Singa Lodge - Lion Roars Hotels & Lodge

The great ladies that made up the happenings of the night before.

After reading all the amazing reviews it feels a bit off to give some less good feedback. The room itself was huge and the area looks very nice. Unfortunately we had dinner there as well, but they let the guard do the service and the poor man had no idea... also the diner was not what we would expect (fish was quite dry and the fries were still quite raw), but we did not want to complain because they try hard. But then we were so unlucky that there was a group of guests. They kept us awake from 23.30 until 01.30 talking out loud, putting music on, calling next to our window. We did not want to complain directly, but after some time we really wanted to sleep and we had to call the guard 2 times! The morning after we spoke to the ladies in the hotel, the felt really sorry and informed us that this should not have been the case. They offered us to move to another room and when we came back that afternoon they had put a nice cheese platter in our room as an apology. These ladies really understand well what customer service means and we are happy to also see that side of the hotel that probably most guests have seen! Luckily the second night we slept really well and in the morning the ladies asked again if everything was as we expected. Well done!