons:
Very few staff spoke English as advertised but was not a big issue and Google Translate helped.
Excellent
10,0
Pros:
It’s a great place to stay, My lovely spot in samara, I usually stop over for transit. The staff are great starting from receptionist, Waitresses, doorman’s, we meet the chef for the breakfast she welcomed us with nice smile. I highly recommend this hotel.
Cons:
My stay was short