Good to know
|Distance to city centre||5,3 km|
|Nearest airport||Detroit Metropolitan Wayne County|
|Distance to airport||40,9 km|
Time of year
Show reviews that mention
|able to relax||in 3 reviews|
|bathroom door||in 20 reviews|
|bit dated||in 7 reviews|
|blood drops||in 4 reviews|
|breakfast was good||in 72 reviews|
|children play area||in 8 reviews|
|clean room||in 160 reviews|
|comfortable bed||in 65 reviews|
|desk was rude||in 30 reviews|
|downtown detroit||in 6 reviews|
|extended stay||in 5 reviews|
|hawthorne suites||in 5 reviews|
|key cards||in 4 reviews|
|mon-wed||in 4 reviews|
|pool was nice||in 25 reviews|
|shopping stores||in 4 reviews|
|sitting area with couch||in 21 reviews|
|smelled and carpet||in 13 reviews|
|smoke smell||in 18 reviews|
|staff was friendly||in 86 reviews|
Breakfast was below average compared to other hotels in the area. My room was next to a basketball court and neighborhood kids were playing til almost midnight. They were loud and cursed a lot.
No rooms should be next to a basketball court that allows late night playing. If so a discount should be offered.
Very clean. Wonderful grounds and landscaping. Very friendly staff!
I was not informed...either on line or when I called the day prior to confirm...that I would be charged an additional $100 deposit that could take up to 2 weeks to be returned to my account. Also...was not informed that the pool would be inoperable for 3 or 4 days. I have stayed with Hawthorne Suites previously, several times. Never had a deposit held against my account. BAD business to at least not have been informed!
Heva was very courteous, helpful, great customer service. Nice free dinner & breakfast
Noisy AC & old sofa but it was ok
Had trouble with the room key and had to make several trips to the front desk to start with. Came back from swimming with kids only to find the bathtub was blocked and would not drain. Somehow managed to get the kids bathed, but now the hair dryer was broken. Only one person at the front desk got really irritated and literally yelled at my sister in law saying, "I am all by myself up here and the maintenance person went home for the day." Got another room assigned in a building all the way back of the hotel but the key did not work again and the room was not ready for someone to check in. Got a third room assigned closer to the front desk cuz I knew the key would not work and of course it did not work. These were just things that happened on the first day. The swimming pool was closed on the third day of my stay and remained closed for the entire week. The wifi in the building was terrible as well.
Location was great, loved the room. Very comfortable.
Not as clean as expected. Cigarette butts in front of the door. Spider webs in the top corner of the bathroom. Floor wasn't vacuumed, there were plastic tags and other debris noticeable.
Make your business travel a pleasure at this Hawthorn Suites by Wyndham Troy, MI lodging, just off Interstate 75 in Troy, convenient to downtown Detroit and corporate campuses including Ford, Chrysler, and SBC Ameritech. This smoke-free hotel offers complimentary wireless Internet and complimentary hot breakfast buffet. Work out in the exercise center and splash in the outdoor heated pool. Pets are welcome at this hotel, which also offers onsite laundry facilities, dry-cleaning service and social hour on Mondays through Wednesdays. All rooms are apartment-style suites with full kitchens and spacious work areas, perfect for longer stays, and there is an outdoor grill for cooking your own dinner. Take care of last-minute details in the business center, which offers free Wi-Fi Internet and fax service. There is no charge for kids through age 17 when accompanied by an adult. Fireplaces are log burning, fire logs are available at the front desk for a nominal fee.
based on 1 158 reviews
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Reviews about Hawthorn Suites By Wyndham Troy MI
Most popular landmarks
- Troy Historic Village 2,2 km
|Detroit Metropolitan Wayne County||40,9 km|
|Troy, Michigan||4 km|
|Royal Oak, Michigan||7,7 km|