Good to know
| Distance to city centre | 1,4 km |
|---|---|
| Location rating | 7,7 |
| Nearest airport | Porto |
| Distance to airport | 51,8 km |
Rooms
Enter your desired dates in the search form directly above to see room rates for this hotel.
Reviews
Pros
| "Incredibly friendly staff, very helpful." | (in 8 reviews) |
|---|---|
| "Good location,spacious room,very nice and helpful staff." | (in 11 reviews) |
| "Very comfortartable hotel with good rates" | (in 16 reviews) |
Traveller rating
30
12
14
1
0
Time of year
Traveller type
Show reviews that mention
+
| city center | in 4 reviews |
|---|---|
| coastal areas | in 2 reviews |
| design | in 7 reviews |
| family room | in 3 reviews |
| good breakfast | in 28 reviews |
| good value | in 4 reviews |
| great location | in 25 reviews |
| hotel with good | in 24 reviews |
| language skills | in 6 reviews |
| polite staff | in 26 reviews |
| restaurant | in 11 reviews |
| sound proof | in 6 reviews |
| spa was a great | in 16 reviews |
| spacious room | in 25 reviews |
| stumbling distance | in 2 reviews |
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MediocreAug 20193,3
Choose the hotel for the recomendations and the photos! Nothing compared to the reality not going back!
There was a lack of communication with us of how the spa had to be used. We headed on the first day to the spa after sleeping on the worst bed ever and being nearly kicked out of the breakfast for getting there 5 minutes before closing time, to relax and forget everything that had happened until that moment. So we headed down to the spa and we were told we needed caps but there where none in the room so we had to buy them for 5€ each that couldn’t be charged to the room or payed with credit card so we had to go to the room. We head down buy the caps and head in to be stoped for not wearing a bathrobe ( wasn’t wearing it since it’s two or three sizes small, I’m a big guy) I explain my problem to what I’m told that that’s not there problem and that I need it. Second time I head to the room I put the bathrobe that dosnt close and head down, this time we are allowed to get throgh the changing rooms to the spa, where we are stoped for not wearing slippers (normal) we ask for some and they tell us that we have them in the room (not true) we tell them that we don’t have them and that they should give us the slippers, long and behold they tell us that we can’t get in and that we should go to reception! Evidently I wasn’t pleased at all and decided I wasn’t going to the spa any longer! Went to reception to ask for explanation and some kind of compensation (bear in mind this is the first day, not the best start) I tell the receptionist that I don’t need her to say anything at the time but that I want to talk to the manager. After 4 days I hadn’t received any response from the manager or anyone for that matter and with the worst backache from the bed we decided we where leaving the hotel 3 days before original check out. We asked for a refund for the last 3 days explaining why we were leaving and the receptionist basically sent us on our way with nothing and giving us a bill, not even compensating 50€ in extra charges.
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ExcellentJul 20198,8
Rooms were spacious and the staff was very helpful, friendly and professional. The breakfast was quite rich with a big variety and the facilities was quite good with 3 pools ( one of the outside). The architecture was amazing. The dinner and drinks at the bar were quite affordable.
Beds could be more comfortable. The windows were too dirty outside and the curtains should be cleaned.
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ExcellentJul 20198,8
Good clean hotel with excellent facilities
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GoodJun 20196,7
Spacious rooms and overall good facilities, most of the staff extremely kind and trying to make our stay as pleasant as possible.
We traveled as a family of 3 (2 adults + 1 toddler) and requested an extra bed beforehand which was confirmed by the hotel. For our surprise the toddler bed had no mattress only a big blanket folded and meant to be used as mattress. Situation was immediately reported to the staff but it took 2 hours to have it solved. On top of this, shift manager did not speak a word of English which made communication almost impossible.
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GoodMay 20196,7
Location, clean and comfortable
room service was poor not many choices and not all available. Staff didn't make an effort to please... Wifi signal is poor
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About
Overview
With a stay at Axis Viana Business & SPA Hotel in Viana do Castelo, you'll be within a 5-minute drive of Foreigners and Borders Service and Republic Square. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Hotels.com
Features
8,6 Excellent
based on 2 804 reviews
9,2
Breakfast
9,1
Vibe
7,6
WiFi
6,8
Wellness
Things to know
- Clean rooms
- Modern Hotel
- Accessible parking
- Spacious rooms
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Car hire
Internet
Currency exchange on-site
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Hot tub
Indoor pool
Outdoor pool
Scuba diving
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Storage available
Terrace/Patio
Lift
Hiking
Massage
Business centre
Concierge service
Laundry facilities
Laundry service
Hairdryer
Cable or satellite TV
Pets not allowed
Parking (surcharge)
Steam room
Rooftop
Photos
All photos (19)
Bar (2)
Bathroom (2)
Bedroom (2)
Building (1)
All photos
01 of 18
Reviews about Axis Viana Business & SPA Hotel
“Choose the hotel for the recomendations and the photos! Nothing compared to the reality not going back!”
“Good clean hotel with excellent facilities”
“Rooms were spacious and the staff was very helpful, friendly and professional. The breakfast was quite rich with a big variety and the facilities was quite good with 3 pools ( one of the outside). The architecture was amazing. The dinner and drinks at the bar were quite affordable.”
“Spacious rooms and overall good facilities, most of the staff extremely kind and trying to make our stay as pleasant as possible.”
Location
Most popular landmarks
- Praca da Republica 1,3 km
- Monte de Santa Luzia Basilica 1,3 km
- Viana do Castelo Station 1,4 km
- Castelo de Santiago da Barra 2,2 km
- Praia do Cabedelo 2,9 km
Getting around
| Porto | 51,8 km |
|---|---|
| Vigo | 60,9 km |
| Tuy Guillarei | 43,4 km |
| O Porriño | 53,8 km |
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