Hotels near Al Ain airport

Hotels near Al Ain airport

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Al Ain (AAN) - Al Ain, United Arab Emirates
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Best hotels near Al Ain airport

Cleanliness
8,7
Comfort
8,6
Facilities
6,5
Food
8,5
Location
8,7
Overall 8,5 Excellent
Based on 3 881 reviews
Cleanliness
8,7
Comfort
8,6
Facilities
6,5
Food
8,5
Location
8,7
Cleanliness
7,2
Location
7,2
Overall
7,4
Staff
7,6
Value for money
7,2
Cleanliness
8,8
Comfort
8,7
Location
8,8
Services
8,5
Staff
8,8
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,2
Facilities
3,0
Location
8,2
Overall
6,5
Room quality
3,0
Cleanliness
8,7
Comfort
8,7
Location
8,7
Services
8,5
Staff
8,8
Cleanliness
8,8
Comfort
8,8
Location
8,8
Services
8,6
Staff
8,8
Cleanliness
8,6
Comfort
8,5
Facilities
6,5
Food
8,5
Location
8,6
Cleanliness
8,7
Comfort
8,7
Location
8,8
Services
8,5
Staff
8,8

Excellent 8,0
Pros: That is the pity that the buffet was not available but the restaurant at the top was very good.
Excellent 10,0
Pros: My stay was very comfortable and relaxing. Thanks immensely to the very professional hospitality. The staff were very courteous and supportive. I love the room and the view. Looking forward to my next stay!
Cons: N
Excellent 8,0
Pros: The room is clean and big. The view is good. Near to tourist spot. The staff are nice.
Okay 5,0
Pros: Nothing especial
Cons: I asked about king bed they didn’t replay me even they see me am alone they give me twin bed room, TV not working, bathroom little bet uncomfortable and not valley parking
Good 7,5
Cons: The family room was wide and comfortable. The facilities were good for family and kids. The rooms were clean and the staff were helpful.
Ayla Hotel - Al Ain
Rated no. 1
8,5
Excellent 8,5
Based on 3 881 reviews
Details
Reviews
R1 333

Cleanliness
8,7
Comfort
8,6
Facilities
8,8
Food
7,8
Location
8,5
Overall 8,4 Excellent
Based on 2 516 reviews
Cleanliness
8,7
Comfort
8,6
Facilities
8,8
Food
7,8
Location
8,5
Cleanliness
9,2
Comfort
10,0
Facilities
9,2
Food
8,2
Location
9,3
Cleanliness
8,6
Comfort
8,6
Location
8,6
Services
8,4
Staff
8,6
Cleanliness
8,5
Comfort
8,6
Facilities
7,9
Food
8,5
Location
9,1
Cleanliness
8,6
Comfort
8,7
Location
8,4
Services
8,4
Staff
8,7
Cleanliness
8,9
Comfort
8,8
Facilities
10,0
Location
8,5
Overall
10,0
Cleanliness
8,7
Comfort
8,6
Facilities
9,4
Food
9,1
Location
8,5
Cleanliness
8,5
Comfort
8,4
Location
8,3
Services
8,3
Staff
8,5

Okay 4,0
Pros: Non
Cons: Flexibility
Good 7,0
Pros: Self parking, hili mall connection
Cons: Services and amenities varities, housekeeping, slow elevator, not so good in term of value for Money
Excellent 8,0
Pros: Very friendly and supportive staff
Excellent 10,0
Pros: The rooms were really nice and comfortable the staff were extremely helpful and pleasant
Cons: Nothing
Good 7,0
Cons: we styed in 610 the AC was not working all the time.
Excellent 8,4
Excellent 8,9
Excellent 8,4
Excellent 10,0
Excellent 9,2
Excellent 10,0
Pros: The location was perfect, the room was stunning and the staff were friendly!
Cons: Free wifi only available in the lobby. Wifi in the room is available but comes at a cost of $16 a day!
Hili Rayhaan by Rotana - Al Ain
Rated no. 2
8,4
Excellent 8,4
Based on 2 516 reviews
Details
Reviews
R1 648

Cleanliness
8,1
Comfort
8,2
Facilities
7,8
Food
9,2
Location
8,2
Overall 8,0 Excellent
Based on 3 702 reviews
Cleanliness
8,1
Comfort
8,2
Facilities
7,8
Food
9,2
Location
8,2
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,3
Facilities
9,0
Food
9,7
Location
9,3
Overall
9,4
Cleanliness
8,0
Comfort
8,1
Location
8,2
Services
7,9
Staff
8,4
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Staff
10,0
Cleanliness
8,8
Comfort
8,0
Facilities
8,7
Food
8,7
Location
8,1
Cleanliness
8,3
Comfort
8,3
Location
8,3
Services
8,0
Staff
8,6
Cleanliness
8,3
Comfort
8,4
Facilities
8,0
Location
8,2
Overall
8,0
Cleanliness
8,2
Comfort
8,1
Facilities
5,0
Location
8,1
Overall
5,5
Cleanliness
8,2
Comfort
8,2
Location
8,2
Services
8,0
Staff
8,6

Excellent 10,0
Pros: Starting from the front desk to room service the service was excellent. Hats off to the friendly staff especially to Elena at the front desk and Simon at the restaurant as they went beyond and above to make our stay a memorable one.
Cons: none
Excellent 8,0
Pros: JUNE! Summer and dusty but I am extremely satisfied on how the staffs maintains the cleanliness of sun beds, outdoor chairs and tables and even railings! Reservation officers were very engaging and accommodating. All of the staff ensures that we were taken cared for and that our expectations were met. Special thanks to the lifeguard, Elvira for diving in and retrieving my earring. I’ve been observing her from afar from day 1 and I’ve felt how truly compassionate she is in her job. Ive seen life guards who’d just sit around and known of presence only when whistling warnings. But Elvira, walks around and converse with kids, making sure they are safe and enjoying as well. This gesture is important to me as it shows how attentive she is. Special thank you as well to the waitress, Shela for her patience explaining menus for the day and all the other nuances we may have brought. Kudos also to her marketing skill! Encouraging us to check on all their amenities, promoting how great RD Blu is. She makes so excited to keep on returning! Great conversations, guys!
Cons: Wish the slide was open. Sad to learn that jacuzzi is open only for men as well.
Poor 1,0
Pros: Nothing.
Cons: The location was okay. The room was very mediocre for the price. Noone helped me with my luggage. I had to walk my luggage up 2 flights of stairs WITH A BABY!! The restaurant buffet was okay but not worth the price. Definitely not staying here again. Radisson Blue I expected more especially as a Radisson member. The parking was horrible. The receptiom area is out of a hotel room. It's not a good place to staff. Their main building is closed. I only stayed here because I didn't feel like driving back to Ras al Khaimah after being at the Zoo all day.
Excellent 10,0
Cons: Wasn’t clean properly
Excellent 10,0
Pros: very polite and friendly staff, nice room
Cons: I wish I had more international options for breakfast
Excellent 8,5
Excellent 9,5
Good 7,9
Excellent 8,8
Pros: Their Pool with their Water Slides sold it for the kids. They just wanted to do that. It was amazing. Staff were amazing. Special mention to 1). Diago(Bar staff at the pool) who was just a fabulous guy. Great service. 2). Cruz at the Omelette Station who went out of his way to please the kids 3). Housekeeping Staff Pradip. Kept our place spotless. Great value for money on the food. Located well , you you can get food from out delivered to you too. They have 4 tennis courts that no one used. Good enough Gym for a short stay.
Cons: I know the property is 40 years old and mostly you tend to not realize that when you're staying at the hotel. However, when you walk into the Men's locker, it really smells. they have a Jacuzzi but the stench in there would mostly not let you risk staying in there long enough to even shower, leave alone use the rest of the facility.
Excellent 9,5
Excellent 10,0
Mediocre 3,1
Pros: A run down hotel, smelly rooms, service and staff are very good but that cannot make up for the general bad state the hotel is in
Cons: I checked out a day early and while I knew I would have to pay the full night and was ok with it, they also me pay the surcharge for an upgrade I only took because my room was facing a noisy roundabout. A ricidilous bill for a truly bad hotel
Excellent 10,0
Pros: Kindness of the staff
Good 7,1
Pros: Good pools and work out gym.
Cons: Poor wifi service; slow; no wifi in rooms
Good 6,8
Pros: BEAUTIFUL piano and violin music in the lobby area every night. Very nice. Very nice and friendly staff, and very much enjoyed the gym and the olympic pool for swimming laps. Taxis are always available out front, and the Al Ain mall is very close. Did not like however, that wifi was ONLY available in the lobby. So incredibly inconvenient. Hilton can provide it in the individual rooms, as it IS available...you just have to pay for it. Why though?! Most hotels offer it free in the rooms, but Hilton did not, and the way they advertised their wifi for this hotel is misleading to make one think it would be available in the room for free. Also, the shower curtain was cheap and of poor design, as it did not actually keep water inside the shower (ended up all over the bathroom floor instead), and the hair dryer got overheated fairly quickly and just stopped working. Though the pool was nice, I did go one morning only to find a disturbing number of materials such as cigarette butts, bees, ants, and pigeon feathers floating in the water. Gross.
Good 6,6
Pros: Convenient Location ... MOST HELPFUL and friendly staff! The housekeeping staff and concierge were amazing!
Cons: Rates went up while we were there ... August 30 & 31st were much cheaper than September 1st & 2nd
Radisson Blu Hotel and Resort Al Ain - Al Ain
Rated no. 3
8,0
Excellent 8,0
Based on 3 702 reviews
Details
Reviews
R1 633

Cleanliness
8,2
Comfort
8,1
Facilities
8,6
Food
10,0
Location
8,4
Overall 7,9 Good
Based on 2 002 reviews
Cleanliness
8,2
Comfort
8,1
Facilities
8,6
Food
10,0
Location
8,4
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,6
Location
8,6
Overall
8,6
Staff
9,3
Value for money
8,0
Cleanliness
8,1
Comfort
8,0
Location
8,4
Services
7,9
Staff
8,4
Cleanliness
8,1
Comfort
6,0
Facilities
8,0
Food
10,0
Location
8,1
Cleanliness
8,3
Comfort
8,2
Location
8,4
Overall
3,0
Services
7,9
Cleanliness
8,1
Comfort
8,3
Location
8,5
Services
8,2
Staff
8,6
Cleanliness
8,2
Comfort
8,0
Location
8,4
Services
7,9
Staff
8,2
Cleanliness
8,0
Comfort
7,9
Location
8,2
Services
7,8
Staff
8,2

Excellent 10,0
Pros: 🌹🌹🌹
Cons: I like it everything
Excellent 8,0
Pros: Special thanks to Mr. Ayman, the Duty Manager and reception staff for their kind hospitality and support as usual.
Cons: The food serviced in room is very poor in terms of quality. This was not the case two years back. Hotel Management should do something about this issue.
Excellent 8,0
Pros: swimming pool and friendly staff
Excellent 9,0
Pros: Good staff service
Excellent 10,0
Pros: The pool and the restaurants
Excellent 10,0
Pros: Location is a very nice to stay in hotel and is the near many things
Cons: There are nothing to say unlike
Excellent 8,9
Excellent 10,0
Cons: Not a thing
Al Ain Rotana - Al Ain
Rated no. 4
7,9
Good 7,9
Based on 2 002 reviews
Details
Reviews
R1 934

Cleanliness
7,7
Comfort
7,8
Facilities
8,8
Food
9,4
Location
8,1
Overall 7,7 Good
Based on 3 894 reviews
Cleanliness
7,7
Comfort
7,8
Facilities
8,8
Food
9,4
Location
8,1
Cleanliness
7,8
Facilities
8,3
Food
9,0
Location
8,9
Overall
8,5
Cleanliness
7,6
Comfort
7,7
Location
8,1
Services
7,6
Staff
8,1
Cleanliness
9,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
7,0
Cleanliness
7,9
Comfort
7,9
Location
8,2
Services
7,8
Staff
8,3
Cleanliness
7,8
Comfort
8,1
Location
8,2
Services
7,8
Staff
8,2
Cleanliness
7,7
Comfort
7,8
Facilities
10,0
Food
10,0
Location
8,1
Cleanliness
7,7
Comfort
7,7
Location
8,0
Services
7,5
Staff
8,1

Excellent 8,0
Pros: There is a big Olympic pool there and a table tennis as well. It was not crowded at all. The villa was spacious and the staff was friendly. The property follows all the COVID-19 rules and regulations.
Cons: The resort seems to be quite an old one.
Excellent 10,0
Pros: villas, pools, quietness.
Cons: everything was great
Good 7,9
Pros: Our room was upgraded, we are so lucky. My niece celebrated her birthday in the Hotel. It was so nice the view, the reception and the people in the Hotel is always ready to assist. Thank you we had a great Staycation in Danat Al Ain Resort!
Cons: Complementary water is only 6 pieces only 3 each room then after we have to pay 😁
Excellent 8,3
Pros: Very kind staff , Food variety in both breakfast and Dinner were excellent and swimming pools are very nice
Cons: Furniture , carpets needs changing and Toilets are outdated needs also complete changing
Excellent 10,0
Excellent 8,8
Pros: the breakfast was expensive
Cons: the breakfast was expensive
Excellent 10,0
Excellent 10,0
Excellent 8,2
Pros: This is the second time for me in this hotel & I really enjoyed staying there. Very good staff.
Cons: Waiting some time to bring the bag.
Excellent 10,0
Excellent 9,1
Danat Al Ain Resort - Al Ain
Rated no. 5
7,7
Good 7,7
Based on 3 894 reviews
Details
Reviews
R1 963

Cleanliness
7,7
Comfort
7,8
Facilities
9,2
Food
9,0
Location
8,9
Overall 7,6 Good
Based on 4 238 reviews
Cleanliness
7,7
Comfort
7,8
Facilities
9,2
Food
9,0
Location
8,9
Cleanliness
10,0
Comfort
8,0
Facilities
10,0
Location
10,0
Staff
10,0
Cleanliness
8,3
Comfort
10,0
Facilities
9,3
Food
9,1
Location
9,1
Cleanliness
7,7
Comfort
7,7
Location
8,9
Services
7,5
Staff
7,8
Cleanliness
9,4
Comfort
10,0
Facilities
9,0
Food
9,0
Location
9,1
Cleanliness
7,8
Comfort
7,8
Location
9,0
Overall
8,6
Services
7,4
Cleanliness
7,8
Comfort
7,9
Location
8,9
Services
7,5
Staff
8,1
Cleanliness
7,9
Comfort
8,1
Location
8,7
Overall
5,0
Room quality
8,5
Cleanliness
8,0
Comfort
8,2
Location
8,7
Services
7,7
Staff
8,0

Excellent 9,0
Pros: The location. Its nice. Hoping they could maintain the facilities well. Breakfast also is good.
Cons: While checking in, seems rooms aren’t ready by 3pm. We waited like 15 mins more
Good 7,0
Pros: Swimming pool Room size
Cons: Location on top of mount. Not easy to visit the city daily Matterss was old
Good 7,0
Pros: The service is fast and excellent. The place is clean and the pool area is nice. The staff are polite and attentive.
Cons: We just hope they can upgrade some old parts and amenities in the hotel. Also, some strict rules in the pool because some guests are not abiding. Aside from that, overall experience was very good. We will definitely go back.
Excellent 8,0
Pros: Beautiful place and beautiful location. Clean rooms and not that expensive either. Its on the top of a mountain so thank God there werent any ladies of the night milling about in the bars etc.
Cons: Choose the garden view to stay away from the pool side so not to be disturbed in the morning and this Gardner started cutting the grass with a an electric lawn mower for about an hour at 10 in the morning. I had wanted to sleep in so was quite disturbed for an hour. Didnt want to complain though, guy was just doing his job.
Excellent 10,0
Excellent 10,0
Excellent 9,4
Pros: Nice staff
Excellent 10,0
Pros: There is nothing one can fault in this excellent hotel. The location and views were breathtaking. Here we are in the middle of a hot summer, and were able to enjoy a cool breeze night out in the Restuarent. We extended our stay one more day.
Excellent 9,0
Pros: Good service and rooms are good.
Cons: Room rates during weekends are high.
Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
Rated no. 6
7,6
Good 7,6
Based on 4 238 reviews
Details
Reviews
R1 519

Cleanliness
7,5
Comfort
7,5
Facilities
8,4
Food
7,0
Location
8,0
Overall 7,4 Good
Based on 1 125 reviews
Cleanliness
7,5
Comfort
7,5
Facilities
8,4
Food
7,0
Location
8,0
Cleanliness
6,5
Facilities
6,5
Food
3,0
Location
6,5
Overall
3,0
Cleanliness
7,3
Comfort
7,2
Location
7,9
Services
7,2
Staff
7,8
Cleanliness
7,2
Facilities
9,0
Food
8,3
Location
8,1
Overall
6,7
Cleanliness
7,5
Comfort
7,5
Location
8,0
Services
7,3
Staff
8,1
Cleanliness
7,7
Comfort
7,7
Location
8,1
Services
7,6
Staff
8,1
Cleanliness
7,4
Comfort
7,5
Location
8,0
Overall
10,0
Services
7,2
Cleanliness
7,2
Comfort
7,2
Location
7,9
Services
7,0
Staff
7,7

Excellent 8,0
Pros: It’s very dark outside in corridor
Cons: Darkness
Excellent 10,0
Pros: Facilities and treatment
Cons: Nothing
Mediocre 3,0
Pros: Good location with shops and restaurants nearby. good room tariff and underground parking available.
Cons: Bad room service. Seems like staff forget abt service calls and needto be reminded . The bathroom fittings are old and need to be replaced. In my room, the water would not drain in the bath tub and the bidet was broken.
Okay 5,0
Excellent 10,0
City Seasons Hotel Al Ain - Al Ain
Rated no. 7
7,4
Good 7,4
Based on 1 125 reviews
Details
Reviews

Cleanliness
7,6
Comfort
7,8
Location
7,7
Overall
9,0
Services
7,5
Overall 7,3 Good
Based on 347 reviews
Cleanliness
7,6
Comfort
7,8
Location
7,7
Overall
9,0
Services
7,5
Cleanliness
10,0
Location
8,0
Overall
9,0
Staff
8,0
Value for money
10,0
Cleanliness
7,5
Comfort
7,7
Location
7,7
Services
7,4
Staff
8,0
Cleanliness
7,7
Comfort
7,9
Location
8,1
Services
7,6
Staff
7,9
Cleanliness
7,9
Comfort
8,0
Location
7,5
Services
7,7
Staff
8,0
Cleanliness
7,7
Comfort
7,6
Location
7,5
Services
7,5
Staff
7,8
Cleanliness
7,7
Comfort
7,8
Location
7,6
Services
7,6
Staff
8,2

Excellent 10,0
Pros: I LIKE IT, IT WAS VERY NICE AND QUAIT AREA
Cons: NOTHING
Okay 5,0
Pros: Big apartment
Cons: No room service & small parking
Good 6,0
Pros: Location.
Cons: No WiFi and AC very noisy.
Excellent 8,0
Pros: Spacious apartment. Comfortable for a small family with children.
Cons: I could see more guests using the swimming pool at one time which shouldn’t have been encouraged by the property especially when there is lot of restrictions from the authorities during the pandemic situation.
Asfar Resorts Al Ain - Al Ain
Rated no. 8
7,3
Good 7,3
Based on 347 reviews
Details
Reviews
R1 762

Cleanliness
6,8
Comfort
7,1
Location
7,5
Services
6,7
Staff
7,7
Overall 6,7 Good
Based on 497 reviews
Cleanliness
6,8
Comfort
7,1
Location
7,5
Services
6,7
Staff
7,7
Cleanliness
6,8
Comfort
7,1
Location
7,4
Services
6,7
Staff
7,6
Cleanliness
6,3
Comfort
6,8
Location
7,0
Services
6,4
Staff
7,5
Cleanliness
7,6
Comfort
7,6
Location
7,9
Services
7,5
Staff
8,1
Cleanliness
6,7
Comfort
6,8
Location
7,7
Services
6,7
Staff
7,7
Cleanliness
6,3
Comfort
6,8
Location
6,7
Services
6,4
Staff
7,6

Mediocre 2,0
Pros: Large room sizes
Cons: No maintenance Old furniture No hotels facilities
Mediocre 2,0
Pros: Size of the unit
Cons: it look like good quality but with no maintenance Small public swimming pool No services for the guest although the hotel is far from the city
Excellent 9,0
Pros: 1. Very spacious rooms (villas) 2. Area would be perfect for winter seasons 3. Excellent price 4. Seems like a lot of activities can be done in the area. 5. Your villa comes with dedicated parking with sunshade. Just don't try to park a ford raptor. 6. Pool is easily accessible from the rooms (didn't use it; might have been closed) 7. Comes with microwave, kettle, fridge, washing machine etc 8. Strong wifi speeds
Cons: 1. Area is terrifying at night. Not enough illumination. Almost felt like a haunted area 2. Some peacock kept screaming every now and then during the night. 3. Kettle and garbage covers were broken in the room 4. No food delivery to the area via talabat or deliveroo and the hotel restaurant closes at night. 5. Bathtub made squeaky noises when walked on 6. Check in was a bit slow due to the systems lagging.
Good 7,0
Pros: Location is really good. Seems hotel is not maintained well (may be due to impact of COVID pandemic). Great place to enjoy as a group when the restrictions are lifted. Many activities are available for kids as well as adults, but most of them are closed due to current situation.
Cons: No much selection in the breakfast and not worth for the money. Hotel is not maintained well (may be due to impact of COVID pandemic).
Poor 1,0
Pros: Nothing
Cons: Poor service
Al Bada Hotel and Resort - Al Ain
Rated no. 9
6,7
Good 6,7
Based on 497 reviews
Details
Reviews
R2 321

Cleanliness
6,1
Comfort
6,4
Facilities
6,0
Food
6,5
Location
6,8
Overall 5,9 Okay
Based on 1 251 reviews
Cleanliness
6,1
Comfort
6,4
Facilities
6,0
Food
6,5
Location
6,8
Cleanliness
6,0
Facilities
6,1
Food
5,6
Location
6,8
Overall
5,5
Cleanliness
6,0
Comfort
6,3
Location
6,7
Services
5,5
Staff
6,6
Cleanliness
10,0
Facilities
10,0
Food
10,0
Location
10,0
Overall
10,0
Cleanliness
6,2
Comfort
6,3
Location
7,0
Overall
8,0
Services
5,8
Cleanliness
6,4
Comfort
6,8
Facilities
2,0
Location
7,2
Overall
2,0
Cleanliness
6,1
Comfort
6,2
Location
6,5
Overall
6,3
Services
5,8
Cleanliness
5,9
Comfort
6,3
Location
6,5
Services
5,6
Staff
6,4

Poor 1,0
Pros: very bad really have to beg them to bring you towels and wait for them long time to brig you any things also every thing is old there , shower not work, am sorry this hotel not recommended at all
Mediocre 2,0
Pros: The food is delicious and well presented. (Kudos to the chef)
Cons: A horrible holiday experience at One to One Al Ain Al faida resort. The property is amazing with its location, amenities and building (Very poorly maintained and managed). No one answered my calls at reception or the room service since I reached until the time of checkout. No towels (bath/hand) were provided at the villa and I had to go myself to the room service and reception three times before finally I stopped the room service person on the road to get towels. No one answered at the restaurant to order lunch and dinner. The pool area was not clean, over crowded with club members and the showers were not working. The staff (very less manpower for such a huge facility) at the bakery acted wierd and it was obvious that they were over stressed due to workload. The buildings looked shabby, covered in bird poops and dust. They were due for a painting since many years.
Good 6,0
Pros: Room is clean.
Cons: Overcrowded in the reception during check in,not prepared to receive us,shld at least be 2-3 receptionists for easy chekin and avoid overcrowding...
Mediocre 2,0
Pros: None
Cons: Modernize and maintain your outdated facility
Poor 1,0
Pros: None at all
Cons: Poorly maintained villas, the hotel have seen better days... Not recommended at all... Air-conditioning is in very bad state... Water is boiling hot and almost impossible to take a bath...
Excellent 10,0
Pros: Staff they are kind good and. Friendly
Cons: Price
Poor 1,0
Cons: They cancelled the second booking on our arrival because the room we had booked was not available as they gave it away without prior informing us. They told us we would have to wait atleast two hours if we want the same rooms and asked us to pay in cash for another type of room if we want it immediately and tell booking.com that we did not visit the location and hence we will be mentioned as no show on the app, we did as per what they recommended since we did not have any option at that point as we had just travelled 3 hours from Sharjah to Al Ain and needed to rest and continue with our schedule for the rest of the evening, and after paying in cash, when we reached the room, even that was still being cleaned and we only got it after 1 and half hour. When we called the receptionist to tell her why didn't you tell us it would take 1 and half hour, she just shouted back rudely saying "I was informed by my team the rooms are ready, it is not my fault, we don't have an option you will just have to wait." The 2 bedroom villas have no lock and key for the bedrooms and when we asked them for a key, they said we dont provide keys to bedrooms. In a room for 4,the wifi only allowed two people to connect at a time. The receptionist did not wear a mask and when asked if it is compulsory to wear, she told us "It is okay, i will pay the fine if i get caught" and when we told her it's unsafe for us as well, she said "I want to die, I am vaccinated, so you don't worry". We told her even we are vaccinated but it is unsafe, she said "its your choice, if you wish you can maintain distance from me." This was one of my worst interactions with any hotel staff till date. Kindly make sure you validate who gets added on booking.com's list of affiliated hotels as they clearly don't appreciate the advertisement you provide to their establishment.
Poor 1,0
Pros: Nothing
Cons: The extra bed we have requested has BED BUGS!!! The room is not sanitize properly. I will not recommend this hotel as it has poor staff service especially the receptionist NOT wearing face mask!
Good 7,3
Excellent 10,0
Okay 4,7
One to One Hotel & Resort Ain Al Faida - Al Ain
Rated no. 10
5,9
Okay 5,9
Based on 1 251 reviews
Details
Reviews

Cleanliness
5,1
Comfort
5,3
Facilities
6,5
Food
3,0
Location
7,0
Overall 5,0 Okay
Based on 1 165 reviews
Cleanliness
5,1
Comfort
5,3
Facilities
6,5
Food
3,0
Location
7,0
Cleanliness
3,0
Location
7,0
Overall
4,0
Staff
4,0
Value for money
3,0
Cleanliness
4,9
Comfort
4,9
Location
6,8
Services
4,9
Staff
6,1
Cleanliness
5,6
Comfort
5,9
Location
7,3
Overall
5,5
Services
5,4
Cleanliness
5,0
Comfort
5,1
Facilities
6,5
Food
3,0
Location
7,1
Cleanliness
4,9
Comfort
5,0
Location
6,8
Overall
3,0
Services
4,9
Cleanliness
4,8
Comfort
5,0
Location
6,9
Services
4,8
Staff
6,4

Excellent 10,0
Pros: The staff were friendly, most especially ( Linda)
Cons: Only the issue of no towel in my room
Poor 1,0
Pros: worthless and useless no proper toiletries
Poor 1,0
Pros: Not deserve to mention hotel
Cons: AC out of order Trapping of electricity
Poor 1,0
Cons: Very bad experience it was the worst
Good 6,5
Al Massa Hotel - Al Ain
Rated no. 11
5,0
Okay 5,0
Based on 1 165 reviews
Details
Reviews

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